First I would like to say I titled the review very confused based off of opinions. Not only TripAdvisor reviews but also reviews from other sites. A majority of these reviews are extremely positive regarding this hotel which of course is fine. Everyone is entitled to their own opinion. However, I had to start questioning where some of these other travelers have been to prior to the Sofitel in order to rate it very good and excellent. They must have stayed in ice boxes or motels. Either that or I have a completely different set of standards. With that said, I'll explain why I am rating this hotel what I am rating it in no particular order of importance.

1. Flooring - Maybe one of my fellow readers can let me know that I'm just crazy for expecting hotel rooms to be carpeted. And if not the entire room, how about a piece of the room? With it being 2012, I would expect all "5 star" hotels to have carpeting in the room.

2. Bedding - The bed was like a piece of wood. Awful

3. Bathroom - The bathroom was clearly a motel quality bathroom. There were small stains in the tub, the shower head was very weak, the toilet seat had to be forcefully pushed up in order to stay up, awful.

4. I opened the closet on the first morning and I said verbatim, "Of course there's not iron. Why would there be an iron in here?" What 5 star hotel doesn't have an iron in the room??

5. TV Reception - Does anyone go on vacation to watch TV? Hopefully not. So why is this on here you ask? Because again, it's 2012 and the tv shouldn't look like it's operating off of an antenna or a wired hanger.

6. Internet - There is no internet in the rooms so you have to use the internet in the lobby. The thing that sucks, is that it was completely down.

7. Smell - When I left the room it smelled like something was burnt. I don't know if it was offerings or what, but it smelled terrible. And this was for 2 straight days.

8. Now this was a huge pet peeve of mine. I was working out in my room early one morning and I admit I was making a bunch of noise so the room below me was being disturbed. I wish I didn't disturb them. But anyway, they called the front desk and instead of calling my room to inform me I was making some noise, they came to my room and banged on my door at 6am. Thankfully they didn't have attitude because it would have been an episode of locked up abroad.

9. Finally, my first night I went to the bar section to order food. I went to the man behind the bar and ordered something. Instead of saying "yes sir" or "excellent choice" he says, "the restaurant upstairs is open and there's a buffet". Ummmm, ok. How about I get what I ordered instead of being led away? Where the heck am I?

There were a couple of decent things I guess. The comp breakfast buffet was decent and the price helped out. Other than that, trash.

Our first time in Luxor, and we were both pleased with this hotel, which offered everything we needed. At times the staff could be over attentive and you felt they were just after tips, when all you wanted was to relax and enjoy the sun. All inclusive proved to be a great decision for us.

We were less pleased with over bearing pressure from the locals in Luxor town trying to get you to buy things from them, which at times bordered on intimidation as we were followed some distance by several young men, and would not respond to any form of us telling them to leave us alone. One man said he'd followed us from the hotel, which was a bit disconcerting .

The result of their hassling meant that like many other people we returned to our hotels earlier than we had wanted to avoid this treatment . I wish the authorities would create a section of town where the locals behave less forcefully, and that way, the tourists get to spend, and Luxor gets the boost to its economy it desperately needs . I've come home to buy souvenirs online, and feel disappointed that I wasn't able to get things there and help them to earn a living. Several people at the airport said they would not come back because the way the locals didn't understand that they would get more if they could just give tourists a little bit of breathing space.

Perhaps the tour companies can develop something in conjunction with Luxor tourism to educate the locals to understand that tourists will spend money if they don't feel pressured and intimidated, and they will then all benefit .

this is my fourth time to this hotel.i love the location.nice grounds.most staff very friendly.bar staff and waiters excellent.special mention to mahmoud amer.wish all hotel staff were as good as them.there is a few things need to be adressed.our bath was not clean on arrival.my mums room had nothing in minibar whole week we were there..the breakfast is same.no choice of fresh fruit.toilets at reception constantly stink.only saw general manager on day of departure.i feel some areas in this hotel the standards have declined.i hope these can be rectified as i know this hotel and some staff could perform to a much higher level

it is een very friendly and clean hotel. we liked the very good service. nice swimmingpool. nice rooms. good service. good food. we like to come back. and most of all we liked the coffee. we seen luxor temple.karnaktemple and the valley of the kings. every day we watched the sundown at the terras