This hotel has a degree of luxury and elegance which reflects its 5-star rating. The indoor and outdoor hotel space, pool and sunbathing areas are of a high standard.
We had a Standard Room with Side Nile View – good views over the river and west bank, but also less attractive views overlooking disused swimming pool between hotel and nearby Steigenberger Nile Palace Hotel. The room was comfortable and clean with good air-conditioning.
Staff offer excellent service in all parts of the hotel. We stayed on a B&B basis and the range of tasty food on offer in the breakfast buffet was of a high standard.
The hotel has an excellent range of facilities including bank, bars and restaurants. We particularly enjoyed meals in Beban (Italian) and Miyako (Japanese) in the hotel. We also went to local restaurants – Taste of India, Snobs and the Lantern all offered good meals at reasonable cost and are within 10 minutes’ walk of hotel.
A number of local shops are within 10 minutes’ walk. We shopped at Arkwright’s for bottled water, snacks and good sandwiches.
The hotel is located over 2 km from town centre, but the 15 minute walk is not a pleasant experience – the combination of busy roads and relentless pestering from traders, taxi-drivers and caleche (horse-drawn carriage) drivers is wearing and invasive. There is no hassle-free walking in Luxor.
One minor negative was the lack of drink-making facilities in our room. A kettle and drinks were available for one week at a fee of 35 US Dollars (22 GB Pounds/ 213 EG Pounds). In a 5-star hotel this is petty-minded sharp practice – no-frills budget hotels in the UK have tea and coffee making facilities free of charge.
On balance we would recommend this hotel to friends and family.