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“Giving 3 stars only because of the buffet” 3 of 5 stars
Review of Le Meridien Pyramids Hotel & Spa

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Le Meridien Pyramids Hotel & Spa
5.0 of 5 Hotel   |   El Remaya Square | Pyramids, Giza 12561, Egypt   |  
Hotel amenities
Ranked #5 of 37 Hotels in Giza
Certificate of Excellence 2014
Los Angeles
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Giving 3 stars only because of the buffet”
3 of 5 stars Reviewed February 19, 2013

The overall appearance seems good. The buffet is incredible. Then you go in the room and the world crushes before your eyes. We stayed in the old section and was a nightmare. Dirty filthy to the point we asked the Concierge and they did change our room.
It's in a good location and you are so close to the Giza Pyramids but there are many minus point and I would say the only plus point was the buffet which is huge, fresh and incredible done and clean.

Room Tip: I think you can find better, although their choice of buffet is huge.
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeMeridienPyramids1, General Manager at Le Meridien Pyramids Hotel & Spa, responded to this review, March 16, 2013
Good afternoon,

Thank you for your letter following your recent stay at Le Meridien Pyramids Hotel & Spa.

Your kind comments regarding our hotel restaurant are very much appreciated and will be passed on to all concerned.

You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program.

It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Should you decide to do so, I would appreciate you contacting my office.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,558 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
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London
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 17, 2013

Good points - great pool, pool bar, spa and excellent view - bad points - low grade unpleasant restaurant, tired bar facilities poor other than pool, over 18 only to use spa, wifi drops all the time and drives you nuts - not much nearby this location other than the Pyramids - a long way from the Giza Metro

Room Tip: Go for the new rooms rather than the pyramid view rooms they look much nicer
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeMeridienPyramids1, Manager at Le Meridien Pyramids Hotel & Spa, responded to this review, March 18, 2013
Good afternoon,

Thank you for your letter following your recent stay at Le Meridien Pyramids Hotel and Spa.

Your kind comments regarding our hotel are very much appreciated and will be passed on to all concerned.

There is certainly no excuse for the internet connection to frequently drop, and I would like to assure you that this incident has been discussed with the personnel concerned, to ensure that a similar situation, such as you experienced, does not recur.

You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program.

It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Should you decide to do so, I would appreciate you contacting my office.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2013 via mobile

Great view of the pyramids from your room if you pay extra but worth it to open the curtains in the morning! Excellent fitness and spa facilities. Room a bit small for the price, but you pay for the location.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeMeridienPyramids1, General Manager at Le Meridien Pyramids Hotel & Spa, responded to this review, March 16, 2013
Good afternoon,

Thank you for your letter following your recent stay at Le Meridien Pyramids Hotel.

Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned.

Looking forward to having the opportunity to welcome you back to the hotel in the near future.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Top Contributor
91 reviews 91 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed February 16, 2013

We gave three star to this Meridien Hotel, only and only because of their rich and delicious cuisine ! We were a party of 7 and every morning and evening we tackled with restaurant staff to bring two tables together ! 4 times, two of our rooms were blocked and when we requested a technician, we were politely (!) invited to the reception to identify ourselves (Egyptian security measures ! they don't think to come up and ask our ID's for confirmation.) While fighting to have our rooms to be opened, some overpolite (!) Japanese tourists, were in front of their rooms waiting an electrician to fix their blown fuses ... Final issue is about the air conditioning ; This is a Meridien but you can not "condition" the air, it only blows the cold air.

Tourism may be second to other activities for this hotel since, every evening there was one or two weddings in the hotel

All we are saying here is about the state of the hotel only. Otherwise, apart from the lasyness of the restaurant staff, Egyptian people is probably one of the loveliest and most hospitable in the World. Nothing to say about the country, in addition to a breathtaking monuments gallery it owns the only surviving Wonder of the World (Pyramid of Keops).

Anyhow, in order not to feel yourselves as if staying in a room of XIX. Egyptian Dynasty (!), absolutely request one of the refurbished rooms.

Room Tip: Stay only in refurbished rooms.
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeMeridienPyramids1, Manager at Le Meridien Pyramids Hotel & Spa, responded to this review, March 18, 2013
Good afternoon,

Thank you for your letter following your recent stay at Le Meridien Pyramids Hotel and Spa.

I would like to assure you that action has already been taken as a result of your comments. Staff in the Food & Beverage and Front Office Departments have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times.

It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Should you decide to do so, I would appreciate you contacting my office.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 16, 2013

This place is ideal for a good mix between convenience and average price. I particularly like the fact that the pyramids are really close by. The breakfast is also very exciting with a large continental and mid-eastern selection.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeMeridienPyramids1, Manager at Le Meridien Pyramids Hotel & Spa, responded to this review, March 18, 2013
Good afternoon,

Thank you for your letter following your recent stay at Le Meridien Pyramids Hotel and Spa.

Your kind comments regarding our hotel are very much appreciated and will be passed on to all concerned.

Looking forward to having the opportunity to welcome you back to the hotel in the near future.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loutraki, Greece
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 15, 2013

This would be the place if you don't have great expectations and service. For a few days you will survive. For more, find another place.
+:
Green gardens, nice trees, good place to have a safe walk.
Really excellent: sauna, jacuzzi, steam bath, gym, and a pool with a glass wall.
Excellent pyramids observation point where you can have a drink, too, on top of the pool.
No bugs, they use an atomizer for mosquito control.
Inside the hotel is a bank office opened 24h.
Weddings are a good show :)
-:
Overall it looks a bit old, furniture, beds, towels..
Breakfast personnel needs more training, to be more polite.The breakfast is a mess...Glasses are small, need to make 5 trips to get your drinks till you finish. Food is sometimes too hot or too cold. Need to walk around the serving guys having a chat on your way. Dishes are today in a place, tomorrow in another, you need a scout's abilities.
Need to buy something? Is quite far. If you are strong enough, close to hotel are a lot of shops good to visit if you want to feel the real local spirit.
Rooms are dark, bloody red color. Some carpets are dirty. Bathrooms are good.
Located next to a cross-road, it is noisy in the night and you can feel the car's smoke all the time.
Wireless is slowly and only in the Reception area.

Solution for internet access: buy a USB stick from Vodafone/Etisalat/Mobinil and a pre-paid pack of 100LE, a few Gb. Will be an excellent and cheap choice.

Room Tip: Wanna see the pyramids, well, first row is not good because you will get all the noise and cars'...
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 13, 2013

We stayed here for 4 days and it was a drive from the airport. It was a great location for the Giza Pyramids and the light and sound show. Now the hotel: it was fairly quiet, large hotel, large breakfast buffet. Wish more activity in the evening since that is the only place you go unless you are on a tour. The pool wasn't open yet. We did enjoy our room. Plenty of space for our family of three.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Meridien Pyramids Hotel & Spa

Address: El Remaya Square | Pyramids, Giza 12561, Egypt
Location: Egypt > Giza Governorate > Giza
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Giza
#5 Romantic Hotel in Giza
#5 Luxury Hotel in Giza
#7 Family Hotel in Giza
#9 Business Hotel in Giza
Price Range (Based on Average Rates): $
Hotel Class:5 star — Le Meridien Pyramids Hotel & Spa 5*
Number of rooms: 641
Official Description (provided by the hotel):
Located less than 1 Kilometer from the Great Pyramids of Giza, Sole survivors of the seven wonders of the World & Only 20 minutes from the City Center,this majestic resort brings you the World right at the Heart of Cairo. ... more   less 
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Also Known As:
Le Meridien Giza
Giza Le Meridien
Le Meridien Pyramids Hotel & Spa Egypt/Giza

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