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“Well-situated, if inconsistent budget hotel.” 3 of 5 stars
Review of Caroline Crillon Hotel

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Caroline Crillon Hotel
2.5 of 5 Hotel   |   49 Syria Street Mohandessin, Cairo, Egypt   |  
Hotel amenities
Ranked #50 of 131 hotels in Cairo
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Well-situated, if inconsistent budget hotel.”
3 of 5 stars Reviewed April 28, 2013 via mobile

On the fancier end of the budget spectrum, the Crillion's best asset is its location: downtown Giza is at your doorstep, close to excellent shopping, banks, supermarkets and restaurants. Attractions (pyramids, Cairo Museum, Cairo Tower) are a £10-20 LE taxi away, and the area is safe and bustling without being overwhelming. Hotel service and quality, on the other hand, is wildly inconsistent. The larger rooms, sleeping four, are generously spaced (X01 rooms); however, they face the street, and the relentless traffic, so bring the ear plugs. The rooms at the back of the hotel (X04/5) are quieter, but cramped, tending towards being pokey. We had a triple room booked, and were alternated between a four bed suite, and a twin room with a futon; it's worth insisting on the suite if you're sleeping more than two. Rooms are clean and functional, with television, refrigerator, closet safe and turbine-strength aircon. The attached restaurant went untested, due to the volume of superlative cheap-eats within walking distance. Service fluctuates moment to moment; after an all-smiles first few nights at the beginning of our journey, our remaining two nights at the end were beset by room changes, lost room bookings (paid for in advance), and a mystifying level of fastidiousness that delayed our departure with room-checks, forms, and other bureaucracy. Hotel management were abrupt and unhelpful with our lost booking, refusing to accommodate us without confirmation from our tour office (located in Melbourne, Australia) or any kind of hospitable concession, compassion, or understanding. Laundry was a hit or miss experience; frequent reminders of loads and room changes seems to diminish lost items. Avoid the outrageously inflated airport transfer; a simple taxi is sufficient, hailable (without commission) for around £80-£100 LE. Overall, at full steam, you could do much worse, but little hitches along the way make for a frustrating holiday experience.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Any
English first
Brisbane, Queensland, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 27, 2013

I stayed here as the start of my tour with Gecko Adventures, this hotel in itself was an adventure. The room range in different sizing, all are clean but have the 70's feel to them. Room service is good as is the restaurant there. I was there for my birthday and my tour leader arranged a birthday cake for us to have at dinner. If you want to mix it with the locals, then this is a great place to stay to see the real Cairo.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
120 reviews 120 reviews
55 hotel reviews
Reviews in 53 cities Reviews in 53 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 7, 2012

stayed here as part of my tour....only thing that really bothered me was the shower I got burnt because it wold not turn off.....I had to get the house keeping in and even they couldnt stop it they had to turn the water off at the wall and the bathroom was flooded. Is a good location....eating places around, grocery store. Staff are nice. My bed was very comfortable.........breakfast was fantastic also!!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
246 reviews 246 reviews
28 hotel reviews
Reviews in 48 cities Reviews in 48 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed September 30, 2012

Had this hotel at the end of my Intrepid trip and was quite surprised with the service.

Rooms were of a good size and the washroom clean. Typical Egyptian breakfast is served which was fine with free wifi in the lobby. Doorman and front staff spoke good English and were able to arrange private taxi's for me.

There are restaurants shops nearby. There are about 4 banks and a money exchange place within a 5min walk.

McDonalds, Costa Coffee, and Coffeehouse are within a 15min walk.

I felt safe in this area and never felt hassled as hotel is located on Giza side.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 12, 2012

I recently stayed at the Caroline Crillon Hotel. It was located close enough to downtown and shopping areas. The staff was friendly and extremely helpful! As a first time, solo, American female travler, I would highly recommend this hotel. The breakfast was great and so was the restaurant. There was always someone available who spoke English. I would be remissed if I did not mention the bellman whose real name was hard for me to pronounce but allowed me to call him George. He was quick to help with taxis, shopping advice, along with explaining cultural norms. They made me feel comfortable and safe. Internet is only available in the lobby area. Rooms come with air con, hot water, clean sheets, fridge and TV.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2012

Great place to stay! The staff was friendly and always willing to help. English was spoken by all. The rooms were comfortable with a nice television. a safe, and a refrigerator. The location of the hotel is a small distance from downtown (15 minutes taxi) but in a much quieter and upscale neighborhood. It's a nice break from the hectic bazaar on the east side. Highly recommended!

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valrico, Florida
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 11, 2012

This hotel had a clean comfortable bed & a nice hot shower which after 3 days of camping was much appreciated ! The staff was friendly and accomodating. Breakfast also was good. I would stay here again.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Caroline Crillon Hotel

Address: 49 Syria Street Mohandessin, Cairo, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #50 of 131 hotels in Cairo
Hotel Class:2.5 star — Caroline Crillon Hotel 2.5*
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