I was so excited about staying at the Mena on our trip to see the pyramids whilst in Egypt but was sorely dissapointed. I found all the staff very aloof, ignorant and snotty. The room was very nice with a great bathroom and pretty view of the gardens. We ate in one of the resturaunts facing the great pyramid and found the prices extremely high and the actual food was disgraceful !!! the chicken was just pure fat and grissle and the orange juice was off so i left the lot! The actual interiors of the old palace area is beautiful, very atmospheric and historical. Its a great base for the pyramids as it is right on youre doorstep. All in all it wasnt an unpleasant stay but is nothing like what what the reviews say and wouldnt return. We were glad to leave unfortunatly.