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“Spectacular!” 5 of 5 stars
Review of Steigenberger Nile Palace Luxor

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Steigenberger Nile Palace Luxor
5.0 of 5 Hotel   |   Khaled Ben El Walid Street, Luxor 85111, Egypt   |  
Hotel amenities
Ranked #6 of 57 Hotels in Luxor
Aberdeen, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
“Spectacular!”
5 of 5 stars Reviewed June 15, 2013

The hotel was one of the most beautiful hotels I've ever been in. Staff are very friendly, couldn't do enough for you. Very clean too. The buffet breakfast was amazing! Anything you could think of was laid out. The only bad thing I would say is I personally didn't like the Italian restaurant in the hotel however, it was always busy so others must have enjoyed it.

A good tip for people, especially if it's their first time to Luxor, is to look out for a taxi driver (who quite often hangs around outside the hotel) called Mr Chips. He has his name on the rear window of his taxi and hotel staff know him too. He can organise trips and take you to all the main attractions etc for a very very cheap price. Very nice man.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, June 16, 2013
Thank you for your comments.It was nice to hear that our hotel was one of the best you have stayed in.Thank you especially for mentioning the breakfast buffet ,it is certainly truly amazing and our talented chefs work very hard to ensure that everyones needs are met,it is so important for us to get things right at the Nile Palace.
However, we are sorry that you were not impressed with our Italian restaurant...as you mention it is very popular with our guests and we try our very best to accomodate eveyones tastes.
We invite you to return some time in the future for yet another memorable experience...
Kindest regards
Alison
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,499 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (341)
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English first
Southampton, United Kingdom
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 15, 2013

I would like to thank everyone at the Nile Palace hotel, it was a great holiday and although it was very hot ie 45c plus which help my joint pain.
We had a nile view which is worth every penny, The big chef cooked me jacket potatoes most night which was great. the place is clean and tidy and the staff go out of there way to help you.
I would recommend everyone to go to Luxor and stay in the nile palace.
God bless them all.

Room Tip: If you can afford it get a nile view if not a courtyard view is nice to
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, June 16, 2013
Thank you for your kind and positive review...
It was nice to know that you enjoyed your stay with us and it seems that the medicine of the sunshine eased your pain!!
God bless to you too and we hope to see you again in the near future...
Kindest regards
Alison
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
IA
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 14, 2013

We stayed at the Nile Palace for 3 nights prior to starting a Nile Cruise. The hotel itself exudes classic charm with rooms decorated in a light wood décor. No modern Ikea touches here which added to the charm of traveling in Egypt. They are clean and fairly large. We enjoyed our room with a balcony overlooking the pool and the Nile on the 5th floor. The staff, without exception are friendly and eager to help and the breakfast buffet is good. The location in Luxor is very close to good eating spots-try the Lantern, and small convenience stores. We never felt concerned about our safety walking around at night. Of course, there are hassles with fending off over eager cab and carriage drivers just outside the hotel doors. Just be firm with your “no” and keep walking if you are not interested in what is being offered.

Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, June 29, 2013
Thank you for taking your time to place a positive review on Trip Advisor...
We are delighted that you enjoyed your panoramic 5th floor Nile view room...
We also appreciate you mentioning the safety aspects within Luxor,we hope that our future holiday makers/tourists will acknowledge this and come to our beautiful city of luxor!
We invite you to return some time in the future.
Kindest regards
Alison
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kamloops, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 14, 2013

Good location on the Nile River overlooking the West Bank. The staff was nice and friendly. The only drawback was the internet which was quite expensive and it didn't work in many of the rooms.

I would stay at this hotel again if I was to return to Egypt, but I will never return to Egypt because of other reasons.

Room Tip: Upgrade your room if you can afford it and get a Nile view room.
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, June 16, 2013
Many thanks for your comments.
We are very glad you enjoyed your stay with us .
It would be our pleasure once again to give you the best service ever.
We truly hope that you will put your faith back in Egypt and return at some point in the future with us...
Nile Palace awaits your rerturn..
Kindest regards
Alison
Guest Relation Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 14, 2013

i would like to thank all the staff at the nile palace for yet again providing a perfect holiday this was our third visit and as always were treated as royalty by all staff especially hasan who made breakfast such an enjoyable event even taking care of my cold by giving me hot lemon and honey thank you hasan also i would like to thank alison customer relations who does her job very well and does everything she can to make your visit faultless all in all we find the nile palace a wonderful clean superbly run hotel that make it their first priority to ensure you have a wonderful stay if you are not happy with this service and hotel then nothing will make you happy its the very best egypt has to offer and gendy will make sure your time spent by the pool will be very enjoyable and a special thanks to ahmed for the fruit bowl he gave me it was very nice

Room Tip: any room either in the plaza or facing the nile
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, June 16, 2013
It is with pleasure that we read your lovely review...
Thank you for taking the time to remember the staff ,I am sure they will be delighted when your kind comments are conveyed to them.It will always be your home from home and to us,you are considered part of our family here at the Nile Palace!!
We hope that you will return for a fourth stay with us so that we can treat you like a king and queen (royalty) once again....
Kindest regards
Alison
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 14, 2013

From the moment you walk into the reception area you know you are somewhere special - and special is what you are made to feel during your stay.The staff are so welcoming and friendly,eager to please nothing is too much trouble. Three choices of restaurant,Thai,Italian and Lebanese Azzam was great I even tried Pigeon! Breakfasts were superb with a selection of buffet choices from cheese to pastries, salad to fruit with an egg station where chef cooks to order. Many thanks to big chef at breakfast who did us baked potatoes for the evening plus any other requests if we wanted anything particular.The pools- beautifully maintained comfortable loungers and plenty of towels.Poolside waiters Gendy and Mena excellent service and a credit to the hotel. We upgraded to a Nile view which was a sight you could never tire of, Valley of the Kings in the distance which was lit in the evenings- totally magical.Comfy beds and quality linen and towels. Nice selection of complimentary toiletries. It has about 6 shops in the hotel to purchase gifts plus gold and silver jewellery shops dented the credit card there a bit but picked up some bargains - dont forget to barter !
Too many names to mention so sorry if I forgot anyone it was a truly wonderful holiday and would recommend it without hesitation.
Thank you Alison and your team I hope to return again and wish you all continued success.

Room Tip: We had twin room 137 corner balcony nice and quiet
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, June 16, 2013
Thank ypou for your heartfelt review.It was truly our pleasure to host you in our hotel once again.We hope that your friend enjoyed her first time,I am sure that she will return having caught Luxouritis!!
We are so happy that you enjoyed your half board options and as always, aim to make all of our valued guests satisfied! and go to extra lengths in the kitchen to do so....
We look forward to hosting you in our lovely hotel in the future...
Kindest regard
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 14, 2013

We stayed at the Nile Palace for 7 days to celebrate our 30th wedding anniversary. It was outstanding in just about every way. It is a genuine 5 star hotel, with delightful staff and superb food. We had a Nile view room and were absolutely delighted with it. In stark contrast to the locals outside the hotel, there is no overt pressure from the staff to tip them incessantly, which just takes away so much stress. All in all it is really a fantastic bargain and we could not recommend it highly enough. A delightful experience - many thanks.

Room Tip: Avoid the inward facing rooms and go for the Nile view - it is worth the extra.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, June 16, 2013
It was so good to hear that you enjoyed your very special occasion with us here at Nile Palace...
It seems that you were delighted in every way with your stay and we hope that you will return and celebrate another anniversary with us.We wish you many happy years to come and look forward to meeting you again!
Kind regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Steigenberger Nile Palace Luxor

Address: Khaled Ben El Walid Street, Luxor 85111, Egypt
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Luxor
#3 Romantic Hotel in Luxor
#4 Luxury Hotel in Luxor
#4 Family Hotel in Luxor
Price Range (Based on Average Rates): $
Hotel Class:5 star — Steigenberger Nile Palace Luxor 5*
Number of rooms: 304
Official Description (provided by the hotel):
Welcome to Our Steigenberger Nile Palace Luxor Hotel, It is a 5 stars hotel has a unique location amidst relics of a 7000-years-old civilization, in the heart of Luxor, only 1.5 Km. From the temple of Luxor and 10 Km. From Luxor Airport. Guests can enjoy a marvelous view of the mighty Nile in addition to the cliffs of the Theban Mountains on the western bank where the valley of kings and Queens lie. The hotel offers a variety of service and facilities, 11 conferences and break out rooms that can host up to 2000 participants, among other things. ... more   less 
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Also Known As:
Steigenberger Nile Palace Luxor Hotel Luxor
Steigenberger Nile Palace Hotel Luxor
Nile Palace Luxor
Luxor Steigenberger Nile Palace
Le Meridien Luxor
Nile Palace Hotel Luxor

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