We have just checked out of the Mercure Le Sphinx, having stayed 3 nights before carrying on to Luxor. On the whole, a pleasant visit; it's location out of the city centre and close to the Giza pyramids making it a good place to explore the plateau and not too far to visit Memphis as well.
We stayed in a pyramid view room, very spacious with decent furnishings and a balcony revealing views towards the pyramids. However, the view was obstructed somewhat due to the major road junction between the hotel and the pyramids. The noise at all times of the day was incessant, even at 3am, the horns of trucks, minivans, buses pierced through the doors to the balcony; people constantly shouting and engines revving as the lights change from red to green. There is obviously nothing much the hotel can do about this, but it serves to show just how close the city is to this world wonder, and consequently, how much 'awe' is taken away by being able to see it from your window, flanked by a multi-lane junction.
The quality of sleep was greatly reduced because of noise, quite frankly we've never stayed anywhere quite like it. Walking around the grounds of the hotel, I do not expect that any other room does not experience the same level of noise. Whilst the room was very nice, the shower seemed to have a hole in its base, every shower therefore creating a flood edging towards the bedroom and leaving the bath mat saturated.
The pool was pleasant enough, but this is clearly a hotel for people passing through, wanting a quick visit to Giza; and this is apparent in the buffet restaurant, particularly at breakfast which is chaotic. Food was ok, but of a very 'express' nature, the show chef cooking omelettes could easily win the Saturday Kitchen omelette challenge as it left the pan so quickly!
Check-in and check-out were fine, although we had booked on a B&B basis; on check-out the member of staff told us they had us down as Half Board, so we could have eaten in the buffet restaurant each night, instead we had opted for the Italian restaurant which was actually very nice indeed. Staff were very friendly, the lobby area comfortable. However, despite the hotel being fine in most areas, on the whole we have to rate it poorly as the point of a hotel is somewhere to sleep...this was not possible here!
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