My wife and I recently stayed at the Hilton in Luxor and I left saying this was absolutely the BEST HIlton property I've stayed at anywhere in the WORLD. Being a DIAMOND member I stay a lot of nights at hotels throughout the year so I know a good hotel from a bad one.
The Hilton Luxor has hit every detail when it comes to a quality feel from the look of the hotel the floors, walls, furniture, colors and every other piece of the hotel. I am used to Hilton's quality amenities, beds, sheets, pillows, bathrooms, food etc. and this is why I stay loyal to the brand. I have a travel rule on hotels "Stay where you know." I don't like surprises and I HATE sub par cleanliness.
What the Luxor property has done to jump to the top of my list is the customer service was memorable to say the least. Every employee did their job so well I felt like I was ROYALTY! I actually felt I did NOT deserve the great respect, humble attitudes and willingness to serve me that I was getting. Ironic huh?
The airport pick up will have everyone watching you envious. Took our bags, loaded us in the top Chrysler van with leather and wood trim inside which smelled great, gave my wife a rose, and provided us with cool towels that smelled of peppermint! Never had a FRAGRANT towel before. :o) Bottles of water were waiting for us in the cup holders. The ride was pleasant and quick maybe about 15 minutes.
Once arrived at the hotel we were greeted at the door by more staff to unload our baggage, given 2 more towels and guided to the Hilton Honors desk (not the check in counter). We were greeted by Badr who had my paperwork sitting on the desk and he did an excellent job of explaining my stay, what was included, how I had been upgraded to a better room because of my Diamond status etc. His smile and personality were genuine. We were also provided with a tasty, cold welcome drink which was delicious (apple juice with real mint).
We were then guided to our room, shown how everything worked and we just sat back and smiled. I smiled extra hard because my wife actually did a little "happy dance" in the room because she was so pleased. That made it all worth it.
I travel a lot for work so when I can reward my wife with a trip and SHE can enjoy being pampered and catered to.......it's a great feeling.
We enjoyed everything we experienced at the Hilton Luxor: the pool, the Thermal Rooms at the spa and ALL of the food was awesome. We had dinner one night at the buffet and were amazed at how good some of the dishes were! I'll never forget that veggie lasagna or the Lamb dish I had....wow! The breakfast buffet in the morning was equally impressive. We had room service twice and that was great also.
I don't think you will ever beat the staff at this hotel when it comes to service. Other Hilton properties should hire the Luxor Staff to train their employees.
- Official Description (provided by the hotel):
- If you desire to visit Luxor, you will find Hilton Luxor Resort & Spa the ideal base from which to explore the rich and ancient culture of the Nile Valley. Situated on the east bank, you can enjoy glorious, unobstructed views of the river Nile from our unique, water's edge location, with the largest waterfront on the Nile. Luxor is the site of ancient Thebes, and has a legendary reputation as the world’s finest open air museum, with an unparalleled range of historic monuments. The Temple of Karnak and Valley of Kings are on our doorstep. Our newly renovated resort & spa offers the ultimate in luxury, unparalleled in Luxor. Lounge in one of our five stylish bars, perhaps smoking a shisha pipe while gazing at the Nile. Sample the finest in Egyptian, Eastern and international cuisine in one of our three restaurants Rosetta, Olives and Silk road. Hilton Luxor boasts a World Class Spa covering an area of 1,150 m², including a beautiful garden, a 160 m2 Spa Infinity Pool, and 12 individual treatment rooms. Our palatial Karnak ballroom is the most contemporary and cutting-edge Nile Valley venue for corporate events and celebrations.You will find the attention to service as immaculate as the hotel’s contemporary Arabic design, At Hilton Luxor our highly trained and dedicated staff will make you feel like a Pharaoh during your Egypt holiday. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hilton EMEA, TripOnline SA, Priceline, Travelocity, HotelTravel.com, Hotels.com, Low Cost Holidays, Otel and Odigeo so you can book your Hilton Luxor Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Luxor Hotel Luxor
- Hilton Luxor Resort And Spa
- Luxor Hilton