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“An amazing hotel soaked in history” 5 of 5 stars
Review of Sofitel Winter Palace Luxor

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Sofitel Winter Palace Luxor
5.0 of 5 Hotel   |   Corniche El Nile St, Luxor, Egypt   |  
Hotel amenities
Ranked #11 of 56 hotels in Luxor
Copenhagen, Denmark
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“An amazing hotel soaked in history”
5 of 5 stars Reviewed June 9, 2013

What an amazing place. Entering, you leave the panhandlers and the touts of Luxor behind and enter an older period of European history. The bar is beautiful and well stocked, the restaurants are not expensive and the food is good. This place will set you right and make you feel at ease, I highly recommend it.

Stayed April 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review, October 18, 2013
Dear guests,
thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the restaurants,the bar, the service and the Sofitel Winter Palace location. It will be my pleasure to pass on your nice words to our colleagues.
We are looking forward to welcome you back on one of your future trips to Egypt.
Kind regards,
Rafic Khairallah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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572 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 6, 2013

I spent only a few days in this wonderful hotel! The staff was so very kind and helpful. Upon my arrival they greeted me with a lovely tea and upgraded my room to the Royal Suite! It was magnificent! The suite was so comfortable and lovely. The hotel was amazing! The gardens were lovely and peaceful, the swimming pool huge! I enjoyed the hotel immensely and Luxor was a truly amazing city. I hope to return and spend more time. Thanks to everyone at the hotel who really went beyond the call of duty to make my stay a wonderful experience! I would recommend this hotel to anyone planning a trip to Egypt. It is perfectly located with lovely views on the Nile! I wish that I could have stayed for a longer visit. I particularly loved the flowers and the fresh fruit. I would recommend this hotel to anyone!

Room Tip: The Royal Suite is amazing. The rooms with a view of the Nile are lovely. The suite was very calm...
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review, October 18, 2013
Dear guests,
thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the Royal suite,the Nile view,the garden, the service and the Sofitel Winter Palace location. It will be my pleasure to pass on your nice words to our colleagues.
We are looking forward to welcome you back on one of your future trips to Egypt.
Kind regards,
Rafic Khairallah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Top Contributor
101 reviews 101 reviews
87 hotel reviews
Reviews in 81 cities Reviews in 81 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed June 5, 2013

I returned to the Winter Palace in Luxor for the first time in thirty years (having lived in Egypt for 4 years in the late 1970s, when the hotel was suffering from socialist state manegement and tremendously over-priced). It was now been restored to its former glory and is run very effectively by the Sofitel chain. Its best feature (other than scenic Nile views) is its magnificent garden with many varieties of plans, trees and flowers, perhaps Egypt's best maintained one. The faded grandeur of the hotel's public rooms, the period breakfast involving dish after dish that might have graced the menu of French Riviera hotels in the 1920s, the tasty dinner served by attentive staff and the proximity to Luxor's main archeological sites all brought back wonderful memories of times gone by in Egypt and elsewhere. The hotel staff was faultlessly helpful and my stay was capped off by an excellent massage. And, with Egypt's tourist economy suffering, I also secured a very good room rate, making this particular holiday the best value for money I have experienced anywhere in years.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review, October 18, 2013
Dear guests,
thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the room, the service and the Sofitel Winter Palace location. It will be my pleasure to pass on your nice words to our colleagues.
We are looking forward to welcome you back on one of your future trips to Egypt.
Kind regards,
Rafic Khairallah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2013

Yes it is an old hotel but it still retains all its charm. Once you are inside you definitely step back in time. Original period furniture and orientalist paintings are a wonderful touch to the interior. Our room was large and comfortable and the buffet at breakfast was divine. Very good value for money. Big pool and wonderful garden, but watch the bats at night! We had dinner at the 1886 which was très chic, and lovely food. I simpy love this place and I hope it will never change. The best hotel in Luxor.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review, October 18, 2013
Dear guests,
thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the historical charm of the hotel, the room, the dinner in 1886 restaurant, the service and the Sofitel Winter Palace location. It will be my pleasure to pass on your nice words to our colleagues.
We are looking forward to welcome you back on one of your future trips to Egypt.
Kind regards,
Rafic Khairallah
General Manager


We are glad that you enjoyed the historical charm of the hotel & the Nile view rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tenby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2013

We have just returned from our fourth visit to this most magical of hotels on the banks of the River Nile. We stayed in the Old Wing (which we always do) and enjoyed the character of its glorious past, with wide corridors leading to the flowing staircase down to the lobby, the Library Bar is quite unique and the piano player is worth the visit alone playing effortlessly while you have your pre-dinner cocktail. The 1886 Restaurant is a joy to behold and an opportunity to dress up and be truly spoilt by the restaurant staff, and listening to the gentle guitar music whilst you enjoy sumptuous food. The gardens are a credit to those who look after them, take the opportunity of a walk in the evening. The poolside restaurant offer good service, quality and choice of food, the pool itself is immaculately looked after the pool staff will make sure you are taken care of with clean towels every day. Room service is available 24 hours a day, we took afternoon tea and cookies on our balcony overlooking the River Nile every afternoon. If in the future the hotel has a makeover, like the Old Cataract Hotel in Aswan it would be hoped the hotel retains its character which is quite unique.

Room Tip: The Nile view rooms in the Old Wing offer wonderful views of the West Bank, but can be a little nois...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review, October 18, 2013
Dear guests,
thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the Nile view room,the High tea,the 1886 restaurant, the service and the Sofitel Winter Palace location. It will be my pleasure to pass on your nice words to our colleagues.
We are looking forward to welcome you back on one of your future trips to Egypt.
Kind regards,
Rafic Khairallah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 16, 2013

If you need a weeks holiday and just want to relax and chill out we could not recommend a better place.History is all around, sun sun sun, amazing gardens, great pool ,great staff and anything you can think of or require ,just ask.Pool temp 21 deg.The gardens at night smells unreal nice.Large bats can be seen in the garden at night.Staff at the hotel could not do enough but did not bother you, all good.

Room Tip: corner suites , 3 rd floor and up.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review, October 18, 2013
Dear guests,
thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the room,the garden, the service and the Sofitel Winter Palace location. It will be my pleasure to pass on your nice words to our colleagues.
We are looking forward to welcome you back on one of your future trips to Egypt.
Kind regards,
Rafic Khairallah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 12, 2013

There is so much more that could be done with this property, but that is probably not going to happen until tourism returns to Luxor. The front desk staff, pool, and bar are the best assets in this property. The rest is forgettable as the property needs a genuine makeover (yes, the age and history is interesting) and the service is barely average, especially at the concierge, main restaurant, and pool side dining. Our room didn't get cleaned until 4pm as well. I could go on, but a historic property can always offset age with amazing service and that is clearly not the case here. Accor could and should be doing better.

Room Tip: Facing the Nile
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review, October 20, 2013
Dear guests,
Thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the charm of history, the service and the Sofitel Luxor Winter Palace location. It will be my pleasure to pass on your nice words to our colleagues and we will take in consideration your comments in view of doing the necessary changes. We are looking forward to welcoming you back on one of your future trips to Egypt.
Best regards,
Rafic Khairallah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Winter Palace Luxor

Address: Corniche El Nile St, Luxor, Egypt
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Luxor
#7 Luxury Hotel in Luxor
#10 Family Hotel in Luxor
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Winter Palace Luxor 5*
Official Description (provided by the hotel):
Winter Palace, built in 1886 on the Nile banks in a tropical garden is a magical experience of history luxury that hosted royalties and celebrities throughout the years. Winter Palace offers the mythical atmosphere with the modern decor comfort of a 5 star hotel. It is located in the city center, just minutes from Luxor Temple and the airport. We apologize for any inconvenience that may occur due to the construction work taking place nearby the hotel as of June 14 th 2008 for a period of 6 months. ... more   less 
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Also Known As:
Sofitel Winter Palace Luxor Hotel Luxor
Accor Winter Palace Luxor
Winter Palace Luxor
Sofitel Luxor
Luxor Sofitel
Old Winter Palace Luxor

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