I returned last Monday from three wonderful weeks at this hotel. I originally booked the Pavillon wing, but was very, very lucky to be upgraded to the Old Winter Palace. For my travelling companion, this was something that had been very high on her 'wish' list, but never thought would be achieved!
I have been coming to the Pavillon since 2000 and I am never disappointed with the service provided by all the staff (nothing is ever too much trouble). This is why I call the hotel and staff my second 'home' and 'family'.
There were many dignatories staying at the OWP, to celebrate the 90th Anniversary of the discovery of Tutankhamun's tomb (Lord and Lady Canarvon and many foreign Ambassadors), so this all added to the general excitement.
Sadly, for Luxor, tourism is only 30% of what it should be at this time of 'high' season, so I would say to anyone thinking of holidaying in Egypt - COME TO LUXOR (and to this hotel - it could not be more central to the temples and museums on the East Bank)! All is very calm there and the people are suffering from lack of business and would welcome everyone (though not without hassle, but it is out of desperation, not maliciousness).
Although I have only been back a few days, I am already looking forward to my next holiday in Luxor for the month of March 2013. Egypt is in my blood and I have to keep returning - for the people, monuments, tombs and history and in no small part the Old Winter Palace and Pavillon hotels!