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“Budget, Comfort & a good breakfast” 3 of 5 stars
Review of Royal Marshal Hotel

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Royal Marshal Hotel
3.0 of 5 Hotel   |   4A El Khalifa El Maamoun Street | Heliopolis, Cairo 11841, Egypt   |  
Hotel amenities
Ranked #117 of 131 hotels in Cairo
Khartoum, Sudan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Budget, Comfort & a good breakfast”
3 of 5 stars Reviewed October 8, 2013

this hotel is located in a quiet area in Heliopolis.
neighborhood is so decent and sort of luxurious people live there.
I stayed 4 nights in room 904, 9th. floor which was great and has a small balcony from which you can view mainly some governmental buildings. definitely not a very cool view but better than other rooms facing shorter buildings.
bathroom is quiet clean with hot water.
there's a fridge, a desk with a chair, a small cupboard and a wardrobe.
2 elevators.

Room Tip: insist on a room that faces the street
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Arabic first
  • English first
  • Any
English first
Cairo, Egypt
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2012

I am an American expat living in Cairo, and I had the need to stay several nights in a hotel while waiting for flat I was renting to be ready. I was very pleased by the cleanliness of my room and bath, and also the balcony. There were only 2 problems - my mobile phone wouldn't work properly, something in the area seemed to be blocking it, so I was forced to use the room's land line to make and receive calls - and dishonest bellhops. This kind of thing is very common in Egypt, from taxi drivers to shop keepers, so I advise US travelers, as a resident of Egypt, to either pay for everything with a credit card or to use exact change. The continental breakfast is very nice and includes pastries, fruit and cheese, cold cereal and the ubiquitous "foul." One traveler complained of being charged 3 LE for an omelet but that's about 60 cents US, so don't cry. For the price and location, this is a great place to stay.

Room Tip: Single rooms are small with no sitting area. If you want more space, take a double room.
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 2, 2011

Stayed here for one week from the 19th until the 26th October, this hotel is based in Heliopolis and only a short walk away from a supermarket and further down some more shops and eateries, it's also just a short distance by taxi to the huge City Stars Mall and complex. As a single female traveler I felt very safe and secure, the housekeeping staff were excellent and rooms were cleaned every day, there was also excellent free wifi and a beautiful comfortable modern and contemporary bathroom, and judging by a few alterations such as safe in the room and a towel rail the modernisation is currently ongoing but is discrete and convenient to you, In Cairo there is always a constant noise, being on the 8th floor this was never a problem and the double glazing makes for a very peaceful sleep. The room itself was modestly furnished but exceptionally clean, continental breakfast which was also included consisted of meats, cheese, bread and fresh eggs, along with tea/coffee/orange juice. Not having ate at the hotel at any other mealtime, I can't really make any further comment about the catering. All in all this hotel was excellent value for money, offering a safe, comfortable and easy to access accommodation, I would most definately stay there again, and would also recommend it to friends going to Cairo, thank you Royal Marshal :)

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2011

During the civil unrest my tour group was able to get us set up in this hotel.

Considering everything that was happening the staff were excellent especially Mustafa. He made jokes, kept us entertained as well as giving us his opinion on everything that was happening around us. His service was better than what I get here in Australia and the food was good too which was a bonus. The staff also hung around at night and guarded the hotel and its staff.

The room was nothing special but had everything you would need, it was clean and considering what was happening out in the street, I got a great nights sleep.

  • Stayed January 2011
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 18, 2010

I called to book a room with 2 beds and they told me it is $70 US even though it is just 55 usually. When I arrived they refused to let me check the room before I signed for the room. Once I signed and went to the room and saw the small room, the bad smell, the bad service, the lack of tollite papers and pellow. I called and said It do not like it and they kept sayhing we already charged your credit card. I mean seriously, someone should report this hotel owners to the tourists police.

I went to a 5 star hotel and paid just $30 more.

  • Stayed August 2010, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 2, 2010

I checked-in in this hotel for 1 night this December after a trip to Saqqara, Memphis, and Dashour. Was given a room with a balcony on the 3rd floor facing Al Maamoun and paid 300LE (US55). There was a light foul smell as I entered the room so I opened the door in the balcony to let the air in the room out. At night and in the morning you will hear noises from the street down. At the reception I have asked a bellboy to get me credit for my mobinil and vodafone lines for 25LE each but just handed to me 10LE load each. I never ever bothered to complain this bellboy the next day when I checked-out thinking that he might be in dire need of money but it was just too bad to shortchanged a tourist. The breakfast has no variety and had shelled out 3LE for an egg omelet.

Stayed December 2009, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Royal Marshal Hotel

Address: 4A El Khalifa El Maamoun Street | Heliopolis, Cairo 11841, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #117 of 131 hotels in Cairo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Marshal Hotel 3*
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