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Pavillon Winter Luxor: Traveler Reviews

5.0 of 5
Corniche El Nile St, Luxor, Egypt (Formerly Sofitel Pavillon Winter Luxor)
Hotel amenities
Pavillon Winter Luxor
Ranked #12 of 55 hotels in Luxor
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379 reviews from our community

Traveler rating
    227
    109
    24
    14
    5
See reviews for
Families
67
 
Couples
176
 
Solo
47
 
Business
1
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dhahran, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“unacceptable”
3 of 5 stars Reviewed March 6, 2013

I stayed in Winter Palace Pavilion for 2 days, and returned to the hotel a day later after a trip to Abu Simbel. After my first check out I forgot one of my mobile phones in the room. It's an old phone but my SIM card was inside and the phone was given by a friend to use it abroad. When I returned I asked at the reception to be returned to me, however they told me that nothing was found in my room. I checked my bag again although I knew it wasn't with me. The reception told me that never something like this has happened until then, however I'm positive that my phone was found by the hotel staff and not returned to the Lost and found hotel's department. This is unacceptable from a hotel such as Sofitel. I travelled around the world, I saw a lot of poor people and I understand poor life and the need for a job, this is why I don't give reviews if something doesn't go well with a hotel or a tour, however stealing I don't tolerate. This is why I write this review now.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Claudiacgc about Pavillon Winter Luxor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
1 helpful vote 1 helpful vote
“Good Hotel, Great Location.”
4 of 5 stars Reviewed March 5, 2013

We stayed at the winter palace for 5 days in Luxor.

Best thing about it is the location. It's very close to Luxor and Karnak temples, within walking distance to the souk and McDonalds, and a short kalesh trip away from the restaurants dotted around the east bank. They've got Thomas cook exchange nearby ( with competitive rates) and also a good tourist operator who was very helpful and reasonable when it came to the prices. There is also Egypt Air office next door, which proved useful as we where able to change our flights to accommodate Cairo into our plans.

You can also take advantage of the gardens and facilities it shares with the sofitel winter palace including the pool, sheesha bar.

Rooms are clean and tidy with lovely views from the balcony. Staff are friendly. Breakfast buffet had a nice spread.

Luxor itself was fantastic, we went to all the sights. Highlights were karnak temple and balloon trip.

Have to be patient with the Egyptian people, have suffered with low tourism and do tend to badger at every opportunity for tourist excursions, taxis etc.

In terms of food, it was generally lovely. The best restaurant was a place place called Chez Omar, we stumbled onto it after meandering through the "tourist" souk into the locals "souk". IF you ever get there, make sure you order the kofte kebab.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask figment38 about Pavillon Winter Luxor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenilworth
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“First Class Service and ABSOLUTELY FaBulous!!!!”
5 of 5 stars Reviewed March 3, 2013

Very professional and welcoming staff ! Excellent rooms!! Great breakfast. The best location in town. obviously well managed. The gardens are just wonderful. The pool area and pool staff are great. I will certainly return to this hotel. They make you feel special!!!!! Its just an amazing place to be! Massage service is fist class - but there was no multi Gym that I could find. However- Id still return to the hotel because of its friendly and professional service.

Room Tip: Well-- Id say just go there and experience. It is a great place to be for several days!!
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by firsttrojan for Luxor
Ask firsttrojan about Pavillon Winter Luxor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2013

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3

Review collected in partnership with Accorhotels.com

Ask PattynVu about Pavillon Winter Luxor
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
4 of 5 stars Reviewed February 17, 2013

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Pavillon Winter Luxor

Also Known As:
Pavillon Winter Luxor Hotel
Pavillon Winter Luxor Hotel Luxor
Pavillon Winter Hotel Luxor
Luxor Pavillon Winter Hotel
New Winter Palace Luxor
Luxor Sofitel
Winter Palace Hotel Luxor
New Winter Palace
Address: Corniche El Nile St, Luxor, Egypt (Formerly Sofitel Pavillon Winter Luxor)
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar/Lounge Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotels in Luxor
#6 Luxury Hotels in Luxor
#9 Family Hotels in Luxor
Price Range: $
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on the banks of the River Nile in the midst of a tropical garden in the city centre, near the luxor Temple and other attractions such as the Karnak Temple, the Luxor museum, the International Convention Centre and the Mummification Museum. The Pavillon Winter Palace features three restaurants, two bars and a swimming pool. We apologize for any inconvenience that may occur due to the construction work taking place nearby the hotel as of June 14 th 2008 for a period of 6 months. ... more   less 
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Pavillon Winter Luxor
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