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“Good place to stay” 4 of 5 stars
Review of Hotel Longchamps

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Hotel Longchamps
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3.5 of 5 Hotel   |   21 Ismail Muhammad | Zamalek, Cairo 11000, Egypt   |  
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Hotel amenities
Ranked #6 of 138 Hotels in Cairo
Singapore
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good place to stay”
4 of 5 stars Reviewed April 7, 2013

Clean and efficient hotel. Spacious room with toiletries provided. Loved the decor, has a quaint feel to it.

A good English/Egyptian breakfast - choices may seem limited compared to the buffet spreads in hotels, but quality wise we really liked what was available. Only thing is that you can't really hang around the breakfast room for long as it's quite small, the waiters will ask you to leave if you've finished, though they explain it's because there're more guests that will be coming for breakfast soon.

WIFI drops a little if you're in your room, depending on how far away you are from the Wifi source.

Very near to shops/fast food & eating places - which are more 'Western' in nature. As it's in a higher-end district, the shops don't sell very cheap stuff. There's also a money exchange shop and banks nearby to do exchanges if you need - try to use the banks if possible as the rates at the shop are really bad.

Very convenient place to stay if you'll be exploring places around Cairo area.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ling H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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541 reviews from our community

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New York City, New York
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 31, 2013

I've stayed at Hotel Longchamps twice (July 2012 and February 2013) and I would highly recommend it to travelers seeking a quiet, centrally-located place to stay for a week or two. I stayed here as a solo female traveler and felt extremely safe at all hours. It's within walking distance of multiple nice restaurants, shops, banks, cafes, etc. There is no Metro stop nearby, but it's easy to grab a cheap taxi to Downtown or elsewhere in Cairo right outside the front door. If you are skittish about the current security situation in Egypt, then Zamalek is a good place to stay.

Hebba and her team are professional and very customer-service oriented. The hotel is popular place and does book to capacity, so I recommend making reservations in advance. I booked by email and received a prompt reply. The hotel also handled my airport pick-up seamlessly.

Longchamps may be a bit pricier than other similar pension-type hotels in Cairo, but I think the location and excellent customer service are worth it. It is also worth paying the small additional room charge to stay in the "front" part of the hotel where the rooms have been upgraded more recently. I have stayed in three different rooms in the hotel - two were very nice with double beds, a large bathroom (one with a tub, the other with only a shower), and a large desk. The third room (in the older section of the hotel) was fine for a night, but a bit too dark for my liking and the wifi didn't work. Because the older rooms are in need of an upgrade, I have only rated the hotel with 4 stars.

The breakfast is okay, but a bit overrated in my opinion (it's not particularly fresh or "home-cooked" and the coffee is terrible). I didn't eat dinner in the restaurant, but did enjoy having a glass of wine on the leafy terrace after a long day of work.

Room Tip: Stay in the front section! Much nicer and wifi didn't work for me in the older section.
See more room tips
  • Stayed February 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed March 22, 2013

We stayed in the basic room, which had not been updated, but was very clean and had a terrace attached. The internet access was the fastest I got in Egypt, the staff very helpful with drivers for us and the neighborhood is great for wandering around, even in the evening. The breakfast is a nice buffet, and available early, which was helpful when we had to depart at 7 am. Our room was also very quiet, as it faced to the back.

Room Tip: We were in room 5 & 12, which shared a terrace and are basic rooms, not fully updated.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ElaineMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 15, 2013

An efficient (German run!) hotel. Clean and friendly, in the centre of Cairo. And a good price ($79), with a good German/Egyptian breakfast. Free wifi, a nice terrace. It seems to be very popular, particularly with German visitors (no surprise there). We had to lodge in the less glamorous (but perfectly fine) Hotel Horus downstairs on several nights because the Longchamps was full. This still meant that we could use the communal rooms in the Longchamps and have breakfast there. Apparently it is cheaper to book the Horus rooms through the Longchamps ($55). Highly recommended when visiting Cairo. Beware of the traffic jams though.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Murphj10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 4, 2013

My Fiance and i stayed in Longchamps in December 2012 based on great reviews from Trip Adivisor.
Firstly we arrived a day late as my fiance was sick and unable to fly, so Longchamps only charged 50% rate that night, which i thought was nice as they didnt need to.
We also got the airport transfers and had a FABULOUS driver called Ferris. He was a local guy who had lived in Italy and was studying to be a Italian tour guide, but also spoke excellent English. He was super friendly and provided us general information on the drive back to the hotel. We then had him to a full day tour with us of the pyramids and he was great. Didn't go overboard on the history and just gave a good general understanding.

In terms of the hotel, it is certainly not 5 star, but the rooms are very clean and new and the location is fantastic. The area is filled with consulates and is quite leafy. we walked around one afternoon and felt very safe and its away from the hustle and bustle.

We would definitely recommend the hotel, and ask for Ferris as he is great!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jenijohnston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kings Creek, Australia
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed February 28, 2013

After reviewing tripadvisor reports extensively we finally decided on Longchamps - sharing other travellers experience is such a great help;
My husband and I (from Australia) stayed at Longchamps in February 2013.
I found Hebba and all the wonderful Longchamp's staff absolutely fantastic.
We had booked to stay 1 night and then a subsequent 4 nights, however 4 days prior to our planned arrival we received the delightful news that our daughter (currently living in London) was able to join us! In addition to meeting up with us she would require an additional night's accommodation - one email to Longchamps and all was sorted - although longchamps itself was completely booked out they sourced accommodation for the extra night in the same building at another facility and organised an upgrade for our stay to a triple room instead of a double.
The room was comfortably big enough for the 3 of us.
Longchamps was very clean.
The Hotel was close to great restaurants and we felt totally safe walking at all hours.
There is a restaurant on site which is also very helpful.
I read other reviews regarding the ground floor entry - but as this is not a part of Longchamps how can they be responsible for same. Longchamps is located on the 5th and 6th floors of the building. There is a lift going to the fifth floor.
We arrived at Longchamps after a 4 day desert safari so the shower and laundry facilities were our main priority on arrival - both of which Longchamps were able to meet the challenge.
The staff could not have been more helpful!! including assistance with late night tea and free Wi-Fi access. They all went out of their way to ensure we had the best stay possible.
Great close bye (walking distance) restaurants include; Chinese - Le Peking, Pizza - Maison Thomas, Egyptian - Abu el-Sid, Western slant - the Boulevard.
Great pastry, cupcake and sweet places within same walking area. Supermarket & Pharmacy 250m away.
This is truly a great find.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank SVP17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 19, 2013

I had a reservation booked 3 months ahead of time, with a written confirmation, and I provided my credit card number as requested. 3 weeks before arrival, I asked if the price in dollars had been reduced due to the substantial recent depreciation (about 20%) in the Egyptian Pound. I was told that in fact the price had increased because of the cost of paying for imported bread for breakfast! Then I was told that no reservation had been made for me anyway. It wasn't worth arguing with Hebba Bakri, because by that time I had decided that she could not be trusted, and I wouldn't want to risk showing up after a long flight only to find some bait and switch, or unannounced cancellation of my reservation. The hotel gets generally good reviews, but I think that, as most of the other "Terrible" reviews indicate, it is not worth the risk of reserving through a dishonest, shifty person as Hebba Bakri. She is either (1) inept; (2) willing to cancel a reservation if she can raise the price for another traveler; or (3) some kind of nut case. You have been warned.

  • Stayed February 2013, traveled solo
    • 1 of 5 stars
      Service
Helpful?
2 Thank Vito L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Longchamps

Address: 21 Ismail Muhammad | Zamalek, Cairo 11000, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites Airport Transportation
Hotel Style:
#1 Romantic Hotel in Cairo
#10 Best Value Hotel in Cairo
#11 Business Hotel in Cairo
#18 Family Hotel in Cairo
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Hotel Longchamps 3.5*
Number of rooms: 22
Also Known As:
Longchamps Hotel Cairo

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