I can't find enough words to describe my deep anger from the experience I had at this hotel, that was terrifying and unexpected at all, I booked one week over the phone, I arrived on time but unfortunately they informed me that I must leave my car and the car key to the concierge to park in the garage and if I need anything from my car they will open it and bring it to me!!! .it is the first time in my life either in Egypt or outside Egypt to have this system at any hotel. At the end, I accepted to leave the car but the car key must be remain with me as we cannot leave it for any one in Egypt especially during this unrest condition. But they refused at all and insist to have the car key as they will, in a daily basis, drive it from one garage level to another which I refuse. The receptionist also was not helpful. I cannot imagine that I will pay the parking fees and at the same time the car and the key not with me and if I need anything from my car , I must ask the concierge and he will open it and bring the belongs to me!!! You can apply any security system but you must not harm the others. I decided to leave the hotel immediately and I went at the same moment to another hotel where they welcome us and provided me with all needed without any prior booking.
- Official Description (provided by the hotel):
- Stay in the heart of Cairo, with breathtaking views to enchant you and ancient zoological and botanical gardens just outside your door. At our luxury boutique hotel, enjoy an array of authentic fine dining outlets, lavish spa and opulent meeting spaces, an adjacent designer mall and a casino. Just minutes away from the hotel enjoy the best of the city's arts, culture and shopping areas. ... more less
- Reservation Options:
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- Also Known As:
- Four Seasons Hotel Cairo At The 1st Residence
- Four Seasons Giza
- Giza Four Seasons
- Four Seasons Hotel Cairo At The First Residence Egypt/Giza