Our family of 5 stayed here for 4 nights and we found this property to be the best choice in all of Cairo for families or those who want more than just a hotel room at a hotel room price.
The lobby is very attractive, modern and clean. The Royal Suite we booked consisted of 2 bedrooms, a huge living room/dining room, a full kitchen, an office that also has a bed (3rd bedroom), 3 bathrooms (2 with bathtub and shower), and a massive balcony overlooking the city.
The rooms were slightly dated, but not to the point where it was in need of repair. The beds were comfortable, the lighting was more than adequate, there were 2 TV's with remotes, and our rate included breakfast. If you book a Royal Suite, it appears there only 4 units per floor, so you are guaranteed a Nile View from a number of windows or from the balcony.
We requested a high floor in advance, so traffic noise from the busy streets below was not a problem. The breakfast was a fairly extensive buffet that was mostly pretty good with choices to please virtually all palates. The bonus breakfast feature was cooked to order omelettes or eggs at no addiutional charge. Fresh squeezed juice and tea or coffee was included as well.
When we arrived at Cairo Airport we discovered that many taxi driversare not familiar with this particular hotel, and that part of the confusion lies with the fact that most visitors opt for the 2 OTHER Hiltons. The best way to help taxi drivers find our hotel was to tell them we were going to the Conrad (right next door) which has a prominently marked tower. One other note- though the hotel address is on the main Nile- hugging avenue of El Courniche Nile, the hotel entrance is actually BEHIND that street on the next street.
We found the location of the Hotel to be excellent, especially in light of the fact that most Cairo attractions are scattered all over Cairo, and a taxi ride is virtually required to go anywhere in Cairo.
We recommend going outside the hotel to hail your own Taxi as the negotiated cost of the ride will easily be HALF of what the hotel will quote or more.
Another interesting fact was that this property actually has 2 hotel/apartment towers- one of which that is completely closed off and empty. When we inquired as to why, no one seemed to know the answer.
Our tower seemed to be fairly well occupied, but we surmised it was mostly by long term residents, not short-term hotel guest such as ourselves. The staff was pretty friendly (but somewhat in that phony smile kind of way) and moderately helpful with our requests. The staff in the restaurant was excellent and very accomodating, even going so far as to prepare a goody bag on our day of departure. Nice touch.
We did have one disconcerting incident during our stay when we discovered our Hotel room ajar after returning from breakfast, and then ajar again while we were in the room a few minutes later. We did go out into the hall and found 2 hotel employees waiting there and asking us if we wanted our room cleaned. Assuming they opened the door, why did they not close it earlier, and why did they not knock before entering the 2nd time?
Additionally disturbing, the hotel employees are supposed to enter ONLY thru a secondary sevice entrance which we kept locked from the inside, specifically so no one could enter. Despite this incident, we would recommend a stay in this apartment hotel pretty strongly.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine