I stayed in Winter Palace Pavilion for 2 days, and returned to the hotel a day later after a trip to Abu Simbel. After my first check out I forgot one of my mobile phones in the room. It's an old phone but my SIM card was inside and the phone was given by a friend to use it abroad. When I returned I asked at the reception to be returned to me, however they told me that nothing was found in my room. I checked my bag again although I knew it wasn't with me. The reception told me that never something like this has happened until then, however I'm positive that my phone was found by the hotel staff and not returned to the Lost and found hotel's department. This is unacceptable from a hotel such as Sofitel. I travelled around the world, I saw a lot of poor people and I understand poor life and the need for a job, this is why I don't give reviews if something doesn't go well with a hotel or a tour, however stealing I don't tolerate. This is why I write this review now.
- Also Known As:
- Pavillon Winter Luxor Hotel
- Pavillon Winter Luxor Hotel Luxor
- Pavillon Winter Hotel Luxor
- Luxor Pavillon Winter Hotel
- New Winter Palace Luxor
- Luxor Sofitel
- Winter Palace Hotel Luxor
- New Winter Palace
- Official Description (provided by the hotel):
-
Located on the banks of the River Nile in the midst of a tropical garden in the city centre, near the luxor Temple and other attractions such as the Karnak Temple, the Luxor museum, the International Convention Centre and the Mummification Museum. The Pavillon Winter Palace features three restaurants, two bars and a swimming pool. We apologize for any inconvenience that may occur due to the construction work taking place nearby the hotel as of June 14 th 2008 for a period of 6 months.
...
more
less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, ACCOR, Expedia, Hotels.com, Booking.com, Travelocity, Tingo and Venere so you can book your Pavillon Winter Luxor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.