Despite travel warning and safety alert, I chose this hotel to stay in. I arrived in the afternoon and left early next day. Check in and checkout process was smoothly and efficient. They wow me when they told me that I am the Guest of the day and asked for a picture with me. But they make me laugh when they offered me a free drink instead of free upgrade or a free meal or at least free parking. (This would be cheaper for them).
The hotel is cleaner than what I expected for a resort. It might be due to low occupancy. They give me a room on the swimming pool which has a lovely view especially in the morning. however it was far away from the entrance which was not convenient especially when you travel with an infant. Room service was very friendly and helpful.
Hotel location may be away from the airport but it is very close to highway and to the pyramids.
I took my breakfast in the restaurant. Although the restaurant has a speechless view on the gold court, but breakfast was a down point during my stay; Limited choices, cold coffee, careless staff. No one came to offer a coffee or to ask if i need anything.
It depend if you are coming for business, choose to be in the main building to reach the exit faster...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Sir/ madam,
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Thank you for your comments on this website, I want personally thank you very much for your nice words and also I would like to let you know that we were touched when we read such kind of positive comments from your good- self who has been selected among all our valued and respected guests to be our “Guest Of that day”.
It is one of our desired target and strong element that keep the entire team of Hilton Pyramids Golf Resort running forward to achieve/ represent our company promise to our customers ' to ensure they feel cared for, respected and valued'.
Thank you for your constructive comment concerning the food experience which are now supported with a new and vary Food items at our Breakfast and dinner buffets which definitely we will be glad to welcome you back at Hilton Pyramids Golf Resort in the near future to experience with us.
Thank you for staying at Hilton Pyramids Golf Resort.
Quality Control Manager
Hilton Pyramids Golf Resort
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.