We had a Royal Club Room which was beautiful, and Mohammed our room attendant was excellent. Always willing to help. He kept the room immaculate. The hotel in general in beautiful, and is situated right in the heart of Luxor, but overlooking the Nile. Pool area is well staffed, but lacking any activities if that's what u want. The staff there were also very friendly and helpful. Unfortunately the hotel is badly let down by the buffet restaurant downstairs. Every evenings food was repetitious and uninspiring. There should have been Italian, Mediterranean and Asian food evenings, but they did not materialise, the food was just classified as International. Most people chose to eat out at other places in the evening, like Tutti Frutti, Kings Head and Nile Palace Hotel to name only a few, all within a couple of minutes walk. The Hotel had no evening entertainment either, but there is an Egyptian show on, free, every night from 8pm at the Steinberger Nile Place Hotel about 100yds away. So overall a great hotel, and could be even better if they got there act together on food and entertainment. The buffet breakfast was adequate, basically what you would expect anywhere.