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“Outstanding hotel on the Nile!” 5 of 5 stars
Review of Conrad Cairo

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Conrad Cairo
5.0 of 5 Hotel   |   1191 Corniche El Nil, Cairo 11221, Egypt   |  
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Ranked #6 of 130 Hotels in Cairo
4.5 of 5 stars 660 Reviews
Parsippany, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Outstanding hotel on the Nile!”
5 of 5 stars Reviewed February 8, 2014

We spent 2 weeks at the Cairo Conrad. Our stay was extremely enjoyable. The facility was luxurious and clean. All services were functioning. Above all, the courtesy and hospitality of all staff members that we dealt with were outstanding, from reception to concierge, housekeeping, breakfast buffet, airport pickup and drop-off. The Nile view from the balcony was so beautiful. We highly recommend this hotel.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pierre M, General Manager at Conrad Cairo, responded to this review, February 18, 2014
Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and will, for sure, share your praise with our colleagues at the hotel. Waiting for you to visit us again, soon we hope.
Kind regards
Jean Pierre Mainardi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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660 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2014

the stuff is super friendly and helpful. Rules implanted in the hotel is bringing the costumer service level way down. Food is great on the 2nd level, but not the 3rd level. I wouldn't eat there even if it was free. you have to ask many questions to get an answer.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pierre M, General Manager at Conrad Cairo, responded to this review, February 18, 2014
Thank you very much for your comments on Tripadvisor, and we will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We hope to see you again in the future and have the pleasure of serving you.
Kind regards
Jean Pierre Mainardi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington D.C.
Top Contributor
76 reviews 76 reviews
70 hotel reviews
Reviews in 57 cities Reviews in 57 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed January 24, 2014

Just stayed here and really enjoyed my stay--it was my first at this hotel, but I have stayed at the majority of the other 5 Star hotels in Cairo. I am a Hilton Diamond Level member and they immediately rushed me to the club level to check in and eat some snacks, which was terrific. Had a minor communication problem with the front desk via telephone and the Manager, Ahmed Refaat was extremely professional and took care of everything and quickly upgraded my wife and I and made the stay extremely enjoyable. My room was great--very large and extremely clean. My wife and I ordered room service and it was actually the best cheesburger that I have had in Egypt. The lobby is really nice and there is a very popular nightclub in the hotel which was packed. The restaurants in the hotel are also very good, as is the pool area. On the third floor, there is a cafe, where they have shisha and it is right on the Nile and is really nice. The people working there were also very kind and helpful. The hotel is situated slightly north of the Egyptian Museum and Tahrir, so its in a safe area and I like the location, as its also very close to Zamalik and 06 October Bridge if you want to go out to Heliopolis or the airport. The hotel is situated right on the Nile, so the views are also very nice. All is all, I will certainly return and I appreciated Mr. Refaat's professionalism and assistance-thanks!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pierre M, General Manager at Conrad Cairo, responded to this review, January 27, 2014
Thank you so much for the great comments you posted on Tripadvisor, we are very delighted that you have enjoyed your stay with us. We will share your praise with our colleague Mr Ahmed Refaat, as well as with other hotel's team members, and sure this will make him more than happy. We are proud of our colleagues at the Conrad Cairo; they sure present all possible efforts to satisfy our guests and that what makes the difference. We look forward to hosting you again in the near future, please allow us the pleasure of serving you again.
Kind regards
Jean Pierre Mainardi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cairo
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2014

It was my fiancee birthday so i decided to make it at jayda coz Excellent services and so quit atmosphere .
I would like to Express my thanks-fullness to Mr.Ashraf Okasha for his hospitality and sense of turning moments into memories really i will back again coz of you .
Special thanks to Jayda Team especially Wael for his kind smile all times .
I will recommend the hotel to my friends and jayda restaurant .

I want from you to share this comment wiz your staff i mentioned above and deliver my gratitude to them .

Room Tip: If you need quit dinner you have to choose Jayda .
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pierre M, General Manager at Conrad Cairo, responded to this review, January 23, 2014
Thank you so much for the great comments you posted on Tripadvisor, we will share your praise with our colleagues Ashraf & Wael and sure this will make them more than happy. We are proud of our colleagues at the Conrad Cairo; they sure present all possible efforts to satisfy our guests and that what makes the difference. We look forward to welcoming you again and again.
Kind regards
Jean Pierre Mainardi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
D
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 9, 2014

We enjoyed the high standards in this top class hotel. Attentive staff provided personal service in this mostly empty hotel. Food was great food. Spacious room with a view. All amenities. An oasis in this buzzling city.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pierre M, General Manager at Conrad Cairo, responded to this review, March 5, 2014
Thank you very much for the nice comments you posted on Tripadvisor, we are very delighted that you have enjoyed your stay with us and hope to have the pleasure of serving you again in the future.
Kind regards
Jean Pierre Mainardi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2014

Coming from the United States, I have stayed at the Conrad a minimum of 6 different times. The hotel and staff are superb! The Steakhouse has the finest steaks I have ever had in Egypt. The rooms are clean and beautifully appointed, with great views of the Nile. The Housekeeping Staff go above and beyond to make your stay memorable. I spent my wedding night there over 2 years ago, and when we arrived back to our room, the Housekeeping Staff had the place all decorated, rose petals on the bed, a fruit basket, and a tub full of roses too. We are travelling back to Egypt in April 2014, and I know we will be welcomed back with open arms at the Conrad. It's amazing how they always remember us, and when we walk in they say "Hello and Welcome Back, Maureen and Adel." Now that is first class service. One very important thing to also mention is, I always feel safe there, even during the first Revolution, security is of top priority to the Conrad. Thanks for the memories, see you all soon!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pierre M, General Manager at Conrad Cairo, responded to this review, March 5, 2014
Thank you so much for the great comments you posted on Tripadvisor, we will share your praise with our colleagues and sure this will make them more than happy. We are proud of our colleagues at the Conrad Cairo; they sure present all possible efforts to satisfy our guests and that what makes the difference. We look forward to hosting you again in April.
Kind regards
Jean Pierre Mainardi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sharm El Sheikh, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013

My visit were for business, and it was just speedy and painless, the staff is a real credit for the hotel, well trained, very polit and professional. My room was just perfect one, very clean and neat, the gym was very good actually, not too much space but empty enough in the morning, Breakfast went nice, as well as the Thai and OAK restaurants. I will Come Back

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pierre M, General Manager at Conrad Cairo, responded to this review, March 5, 2014
Thank you very much for the nice comments you posted on Tripadvisor, we are very delighted that you have enjoyed your stay with us and hope to have the pleasure of serving you again in the future.
Kind regards
Jean Pierre Mainardi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Cairo

Address: 1191 Corniche El Nil, Cairo 11221, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Cairo
#4 Luxury Hotel in Cairo
#5 Family Hotel in Cairo
#6 Business Hotel in Cairo
#8 Romantic Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Conrad Cairo 5*
Number of rooms: 614
Official Description (provided by the hotel):
Set on the magnificent River Nile,Conrad Cairo hotel is a stunning landmark in the heart of bustling downtown.The hotel offers smart luxury in all rooms and suites with private baclconies overlooking the Nile, multiple dining and entertainment options and easy access to Cairo city centre. The hotel also features an around-the-clock casino, beauty salon, boutiques and a 24-hour health club with heated outdoor swimming pool. Conrad Cairo is honoured as Egypt's Leading Business Hotel for a fourth time at the 2013 World Travel Awards, The hotel boasts multiple venues, including one of the city's largest ballrooms. Conrad Cairo received the 2013 TripAdvisor Certificate of Excellence Award.Reserve your stay to ensure one-of-a-kind experience in Egypt's exciting capital. ... more   less 
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Also Known As:
Conrad Cairo Hotel Cairo
Cairo Conrad

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