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“"helpful staff"” 4 of 5 stars
Review of Pyramisa Isis Hotel & Suites Luxor

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Pyramisa Isis Hotel & Suites Luxor
4.0 of 5 Hotel   |   Khaled ibn El Walid St, Luxor, Egypt   |  
Hotel amenities
Ranked #26 of 57 Hotels in Luxor
egyptegypt
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“"helpful staff"”
4 of 5 stars Reviewed January 20, 2013

just came back from a 3 nights stay at pyramisa isis hotel..excellent location on the main street in luxor, minutes from its centre and directly on the nile..the rooms were clean with great nile and swimming pools view .. the staff were helpful and friendly..we travelled as a family and they were always concerned with my baby and if she needs any special food that they can make for her.. the breakfast buffet was excellent but the dinner wasn't that good ...great salad but the main dining items were poor ...free wi fi in both lobby and rooms ... i think it's better to be on bed and breakfast only not half board..

Room Tip: nile view rooms worth their value, they have great view and quieter than city view ones.. the highe...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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666 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
north west
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2013

Stayed here 2 nights as part of Egypt Uncovered Egyptian Grand Adventure holiday. Large comfortable rooms, exceptionally clean, nice pool though water freezing, large lobby area and fantastic breakfast to set us up for the day. Staff very helpful.Really enjoyed our stay here

Room Tip: Rooms overlooking pool are quieter but road noise stops at midnight anyway
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leicester
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 12, 2013

we stayed at pyramisisa isis hotel and suites luxor last year october it was really lovely hotel large our room was large and view of the nile it was not too busy the food was fine the staff was marvellous the waiters was marvellous they were there if you need any help or drinks refill specially if you are allinclusive i love getting my icecream when we arrive there from our nile cruise we check in there and then a little hitch with the bathroom and was giving a nother room straight away we cant fault it may due to the trouble in egypt also what we like about our hotel you can order from the chinese menue and there was another menue love the hotel keeping up the good work managments and staff our bed was and towels was change every day great service we had we would stay again

Room Tip: our advice if you are not happy with your room see the manager and they are good to help you and ask...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 9, 2013

Yes, very good to excellent. Thank you for the stay.
All the staff and team are concerned about the well-being of the customers.

One should not expect everything to be à la carte and new everywhere in Egypt, considering the changes the country is going through.

The Nile side rooms are of a good size and have incredible views of the West Bank.
The hotel's surroundings offers enough space, in Luxor it’s not always the case, two pools, and a beautiful garden.

The service at the reception, Mervat, and all others, the bell boys, the internet specialists, gardeners, excellent, friendly, concerned and efficient team, a great management. Thank you.
Thanks to the staff at the pool, waitress, waiters, chaise longues. housekeepers, restaurants, and cooks, everyone, I was able to relax : great salads and mezzeh’s and fantastic views and sunsets from the pool area. Even when cruise-boats are parked, one can find an angle.

I recommend the Pyramisa Isis to relax, and visit; Luxor museum, Luxor temple, Karnak, West Bank tombs, Hatchepsout,..... and many other pharaonic sites.

An area to elongate: access ramps are dangerously steep!

Room Tip: Nile side rooms give great colors over the West Bank.
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centerville, Ohio
Top Contributor
159 reviews 159 reviews
30 hotel reviews
Reviews in 86 cities Reviews in 86 cities
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed December 8, 2012

I had read some really great reviews on trip advisor and hotels.com website about this hotel. I was pretty disappointed. The lobby is nice and they have free wi-fi in the lobby. (Although it is not actively advertised and you have to ask for a password.) The breakfast buffet was ok, nothing amazing or outstanding.

The biggest disappointment was our room. My boyfriend joked that it had seen better days, 4,000 years ago when Luxor was the capitol of ancient Egypt. Our room was very old and had not been updated at all. The bed was so uncomfortable and the towels in the bathroom were old and showing their wear. Our air conditioning did not work and there was an ant problem too.

I'm not sure if we just got the bad room, but I would not recommend to stay here.

I tried to keep in mind that the tourism industry is hurting horribly, not only in Cairo, but especially places like Luxor which is more remote. The grounds were nice and the pool looked like it was kept up. We never got the opportunity to try any of the restaurants because they all had only dinner hours. It seems like the hotel is mainly used by people cruising the Nile and staying on the boat, not always the hotel.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 3, 2012

This is a good hotel for the price in Luxor. It would be considered 3-star by American standards. Rooms are spartanly decorated, beds are comfortable, and bathroom is ok in size. I do recommend making sure that housekeeping has provided towels and soap because they forgot to do so in our room. I didn't enjoy the hot breakfast items, but cereal works so I'm easy to please. It's a cute property and the staff were very nice.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Southern Finland, Finland
Top Contributor
120 reviews 120 reviews
60 hotel reviews
Reviews in 53 cities Reviews in 53 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 3, 2012

Great expectations falls down when you try to make your order from the room service; great menu but maybe the third of that was available. Well, it was a late arrival.
Hotel has nice surroundings with great view to the Nile, unless there is a cruise ship blocking it.
The lack of tourists causes reductions in services, but still both Italian and Chinese restaurants were open for dinner.
The staff is most helpful and friendly in spite of inadequacies.
Special credit for the service at breakfast!

Room Tip: Terrace is the word!
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pyramisa Isis Hotel & Suites Luxor

Address: Khaled ibn El Walid St, Luxor, Egypt
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 Luxury Hotel in Luxor
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pyramisa Isis Hotel & Suites Luxor 4*
Number of rooms: 450
Official Description (provided by the hotel):
The biggest 5 star hotel directly on the Nile in the heart of Luxor. Most of the large 350 rooms and 100 family suites enjoy panoramic views of the Nile, gardens and 2 large swimming pools. In addition to a heated swimming-pool, resort facilities include Italian, Chinese and oriental restaurants, bar, lounge, children playground and a gym. ... more   less 
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Also Known As:
Pyramisa Isis Hotel And Suites
Pyramisa Isis Luxor
Isis Hotel Luxor

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