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“Good stay for a short trip.” 4 of 5 stars
Review of Fairmont Towers Heliopolis

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Fairmont Towers Heliopolis
5.0 of 5 Hotel   |   El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt   |  
Hotel amenities
Ranked #12 of 130 Hotels in Cairo
4.5 of 5 stars 424 Reviews
dubai
Top Contributor
121 reviews 121 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
45 helpful votes 45 helpful votes
“Good stay for a short trip.”
4 of 5 stars Reviewed August 12, 2014

Stayed here for 3 nights for a business trip. Just a 10 minute ride from the airport. Rooms were good. Lot of options for dining within the hotel with upto 12 restaurants. Nice little gym as well to get in a good workout with also a number of pools. I wasn't too satisfied with the breakfast, which would have been rubbish otherwise if not for the pancakes, waffles and the egg station. Avoid the orange juice it tastes horrible! Otherwise a nice stay.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 4 weeks ago
Thank you so much for taking the time to write the above review. We are so glad to know that you had a pleasant stay and that you liked our services and amenities. We look forward to welcome you back very soon at Fairmont Heliopolis & Towers. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
The Fairmont Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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424 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Hamar, Norway
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 7, 2014

I was invited to a wedding and stayed at this hotell for 4 days including new years eve.The hotel is huge and at the same time its nice with Great atmosphere with lot of resturants .The service is exelent and you feel very safe and good taken care of.Its near the AirPort but no noise to hear .
The wedding halls was nice one take about 400 people the other 1000 and the food We got was good and tasty and so was the food also at the other resturant at the hotel.I will remember this stay with pleasure and joy .

Room Tip: I stayed in the third floor with the view to the main road.
See more room tips
  • Stayed December 2013, traveled solo
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, August 10, 2014
On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above review. We are delighted to know that you enjoyed your stay and that you had a pleasant experience at our hotel. At Fairmont Heliopolis & Towers we always aim to turn our guests’ moments into special memories. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Digital Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

perfect
perfect hotel very clean staff very nice and helpfull food was excellent pool was under renovation room was very nice but the view was not good i attended aedding in the hotel and it was excellent

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, August 10, 2014
Thank you so much for your above review. We are so glad to know that you liked your stay, enjoyed our premises and found it perfect. At Fairmont Heliopolis & Towers we always aim to turn our guests’ moments into special memories. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Digital Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandaria
1 review
5 of 5 stars Reviewed August 5, 2014

best hotel in Cairo .. you should try it and trust you will be extremely pleased
excellent location
truly friendly staff..
shuttle bus every hour to the airport...
restaurants.. gym... pools..
everything is Superb

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, August 10, 2014
On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above review. We are delighted to know that you enjoyed your stay and that you had a pleasant experience at our hotel. We are also so happy to learn that you liked our staff, services and amenities. At Fairmont Heliopolis & Towers we always aim to turn our guests’ moments into special memories. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Digital Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 4, 2014

I have visited the hotel for 2 nights. The hotel is very comfortable with plenty of options for food and beverage, lots of resturants and outlets. The rooms are superior, spacious and the beds are very comfortable. Rooms are quite with very good amenities.
The staff are friendly and quite helpful , when I complained about the lack of variety on breakfast, everybody was there to help and apologize.
Food quality is very good. Great pizza on the pool. I would definitly consider going there again if I have the chance.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, August 10, 2014
Thank you so much for sharing your memorable experience at Fairmont Heliopolis & Towers. We are so glad to learn that you’ve liked our services, amenities and staff. We are also so happy to know that you’ve enjoyed dinning at Pizza Bar. At Fairmont Heliopolis & Towers we always aim to turn our guests’ moments into special memories. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Digital Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 3, 2014

Staff at the reception were really irritable and unfriendly (borderline rude), they were more interested in performing a speedy transaction rather than taking the time to address me as a person,
Check-in and Check-out are very important aspects when it comes to a memorable experience, and both were very poor experiences that left a bad taste in my mouth, I would think twice before recommending this hotel to anyone

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
محافظة القاهرة, مصر
1 review
5 of 5 stars Reviewed July 26, 2014

Very nice hotel with very big space in room comfortable bed but need to get more comfortable pillows
Because using one pillow is not enough and using two pillows makes ur head is too high
Staff are very friendly

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, August 10, 2014
Thank you very much for your above review. We are so glad to know that you had a pleasant stay. Regarding your concern about the pillows, kindly note that it has been taken into consideration by our hotel management. We very much appreciate your feedback and we look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Digital Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Towers Heliopolis

Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#5 Business Hotel in Cairo
#10 Luxury Hotel in Cairo
#12 Romantic Hotel in Cairo
#12 Family Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Towers Heliopolis 5*
Number of rooms: 247
Official Description (provided by the hotel):
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 
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Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont

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