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“Simply Amazing” 5 of 5 stars
Review of Four Seasons Hotel Cairo at the First Residence

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Four Seasons Hotel Cairo at the First Residence
5.0 of 5 Hotel   |   35 Giza Street, Cairo, Giza 12311, Egypt   |  
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Ranked #1 of 36 hotels in Giza
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Simply Amazing”
5 of 5 stars Reviewed June 26, 2013

After three stays, I can easily qualify this hotel as one of the finest in the world. The service is world-class and it is obvious that the management recruits the best and invests well in training them. Everything is clockwork efficient.

There is always this incredible ambiance and social activity which makes it feel relevant and modern. This is seriously contrasted by a lavish classical interior and architecture that even a minimalist like me can highly appreciate.

The rooms are very clean and I was mostly impressed by the crisp white bedding and high hygiene.

The views from my room which overlooked the Nile on the 14th floor were spectacular.

Finally, the concierge Tamer was of tremendous help and resourcefulness

This is definitely a great haven in Cairo

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RShimabuku, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review, July 3, 2013
Dear Claudioemiratey,

I am delighted to hear your experience went above your expectations. We have been implementing modern Egyptian contemporary artists, relevant music and events to our atmosphere which contrasts with our classical interior and architecture, like you said so it is great that a minimalist like you can appreciate it. I will be sure to pass the word on to Tamer at concierge I am sure he will greatly appreciate your comments.
We are greatly looking forward to having you stay with us again soon.

Sincerely,
Randy Shimabuku
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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Erpolzheim
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2013

Stayed for 3 nights while on a business trip. This hotel leaves nothing to be desired!
Sitting around the pool area at nights is very pleasing, and from the (higher level) rooms that go out to the west you can see the pyramids, if smog doesn't prevent that.
The food is good, and everything is extremely tidy.
Staff is very friendly and helpful.
I would always choose this hotel again!

Room Tip: The higher the better. Rooms that go out to the west have pyramids view (if the smog allows it!).
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RShimabuku, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review, July 3, 2013
Dear Peter E,

Thank you for providing the helpful tips to our future guests, I am pleased to see you enjoyed our semi rooftop poolside lounge to unwind at night, especially since being on a quick business trip. We will be awaiting your next stay with us and we appreciate you taking the time to write a review.

Sincerely,
Randy Shimabuku
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 23, 2013 via mobile

Stayed for a week for work and though I didn't have time to enjoy it like a holiday, the hotel offers a great level of comfort, some luxury, an amazing pool / dining area, plus staff that are really amazing at their jobs - everyone seemed to know my name wherever I went! And genuinely they provide the best buffet breakfast i've ever seen anywhere. Corn flakes, mango yoghurt and fresh honeycomb, for instance. Worth it if you can afford it.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RShimabuku, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review, June 26, 2013
I am happy to hear you enjoyed the facilities and service you received on your recent stay with us sir.
I will be glad to pass the positive comments to the staff they will be delighted to hear you acknowledged them on their great work and that you consider breakfast at Seasons Restaurant to be the best, as there is no better motivator than a praise of a job well done.

Thanks again and we hope next time you join us will be a longer leisurely occasion.

Sincerely,
Randy Shimabuku
General Manager
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London, United Kingdom
Top Contributor
123 reviews 123 reviews
41 hotel reviews
Reviews in 48 cities Reviews in 48 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed June 19, 2013

Have stayed here several times and a very good hotel. Quite central (by Nile in Maadi) and in a good location from a security perspective. Staff are really attentive and maintain Four Season standards despite the relatively low occupancy. Food is good and rooms are large. Gym is perfectly acceptable and pool is good and quiet.

Room Tip: Ask for a room with a view of the Nile
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RShimabuku, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review, June 26, 2013
Dear FRAHK,

We are always glad to have you back with us! I would like to thank you for sharing your comments with us on TripAdvisor. Your opinion is important to us and we appreciate the kind words you noted on our facilities, food and service.

Sincerely,
Randy Shimabuku
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
1 review
5 of 5 stars Reviewed June 18, 2013

The service, the spa and the view of the room were great.. the room service team were very attentive..the breakfast was delicious with very friendly and hospitable service. The topping of the experience was the spa. highly recommended!

Room Tip: ask for the nile view rooms
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAIRO
Top Contributor
108 reviews 108 reviews
33 hotel reviews
Reviews in 20 cities Reviews in 20 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed June 18, 2013

My family and myself are regular guests in this wonderful property. This hotel is by far the best hotel in Egypt. The hotel offers great service and amenities. The staff are Courteous and eager to help out in every way they can. The food at all the restaurants is better than before, with great selections and Varieties. We are looking forward to our next stay.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RShimabuku, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review, June 26, 2013
Dear ICE-MOH

Thank you for sharing your review, I am happy to note that you find the food has improved in our Restaurants; our Chefs will be delighted to hear your family enjoyed their experience and praised their great efforts.
We look forward to having you stay with us again as well. And thank you again for taking the time to share your opinion with us.

Sincerely,
Randy Shimabuku
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2013

We've just come back from four nights in this hotel on a mixture of business and pleasure and it was fantastic. The service was impeccable and the attention to detail was fantastic. The pool area was very quiet and calming and the staff were very happy to help. The breakfast was excellent quality as was the buffet in the evening. The tea room on the third floor is delightful - try the African Nectar tea, delicious. I've seen a few comments on the rooms being a little dated, and yes it is not a recently built hotel so the rooms are not brand new but they still have amazing style, beautiful furniture and the bathroom was obviously very new and to a very high standard. The right side of the hotel has views over the Giza pyramids but is next to a road so unless you are high up there may be noise. We stayed on the other side overlooking the Nile and the pool which was splendid. We organised a trip to the Pyramids for half a day which was fantastic, the guide was excellent. All in all a fantastic hotel.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RShimabuku, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review, June 26, 2013
Dear Anna,

Thank you for taking the time to write such a detailed review! We greatly appreciate your comments on our rooms, views and breakfast at Seasons Restaurant.

I am glad your experience was fantastic and that your trip to the pyramids was accompanied with an excellent guide I will pass the message on your comments are greatly appreciated.

Sincerely,
Randy Shimabuku
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Cairo at the First Residence

Address: 35 Giza Street, Cairo, Giza 12311, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Giza
#1 Romantic Hotel in Giza
#1 Spa Hotel in Giza
#1 Luxury Hotel in Giza
#3 Family Hotel in Giza
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Cairo at the First Residence 5*
Official Description (provided by the hotel):
Stay in the heart of Cairo, with breathtaking views to enchant you and ancient zoological and botanical gardens just outside your door. At our luxury boutique hotel, enjoy an array of authentic fine dining outlets, lavish spa and opulent meeting spaces. Just minutes away from the hotel enjoy the best of the city's arts, culture and shopping areas. ... more   less 
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Also Known As:
Four Seasons Hotel Cairo At The 1st Residence
Four Seasons Giza
Giza Four Seasons
Four Seasons Hotel Cairo At The First Residence Egypt/Giza

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