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“Very Convenient” 5 of 5 stars
Review of Le Meridien Cairo Airport

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Le Meridien Cairo Airport
4.5 of 5 Hotel   |   Cairo International Airport, Terminal 3, Cairo, Egypt   |  
Hotel amenities
Ranked #11 of 130 Hotels in Cairo
Scotland
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 23 cities Reviews in 23 cities
50 helpful votes 50 helpful votes
“Very Convenient”
5 of 5 stars Reviewed March 1, 2014

The hotel opened in December so everything was sparkling and working. Being linked by a bridge from Terminal 3 made access really easy to the hotel. Staff very genuinely friendly and anxious to please. Check-in was a little slow and check-out also I would like to be in a rush to catch a plane. Bedroom a double very spacious and a well appointed bathroom. No information in the bedrooms regarding facilities and TV Guest Info was not working. Bar food at lunch was excellent, a great choice and all freshly cooked. Dinner in the main restaurant was very good although for me Salmon slightly over cooked. Super choice of buffet at breakfast. I stayed for 3 nights as a stopover and returned for 1 night on my return a gap of 3 weeks and the batman remembered what I drank!

  • Stayed February 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris N, General Manager at Le Meridien Cairo Airport, responded to this review, March 3, 2014
This was great and valuable feedback, thank you. Whilst overall you clearly enjoyed your stay, the points mentioned will definitely be shared with my team as we are constantly looking for ways to improve, particularly at this early stage of operation. I hope we will have the opportunity to welcome you back in the future.
Best regards , Chris Newman - General Manager”
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84 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Johannesburg
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 15, 2014

This new hotel is massive and, due to the current situation, very quiet. Staff attentive and very concerned that your experience will be a good one. Life is not easy in the Cairo hospitality industry right now. Catering and business facilities very good and well run. The gym is exceptional.

Room Tip: I would imagine, due to size, that a large conference could be a challenge to an individual guest. A...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris N, General Manager at Le Meridien Cairo Airport, responded to this review, February 16, 2014
Dear Mr Graham – Thank you for posting your comments regarding your recent stay at Le Meridien Cairo Airport. I am delighted you enjoyed your stay and your positive feedback and kind words were very much appreciated. I am also delighted you appreciated the Gym as we are working on a second stage to make the fitness and lifestyle element event more prominent in the hotel. Wishing you safe onward travels.
Best Regards – Chris Newman General Manager”
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D
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed January 9, 2014

Recently opened deluxe hotel with all amenities. Prime walk-in location to Cairo airport's terminal 3. We felt sympathetic with their attentive staff still trembling on their training. We discourage the attitude of their management. The "I am sorry"-Director Rooms pretends a lack of awareness: She had us checked in to the rambling party zone of a huge wedding event going. We find it inconvenient to change rooms after 10 pm. Seven hours was not enough to make up our rooms the other day. The Diretor declines our offer to go through her processes in order to eliminate the glitches. A EUR 35 discount has amused us. We insist thet we meet LeM standards when we book with LeM. We will return to the Conrad.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood E, General Manager at Le Meridien Cairo Airport, responded to this review, January 12, 2014
Dear Michael S – Thank you for taking the time and effort to share your experience at the new Le Meridien Cairo Airport. I am sorry your expectations were not met on this first visit following the poor room assignment. Clearly not a positive start to your stay. It is most important that I receive all feedback, both positive and negative when starting out a new property. I would welcome further comments from you directly at chris.newman@starwoodhotels.com . I hope very much to have the opportunity to hear from you. Kind regards – Chris Newman (General Manager)
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Los Angeles, California
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 31, 2013

We stayed here because we had an early morning flight out to Luxor. We were welcomed with open arms. Violetta the manager was extremely kind and also printed out our boarding passes. Brand new hotel, beautiful rooms, and no noise from the airplanes!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood E, General Manager at Le Meridien Cairo Airport, responded to this review, January 12, 2014
Dear Jim M – Thank you for sharing your positive experience at Le Meridien Cairo Airport. I hope you enjoyed Egypt and safe onward travels. Regards Chris Newman (General Manager)
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roma
Top Contributor
123 reviews 123 reviews
18 hotel reviews
Reviews in 47 cities Reviews in 47 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed December 29, 2013 via mobile

Meridien Cairo Airport
I had a Great experience at this hotel, tough only for one day.
First of all it's new and the staff is Very nice. Thks to all of Them and in particular to Violetta Nikopolidou that assisted us in every possible way and gave us a great example of the well known hospitality of the Meridien and, in general of the Starwood hotels.
The breakfast is excellent: one of the best i ever had in my traveller's life. And the staff at the breakfast area Was ready to provide us with all the delicatessen They prepare: lebanese, international and egyptian specialities.
All Was fresh, excellent and well prepared! And all the staff is very careful to make your breakfast a great experience.
The room Was fantastic and They also upgraded us without charging anything. This Meridien is really Perfect!
I really Want to thank Them for the courtesy, the professionality and the customer oriented attitude. When we left Violetta brought us to the airport and also called the hotel we were heading in Marsa Alam.
In fact we hadn't booked any pick up in Marsa Alam and she helped us in arranging it. At the same time when the hotel in Marsa Alam communicated that our reservation had been inexplicably deleted, she helped us in getting all the explanation and solving the misunderstanding. It was not her job but she did it just to help the clients (us).
Should i say more? The Meridien hotel gave us a real evidence of great assistence and fair play. I look forward to going back there !
Thks a lot

Stayed December 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood E, General Manager at Le Meridien Cairo Airport, responded to this review, January 12, 2014
Dear Massimiliano L – Thank you for taking the time and effort to share your recent experience at the new Le Meridien Cairo Airport. I am delighted you enjoyed your stay with us and that particularly you found Violetta to be so accommodating. Please be assured that all feedback is shared with the team on a regular basis as both motivation and also areas of improvement. I hope we will indeed see you back in the near future. Kind regards Chris Newman (General Manager)
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Cairo, Egypt
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 26, 2013

Very friendly staff, clean rooms, very adequate breakfast with high quality food, the staff of the main breakfast restaurant were very kind and very hospitable.

very good WiFi internet free access,.

in-room dining was average. you need more varities and more attractive tasty dishes

You need to consider arrange car pass for getting in and out of the airport for the hotel.

all in all it is a very highly recommended hotel.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood E, General Manager at Le Meridien Cairo Airport, responded to this review, January 12, 2014
Dear Nara F – Thank you for your sharing your feedback concerning your recent stay at Le Meridien Cairo Airport. I am delighted that overall your stay was an enjoyable one. Your comments on room service have been well noted and shared with the relevant management. We are also currently negotiating with the local authorities with regards to airport access fees for residents moving in and out of the airport area. I hope we will have the opportunity to see you again in the near future. Kind regards Chris Newman (General Manager)
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Additional Information about Le Meridien Cairo Airport

Address: Cairo International Airport, Terminal 3, Cairo, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #11 of 130 Hotels in Cairo
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Le Meridien Cairo Airport 4.5*
Number of rooms: 349
Official Description (provided by the hotel):
Mind Awakens at Le Méridien Cairo Rooms & SuitesLe Méridien Cairo Airport offers 66 club floor rooms with a dedicated club lounge, 264 deluxe rooms, 9 executive studio suites, 9 panoramic deluxe suites and 1 presidential suite.All rooms and suites are fully soundproofed and feature Le Méridien signature bed. The refined and modern design creates a perfect, relaxed experience. A combination of complimentary WIFI and cable... Read More Le Méridien Cairo Airport offers 66 club floor rooms with a dedicated club lounge, 264 deluxe rooms, 9 executive studio suites, 9 panoramic deluxe suites and 1 presidential suite.All rooms and suites are fully soundproofed and feature Le Méridien signature bed. The refined and modern design creates a perfect, relaxed experience. A combination of complimentary WIFI and cable connection coupled with the latest technology makes it easy to conduct business if necessary. ... more   less 
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