The hotel staffs are very nice and well trained. They know what customer oriented mind is. I stayed here for 3 nights, and they exceeded my expectations in every aspect.
The executive lounge in 22nd floor is great. If you can, get a room at executive level. it will pay for itself. After 6pm, they serve some finger food. It so nice that we keep staying untul 8PM. Again, great value and service.
The breakfast was nice. the staffs were very helpful and friendly. The choice of foods is plenty. I loved their fresh pita bread made right on site.
We stayed with 2 youngs kids, and they did put an extra bed in our 2 double room. the room was spacious even with an extra bed. the bedding was very comfy. House keeping day and night was great. View of Nile river is unforgetable. the house keeping crews alwyas asked me whether I need anything else.
Bathroom is large and modern. The water pressure in a separate shower is great. I alwyas had a great shower every morning. All bathroom amenities are well stocked (far more than enough). Again, great service.
This is one of few hotels I never found any negative points. All are great and this hotel is highly recommended if you plan to visit Cairo. The staffs will do all they can do to help.