I have twice visited this hotel. Once with my husband as a package following a Nile Cruise and again later the same year with my daughter. It is a beautiful hotel with fabulous views over the Nile. On my second visit with my daughter the staff remembered me and even enquired where my husband was. Michael at the pool always had our towels ready on our sunbeds. The food was excellent and we enjoyed the entertainment. I have decided to return later this year with my daughter for some winter sun in November but I find I am unable to book on line with Thomas Cook. Can any one tell me if this Hotel is not featured in their brochure this year and if not which tour operator is? I would and have recommended this hotel to anyone. You will not be disappointed.