The hotel is fine - as others have said its a bit dated but its position is just great on the nile with views of the Valley of the Kings and close to all the things you would want t se in Luxor.
But that isnt the point of this review - my wife, my son and myself went to firstly Cairo and then Luxor in October so prior to most recent troubles, but still things were relatively quiet.
And its no surprise is it when you cant walk a metre outside your hotel before someone tries to hassle you, sell you something, ask if you want a taxi, take your bags etc etc - its just awful and frankly reflects terribly on the culture and the people of the country. I dont like seeing my son being hassled (he is 12) but of course this is done so you have to talk to them. I dont like seeing my wife man-handled
I will give you an example from the Sheraton - we ordered a taxi from the hotel to pick us up from the airport - it didnt arrive but we shared with a nice family who were going to the same hotel.
we got to the hotel and we were hungry so we were instructed to leave the bags at reception and they would be taken to our room whilst we had lunch.
My wife and my son went to the room after lunch and the bags werent there, they were still in reception as soon as she got near them though 3 staff from the hotel immediately arrived from nowhere and started taking the bags to which my wife refused saying that if they were too lazy to move the bags by now there was no need to do so now - of course the reason why they hadnt moved them were clear. If they did that then they wouldnt get a tip.
Now I fully understand that average wages etc are very low but this isnt how to run a hotel, or a country. Ripping off tourists in the end means people wont come back
The antiquities are simply stunning in this country but I for one will not be returning given the attitudes displayed by pretty much everyone. I worry about where the country is heading frankly and the event of the weeks since I came back to England highlights the struggles Egypt will have for the forseeable future
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 1, 2013
Many thanks for recently staying at the Sheraton Luxor Resort and for taking the time to write your reviews to the TripAdvisors. We are disappointed that we did not entirely meet your expectations this time in particular with the Luggage ,due to misunderstanding from our associates which we apologize for this ,also for the bad attitude from taxi drivers and shops sellers which is sometimes out of our hand.
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Hope that above would not effect your impression about Sheraton Luxor Resort, where we are waiting for the honor of welcoming again & again.
Thank you and best regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.