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“helpful staff” 5 of 5 stars
Review of Fairmont Towers Heliopolis

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Fairmont Towers Heliopolis
5.0 of 5 Hotel   |   El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt   |  
Hotel amenities
Ranked #16 of 131 hotels in Cairo
Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
“helpful staff”
5 of 5 stars Reviewed October 21, 2013

Thanks a lot for Ms. Eman (In room dining for Fairmont Towers) for her (ALWAYS) great help , guide and careness about the cleanleness of food served and the health of the guest .

She knows well how to make the guest choose and like the meal ...

Rania

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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370 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Cairo, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2013

best hotel in Egypt , you cannot compare any other hotel in Egypt with Fairmont!!, luxury, specious rooms, very nice view for rooms, food amazing, many restaurants, wonderful service, many swimming pools...greetings to all very selective staff who make Fairmont No.1 in Egypt with no competition at all, special greeting to Mr. Khaled Elwan the talented sales man.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 8, 2013

Lovely large room, great bathroom. Only stayed 1 night prior to flying out but would return. There are a number of restaurants, all looked appealing. We ate in the Indian one and the food was very good.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cairo, Egypt
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 29, 2013

I stayed for two nights to attend a wedding and it was a lovely experience. The ballroom was beautiful, the wedding banquet was fantastic. The rooms are very well furnished with beautiful bathrooms. The furnishings are very modern and sophisticated.

The hotel itself is also lovely. I would totally recommend it.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, October 1, 2013
On behalf of Fairmont Heliopolis & Towers, I would like to thank you very much for your above review. We are so happy to learn that you’ve have enjoyed your stay and liked our rooms and banquet facilities. We look forward to welcome you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Sincerely,
Yara Atlam
Manager, Internet Marketing
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 25, 2013

this hotel is amazing , i spent two nights in my honeymoon and it was fantastic , I was really amazed , the service is very good , professional staff and the variety of the food and the good taste of it was beyond the excellence . really iI adore this hotel

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, October 1, 2013
Thank you very much for your above kind review. We are delighted to know that you’ve enjoyed your stay and that you liked our quality of service, staff and variety of restaurants. We are also so happy to know that you’ve found the food tasty. On behalf of Fairmont Heliopolis & Towers, I look forward to welcome you back very soon.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Sincerely,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 22, 2013

this hotel can rank 3rd place easily in cairo after four-seasons and kempinski
nice rooms
very good food (except breakfast , wasn't impressive)
new facility
only bad thing about this hotel is that its far off the city center , yet its in a very good location near the airport as well as heliopolis area

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Alexandria, Al Iskandariyah, Egypt
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 18, 2013

I've been there for Easter party , stayed for 2 nights with my family. The over all atmosphere of the hotel , and the quality of service makes it a memorable experience.
The Pool is medium size , but it's also possible to use the larger one in the twin hotel " Fairmont Heliopolis" , - they are 2 connected hotels actually-. the open breakfast buffet offers nice quality , with lots of choices.
Definitely , this hotel is recommended for a stay in Cairo, and it's proximity to many facilities is wonderful

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Towers Heliopolis

Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#9 Business Hotel in Cairo
#12 Romantic Hotel in Cairo
#14 Luxury Hotel in Cairo
#17 Family Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Towers Heliopolis 5*
Official Description (provided by the hotel):
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 
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Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont

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