I spent three glorious weeks in the Pavillon in November 2011. I have now lost count of the number of times that I have stayed at this hotel and I am never disappointed. It is my 'second home' and as soon as I arrive the staff treat me as an honoured guest (they are my 'second family' - that is how comfortable I am made to feel).
I will be returning for a month's holiday in March 2012 - I cannot wait!
I wish I could single out every member of staff for commendation for their excellent service, but here are a few names - Mr Oraby at Reception, Pavillon; Mr Mohamed Ahmed, Reception, Old Winter Palace Hotel; Mahmoued, who serves at the restaurant, poolside; Abdul at the Pool; Mr Hamdy Elian, Food and Beverages and Mr Abdul Raheem, Food and Beverages; Rashedy at the breakfast room. Apologies to those not named, I have certainly appreciated all the kind services - everyone should be named. The General Manager, Christian Ruge, takes a keen interest in all aspects of what is happening in and around both the Pavillon and the Old Winter Palace Hotels.
I cannot imagine a time when I shall not be returning to Luxor and holidaying at this hotel - some may say Egypt is my obsession and they would be right! Long may it be so!!!!