Nice view of the Nile if you receive an upgrade. Breakfast buffet was included in Memphis Travel arrangements--mostly good food, mix of Western and Egyptian food. Sometimes the beans were underdone. Some issues with broken air conditioning and broken tea kettle. They were finally resolved by hotel personnel who fixed them and replaced broken items. Hotel was mostly empty. No complimentary water, although 45 daily free internet. Card key required to keep lights on, so rooms were warm upon your return.

Not really up to the level of other Sheratons in the US. Good location, as most things in Luxor easy to walk to on the Nile, or take the free shuttle to the Luxor Museum and market, or 20lb Egyptian taxi ride.

Just returned having done one weeks cruise on the Nile then a week here for a relax! I organised an upgrade myself with Mira who ensured we had a lovely view and made our holiday special. All the staff were very good and were always asking if we needed anything. We flew to Cairo for a day and missed dinner but we had a late dinner in the dining room just the two of us and the staff could not do enough to please.
Mira contnued to make sure we were ok during our stay and was very helpful. The rest of the staff on reception were also very good day or night.
We were ahlf board and this worked well for us as you could offset your meal in the italian or the indian restuarant if you did not want to eat in the buffet every evening.

The hassle outside the hotel is the norm and does take a bit of getting used to but don't let it put you off!
The nile view upgrade in our view was worth it and I watched the sun set every night and loved it.
Hope this helps.

Had a fabulous stay at this hotel back in August. It was our first time to Egypt and I don't think we could have picked a better place. the views were to die for and the staff were so friendly they couldn't do enough for you.

The only pit full was the price of drinks in the hotel which ranged from £3 for a pint up to £16 for a bottle of wine. However the food was excellent both in the morning and in the restaurants provided. We did not go all inclusive as we wanted to try some of the local eateries which were fab to. don't worry about getting a dickie tum this was not a problem all the food in the restaurants is prepared properly and was with bottled water.

There are a number of english bars 10 minutes walk from the hotel once you have got past the horse and cart guys pestering you, but they are only trying to make a living at no point did we feel threatened infact they only want to have a laugh and a joke with you.

To drink out at the local pubs is soooooooooooooooooooooo cheap for a whole night our on the beer and gins for the mrs it cost a staggering £12, yep thats right £6 each so we went out quite a lot as you can image and one night we had a lovely meal in one of the pubs with drinks and I think it came to £15, £7.50 each and the food was great.

The staff in the hotel are great and the young guys around the pool bar are very friendly and that is why we will be retuning next year for another two weeks, oh and plus the weather is hot hot hot so if you like a tan this place is the one to get it!

Stayed for just one night as part of a tour to Luxor. Very easy hotel no hassle and lovely breakfast venue. The air con units were slightly noisy but more to do with the age of them rather than the function