When we first arrived, the owner greeted us herself (I forgot her name) and gave us a brief tour around the hostel. She also provided us with a roomboy who is available (almost 24/7) to assist us with anything we need. The staff were all very nice and the guests were so warm with new comers. They bonded very well as if they had stayed there for years. The hostel was in walking distance to Luxor temple and of course there are many restaurants available nearby. Despite the fact there was no heater, but we could survived the cold at night with blankets. Breakfast was good and she always made sure we had everything we wanted. Great service for such good price. I would recommend this hostel to all backpackers who are visiting Luxor.