I came for a quick vacation with my family, and was overwhelmed by nothing but disappointment:
1- My room had an awful smell, they failed to identified whether it's the toilet's sewers or the AC, hotel was full due to PH, so no chance to exchange
2- AC was barely working, technecian failed to fix it too, at night it was ok as weather was fine with a cool breeze, but during daytime it was a disaster
3- we had an electricity cutoff for +1 hour, when it got back the AC was out for 2 more hours before they were able to turn it only to find out that it's still as lame as it was
4- now food had a really good taste to be honest, but the variety on dinner was very limited: one selection only of each: meat, fish, and chicken plus the regular stuff of veggies, rice, etc -although the hotel wad full as mentioned. The salad bar however was excellent. Deserts were very poor.
5- although the room had 5 wall electricity sockets (plugins), only one of them was working and able to charge my phone.
What added to this miserable experience is the fact that when I told them about all these issues at checkout, all what they could say was : we're very sorry, thank you for letting us know! .. They also offered me a premium -already free- membership card, in case i would be interested to cone back for further bad experiences!
- Also Known As:
- Hilton Pyramids Golf Hotel
- Hilton Pyramids Golf Hotel Giza
- Hilton Pyramids Hotel
- Hilton Pyramids Resort
- Hilton Cairo
- Cairo Hilton
- Hilton Pyramids Golf Resort Egypt/Giza
- Reservation Options:
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