The hotel is situated by the Nile river bank. We had a room with balcony facing the Nile River with fantastic sunset. The hotel staff were very friendly. There are two pools, one is heated. Although the room is not very modern, but compared to most other so called luxury hotel in Luxor, this one is one of the few up to western standard. The restaurant manager were extermely helpful, we ended up having breakfast and dinner for our entire 3 day stays. The only problem is the power outage. We were told there are fuel shortage in the area, so the local utility supply will overloaded typically in early evening, then the hotel own power generator will kick in. So every day we had a couple minutes of complete dark in the room.