Stayed for just one night as part of a tour to Luxor. Very easy hotel no hassle and lovely breakfast venue. The air con units were slightly noisy but more to do with the age of them rather than the function

Myself & my mum booked this holiday as we have previously been on a nile cruise & we thought Luxor was lovely & so decided to return & stay here for a week to explore and relax. We booked the holiday with Thomson & arrived at Luxor & found our transfer without a hitch. Sheraton was only 20 mins away from the airport & so we were the 1st drop off (great!) Arrival was lovely the lady receptionist was helpful and we got a welcomed glass of hibiscus tea to great us. We signed in and got given our keys to our pre booked 'Superior Nile View Rm' The porter took us & our luggage up to the room (ensure you have some smaller Egyptian pounds for tipping). This room was lovely inside, clean, spacious & the beds great. Once we opened the terrace doors we were a bit dissapointed really. These rooms are all on the 1st floor with a 'shared terrace' with railing and so difficult to experience the views fully. We spent the 1st night in here and after a great nights sleep we decided to ask about possibly upgrading or getting another superior on a higher floor. After breakfast we went & spoke to Mena on reception who gladly showed us the Junior Suite (326) Once we stepped in the room we knew immediatly we had to move. It was lovely! Spacious balcony all around with private sunbeds (brilliant for 2 women) the master bedroom & bathroom were spacious & clean. We went back down to reception & offered a price to Mena for the upgrade to which he spoke to his manager & it was agreed. We paid an extra £240 english for the weeks upgrade which is very reasonable bearing in mind Thomson would expect at least £100 per day for this. Thank you Mena!

I must say its very sad to see that the Sheraton & Luxor in general is extremely quite & not many tourists at all.. There must be at least 300 bedrooms there & I may have counted no more than 40 people the whole week. It may have something to do with the amount of hassle you do get if you set foot outside the sheraton gates though... Obviously everyone is very desperate for business but to a point were it is uncomfortable. We experienced this 1st of all with the taxi drivers coming up to you and crying about family & lack of money ect.. Also the horse & carriages outside the hotel. We met Mohamed on day 2 (carriage 36 DO NOT GO WITH THIS MAN!!!!) and agreed with him to take us round Luxor for 1 hour & he said 20 egyptian pounds. We new this was too little & so agreed to give him 50 egyptian (under £5) which is the norm for this. Anyway off we went, we had asked for no stops at any shops ect but as soon as we got into the centre he stopped for 10 mins at a time at shops, he was speaking in arabic to his friends who were coming up to the carriage & I felt extremely uncomfortable. After all this I could see my mother was getting upset and so we asked him to take us back now. He didn;t like this at all & then started shouting at me & my mother that he wanted £20 EACH & £10 extra for the added time (which we didn;t ask for as he kept stopping) Any way after a very unwelcomed shouting match with him all the way back we gave him the £50 egyptian & got off immediatly as soon as he stopped. All of this was terribly upsetting & concluded in us not going out into Luxor for the rest of our trip!!! It was a good job we had the Suite as we spent a lot of time there!

Anyway the Karnak buffet food was great, service good (some a bit leary) good breakfast & lunches. The drinks are rubbish, the bar was always empty & its very overpriced. Egyptian beer 'Sakora' is lovely on a hot day by the pool. Ahmed is a delight by the pool, looking after you with sunbeds & sun/shade when you want. All in all this hotel is great. The views over the Nile & Valley of the Kings are amazing & the calls to prayer every 4 hours...its something definatly not to be missed!!

Being a reception manager myself in a 5* hotel, I was glad of the rest & can say the Sheraton, Luxor is a lovely retreat to relax in (although a tad overpriced, but I should imagine that is Thomson commision!!)

The cost of the holiday with Thomson was £2200 half board in a superior nile room. This doesnt include the upgrade or drinks or trips so you can imagine its an expensive holiday!!
I hope this review helps you.

We were given a guided tour of the hotel and shown all the excellent facilities. The tour was conducted by Mira Essam a lovely girl with a great personality and a wonderful sense of humour. We look forward to seeing her again soon and visiting this great hotel.

Returned for our 8th stay! Excellent hotel...clean and comfortable rooms..beds exceptional!
Superb Nile views....wonderful sunsets!
Excellent staff...very attentive.
Quite quiet...why are tourists afraid to visit Egypt? I have never met an Egyptian who is anything but NICE.
Will, of course return AGAIN when in Luxor.

Down side...internet very expensive at $19 for 24 hours!