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“Mena House - Cairo” 4 of 5 stars
Review of Mena House Hotel

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Mena House Hotel
5.0 of 5 Hotel   |   6 Pyramids Road, Giza, Egypt   |  
Hotel amenities
Ranked #2 of 37 Hotels in Giza
4.5 of 5 stars 512 Reviews
Bangalore
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Mena House - Cairo”
4 of 5 stars Reviewed October 30, 2013

we went there while it was still managed by the Oberois...

Pros : very big property and you can get tired walking around the place, the rooms are spacious and very well furnished , lobby, reception , check in (web) and service was 5*s. the rooms we got were facing the pyramids and was awesome, the view actually transports you back to several millenia, fascinating. veg food in the restaurant was very good ..

Cons : a waiter in the restaurant took cutlery from another table and gave it to us . that was a used one ( perhaps he didnt know). when pointed out, he did not acknowledge also and when insisted, he very cooly said, go and complain..... (not sure if there was a severence package if the hotel sack people ) , We still talk about that guy ... other than this, nothing much to crib about.

Visitors be wary of the camel ride negotiation. its a scam out there . also dont forget to get the oils outside the hotel. there was a small store (not sure if there are many of them there) selling conc. lotus oil, sandal oil etc. value for money. but it cannot be used as it is, as its very strong. need to mix it with some spirit, dilute it and then use it.

Room Tip: am sure everyone will ask for the pyramid facing room. worth the money, every bit.....
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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512 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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Alexandria, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013

I have been to this hotel for one night with my mother and sister, she had a wedding celebration so we though to spend the night there and have a little break off.
The experience was awesome. The rooms we had were in the new building, with a considerably good view of the pyramids. I am Egyptian and for me the Pyramids are not such a WOW, but I admit it’s simply amazing to see it from your balcony. If you visit Egypt for the first time, I would recommend a room in the old main building directly facing the Pyramids, the view at sunrise and sunset are simply amazing!
The rooms were really clean, the complimentary coffee/tea with water heater are very convenient (if you need a cup of coffee in the middle of the night you simply make it). The clean bathroom got everything you need. May be the TV was a little old, but there were a good variety of channels, besides on such trips you rarely use the TV! The only notes I have to say are the lack of Wi-Fi connectivity (there is a Network cable for your laptop) except at the old building, I had a working Internet plan for my mobile but if I were a tourist using Roaming service and a mobile/tablet/I pad, I would ended up disconnected from the world. Other minor issue is that one of the lockers is well lighted, the other one is a little dark, which makes searching for your stuff there a little, little, hard.
We did not have the time to try the restaurants nor the SPA center, but the swimming pool was nice, with heated water, just make sure not to jump in because it’s not so deep (which isn’t a problem actually). The breakfast started at 4:00 AM, probably for those who have early flights in the morning or who plan to go to early trips, or simply for those who wake up early. It ends up somewhere around 10:00 AM, the food quality is nice, actually much better than other places, and the variation is also good. You should try the delicious good quality Falafel dish they offer!
For the service, the staff is really friendly, the moment you step in, they take your luggage from your car, park it for you, and give you a ride in the club car to your room. They would do anything you’d ask for, with a smile on their faces.
The location is beautiful, calm, relaxing, and clean. Just like any place near the gardens, make sure you don’t leave the windows open at night to avoid mosquitos getting in; in that case, you can use an insecticide. The hotel is near Cairo Ring road so it’s easier to get to any location you want including the airport.
About the safety, I have been to other countries before, and the same security measures apply anywhere, don’t walk in the streets late at night, don’t carry expensive things or too much money with you, try to walk in groups often. If you decide to walk around the hotel, you may come across those guys who offer you a ride in that car dragged by horses to the Pyramids. They might stick to your [--], trying to convince you to use their service, don’t worry those people are mostly harmless, they work under supervision from the Tourist Police, they are sticky because business is not in its best days, and most of them understand more than one language, so if you want their service you could have a nice deal, or else, just tell them thank you, and they will go away.
Whether you’re an Egyptian looking for a holiday, or a foreigner coming to visit Egypt, this place is one option you should consider. I would come back again shortly which means I am happy about it!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
66 reviews 66 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 19, 2013

The best view you can have in a hotel: open your curtains, and you will be right in front of the pyramids. Fantastic stuff! Friendly staff. Very good rooms, even if I find the beds way too hard each time I go there...which they solve each time by adding a topper on my bed. Phenomenal pool in the garden. The Egyptian / Lebanese restaurant is not bad, but the Indian restaurant is much better!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 5, 2013

We live in Cairo and just came back from a 24 hour break to the Mena House. What a lovely lovely place. Best hotel we have stayed in in Egypt. We usually like to go to the beach but a mini-break in your own city is wonderful too. The staff are very attentive and kind. At check in we had dropped the fact that it was our anniversary and were pleasantly surprised by a complimentary cake delivered to the room.
Only sad thing is that the hotel is so very empty. Come on people, come and visit Egypt again.... and if you are staying in Cairo then no hotel can beat the location and view that Mena House offers.

Room Tip: we stayed in the separate building (more modern rooms then main building) and had a Pyramids view, s...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 5, 2013

We stayed for 1 night on 3/10/2013.

First Impression

I parked my car in the hotel's underground parking space. It was dark, deserted and primitive.
That was not the problem. The problem was that I had luggage, and was told that a golf car would help me out of the garage and take me to the reception. I waited for a car to show up and after 10 mins nothing. So i called the hotel reception from my cell phone. Asked for a golf car. "Right away sir." Another 10 mins passed. No Golf car. So i walked out of the garage and to the reception. It was not a long walk. Around 4 mins. But with Luggage :)

Check in was quick.

A golf car took us from the reception to our room. This time I didn't wait long

The Room

We had the Garden view, which was fine. We live in Egypt now, so we didn't really care for a pyramid view, but if you are visiting Egypt, go ahead and take that pyramid view room. Some rooms have such a fantastic pyramid view which you shouldn't miss. There's also a pool view. The room is clean. The bathroom has everything you need. The TV is outdated but had an OK variety of channels. There's a kettle and some empty cups. No tea or sugar or a spoon. Luckily I had my own tea, and I picked up some sugar bags from the breakfast buffet. A mini fridge was available, but it was empty. i suggest you get your own drinks, water, etc.

The FOOD
Breakfast starts at 3 am (weird) and ends at 10:30 am. The food variety is enough, and the taste is good.
We arrived at 10am for breakfast, and left at 11:30am. They took care not to bother us. Even when we all left the table at once and went to the bathrooms, the waiters didn't lift our plates even when we were away for 15 mins. They waited for us, and asked if we were done.

General notes.

You may call the reception to send you a Golf car near your room if you are feeling lazy to walk to the reception or if you have luggage.

The Golf car is available 80% of the time when you need it, but not so often in the garage.
I saw other people walk out of the garage on their own in the next day.
If while you are walking and happen to see a golf car passing by, with no passengers, you can raise your hand, or call it, and the driver will most likely come to you to take you where you want.


The pool experience was nice. Its a big rectangular pool and it has the same depth all along.
I think it was 1.4 meters deep.

Guests pay 40 EGP per night for parking their car. I had two cars parked in the garage, one of them belonged to my wife. They agreed to waive the parking fees for one of our cars. That was a good move.

All in all, the hotel is good. And the price for what they offer is OK.

Room Tip: Pyramid view if you are new to the country.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 2, 2013

The palace wing is historic and so too are the room furnishings unfortunately. But to open the shutters on your dusty balcony to have the great pyramid swallow up 2/3 of the view compensates for many short comings. The public rooms and halls are exquisite.

Room floor coverings are worn, beds are soft and springing (old but not lumpy), air con is sufficient, bathroom is dated.

The cafe/restaurant serves wonderful meals.

Room Tip: Can't beat the view of the palace rooms, maybe ask for high room
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed October 2, 2013

I would say it's the most beautiful hotel I have visited in Cairo, unique location, we had dinner at the Egyptian restaurant, excellent food! The camel milk ice cream with dates is a delight! Royal interiors, full of history, the view on the pyramids is breathtaking!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mena House Hotel

Address: 6 Pyramids Road, Giza, Egypt
Location: Egypt > Giza Governorate > Giza
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Giza
#2 Spa Hotel in Giza
#2 Romantic Hotel in Giza
#2 Luxury Hotel in Giza
#3 Business Hotel in Giza
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mena House Hotel 5*
Number of rooms: 523
Official Description (provided by the hotel):
The Mena House is one of the most unique hotels in Cairo, with its own rich and colourful history. Surrounded by 40 acres of verdant green gardens, this palatial hotel is located in the shadows of the Great Pyramids of Giza in Cairo. The royal history of the hotel is reflected in luxurious interiors that are embellished with exquisite antiques, handcrafted furniture, original work of arts and magnificent antiques that are rarely found in luxury hotels. Mena House has played host to kings and emperors, Heads of State and celebrities. The Mena House located 700 meters from these wonders of the ancient world offers unmatched views of the pyramids. You can gaze upon the magnificence of the pyramids from your rooms at sunrise and sunset. After dinner at one of the many restaurants, you can return to see them lit up for your private viewing pleasure. An ideal location for meetings in Cairo, the hotel's banquets and conference centre offer venues for weddings, receptions and meetings ranging from 50 to 1000 guests. Recreation options at the hotel include a heated swimming pool, a fully equipped Fitness Centre and Spa. Regarded as one of the leading luxury hotels in Cairo, the hotel combines the magical charm of a bygone era with unrivalled service fit for royalty. Your interlude at the hotel promises to be a journey of discovery, exploring Cairo's ancient treasures and unravelling the many mysteries of Egypt's past. ... more   less 
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Also Known As:
Mena House Oberoi Hotel Giza
Oberoi Hotel Giza
Oberoi Hotel Mena
Oberoi Giza
Mena Oberoi
Mena House Giza
Giza Oberoi
Mena House Hotel Egypt/Giza

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