We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I would stay there again” 5 of 5 stars
Review of Le Meridien Heliopolis

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Le Meridien Heliopolis to your Saves list
Le Meridien Heliopolis
5.0 of 5 Hotel   |   51, Al Orouba Street | Heliopolis, Cairo 11341, Egypt   |  
Hotel amenities
Ranked #26 of 130 Hotels in Cairo
3.5 of 5 stars 280 Reviews
New Jersey
Reviewer
3 reviews 3 reviews
“I would stay there again”
5 of 5 stars Reviewed January 4, 2012

My wife and I stayed there last year (2011) on our way to and from Saudi Arabia via Egypt. I can say I am willing to stay there again, but since I have a residence in Cairo, I doubt I will be staying there very often. The first positive experience started at Cairo Airport where I found someone waiting for us as soon as we departed the plane. He took our passports and cleared the immigration work, helped us get the luggage and clear the Customs. This service, I was told, is offered to foreign visitors only and since we are dual citizens, we benefited from this service. A shuttle was waiting for us to take us back to the hotel with 2 bottles of cold water. At the hotel, the staff was friendly and got us to the room in no time. Although it expected in Egypt that you tip hotel workers, they were still smiling when I told them I have not exchanged money or had change yet. The room was nice and I agree, some things could be updated but overall, it was nice. We had breakfast there, which was nice with a lot to choose from. It had the typical Egyptian beans (Foul Medammes) with my favorite lemon juice and cumin, eggs, sausages, cheeses, fruits, juices, etc. Breakfast was included with the room. There is free Wi-Fi in the lobby, but not in the room. I think the room had wired Internet service for a fee. There are souvenir stores in the hotel, a currency-exchange and an ATM.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this review, February 14, 2012
Dear Valued Guests,
Thank you for your kind review of Le Méridien Heliopolis, very much appreciated and for the positive detailed description of our airport meet & assist service. We are delighted that you have enjoyed your Breakfast experience and hope that, although you have a residence in Cairo, you will still frequent our Food & Beverage outlets; may I recommend Rachawadee our Thai restaurant and during the Summer season the Palmeraie open air restaurant around the pool offering delicious barbequed specialties, with live entertainment. We thank you once again for your support and look forward to the pleasure of welcoming you in the near future. Kind regards, The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

280 reviews from our community

Traveler rating
    83
    101
    49
    28
    19
See reviews for
36
52
43
100
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
91 reviews 91 reviews
42 hotel reviews
Reviews in 40 cities Reviews in 40 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 23, 2011

I was scheduled to stay in the Ramses Hilton but, because of the trouble and traffic disruption in Tahir Square, moved out of the city centre to Le Meridien in Heliopolis. It was excellent in every respect with the only niggle being that the traffic noise was disturbing if, like me, one was in a room facing the road to the airport

Room Tip: Lower numbers on each floor ar away from the main road.
See more room tips
  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this review, February 14, 2012
Dear Valued Guest,
We were lucky to have you with us this last December and thank you for selecting Le Méridien Heliopolis when shifting from the city center to the quiet district of Heliopolis. We are delighted to read your review and thank you for reflecting your positive experience with those charming and inspiring words "Excellence in every respect". We regret, however, the disturbing traffic noise and assure you that one of our top priorities, is to install soundproof window glasses, thus securing thermal and noise insulation. We will always welcome the opportunity to be of service to you again and again. Kind regards, The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 9, 2011 via mobile

We just came back from the Meridien Heliopolis hotel after attending a wedding last night. We were very impressed about the courtesy of all staff, the cleanliness, the food quality and the location venue. The wedding banquet was wonderful and our stay overnight was a great experience. Dr. Ahmed and Dr. Kadreya AbouSayed

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this review, February 21, 2012
Dear Dr Ahmed and Dr Kadreya AbouSayed,
Delighted to read your feedback, expressing how impressed you were with the Banquet arrangements while attending a wedding reception at Le Méridien Heliopolis. With great pride, I have shared your inspiring and motivating words with the Banquet Team and complimented them for a work well done. We all hope that this event is the first of many other occasions that will bring you back to Le Méridien Heliopolis. We will always welcome the opportunity to be of service to you and look forward to the pleasure of welcoming you again soon. Kind regards, The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 18, 2011

Renovation is needed besides this the hotel location is good for the business traveller. It is located close to the airport.

  • Stayed November 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this review, November 30, 2011
Dear Guest,
Thank you for taking the time to post your comment. Indeed one of the main advantages of Le Meridien Heliopolis is its vicinity to the Airport. As to the Hotel’s renovation it is now due on the 1st of June 2012. Kind regards. The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Top Contributor
57 reviews 57 reviews
36 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed October 2, 2011 via mobile

Hotel is fine for a clean bed in Cairo near the airport but upon checkout the concierge suggested we use a hotel limo for a transfer to our next location. Because it was only 10 bucks more we agreed only to be greeted 5 minutes later by a guy in an Avis rental car. It really is funny looking back on it now but at the time we thought it was pretty pathetic. Driver brought us to location and had no change on him at all so I had to give him the smallest bill I had and requested he leave change with concierge. I was a bit skeptical but trusted this driver as he represents the hotel and this hotel represents Le Meridien as a whole. When I received the change in an envelope from the concierge 15 min later in my room, I found that the driver shorted me on the change and after asking the concierge several times if this was accurate he apologized and it was then he and I both knew I had been ripped off. Le Meridien blamed the concierge when I asked but after several emails agreed to send me change next time I was in Cairo...again fairly laughable now as I'm not sure when that will be. I told them to give the money to the driver and to tell him what this action resulted in regarding trust of certified drivers for the Le Meridian hotel group.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Egypt
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 27, 2011

very lovely hotel in a perfect location.near to everything in Cairo.I used to stay at this hotel almost every time i go to Cairo.
the staff is friendly and the breakfast is perfect.
Facing sometimes a problem in air conditioning but the staff working hard to solve it.
If you plan for a visit to Cairo,this hotel is perfect but do not excepted anything rather than sleep and eat.Entertainment in general is weak

Room Tip: try taking a room away from the pool
See more room tips
  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this review, November 30, 2011
Dear Guest, First let me thank you for your loyalty to Le Meridien Heliopolis and for letting us know how much you are appreciating our staff friendliness as well as describing the breakfast as being Perfect.
We agree that our entertainment program is relatively limited. Actually, this is not considered as number one priority for our clientele, mainly businessmen. However, during the Summer season, you may enjoy our open air restaurant around the pool with live entertainment, in addition to the year-round discotheque animation and the Lobby lounge musical band. We look forward to the pleasure of welcoming you again soon. The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Top Contributor
91 reviews 91 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed September 24, 2011

Good hotel which needs some refurbishing. It is located in a residential and governmental offices area (i.e. not close to the top tourist attractions). Very attentive personnel. Complimentary free internet connection in every room. Rooms overlooking the pool can be a bit noisy if there is a celebration / concert going on there.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this review, September 28, 2011
Dear Guest,
Thank you for selecting Le Méridien Heliopolis while recently visiting Cairo and for appreciating our Hotel as well as attentive personnel. The Hotel renovation is scheduled for early 2012 and among other priorities, soundproof window glasses will be installed, thus securing thermal and noise insulation. We look forward to the pleasure of welcoming you back, soon. The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Le Meridien Heliopolis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Le Meridien Heliopolis

Address: 51, Al Orouba Street | Heliopolis, Cairo 11341, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Cairo
#19 Business Hotel in Cairo
#20 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Le Meridien Heliopolis 5*
Number of rooms: 283
Official Description (provided by the hotel):
Occupying the most exclusive site in the heart of Heliopolis lays this 283 rooms and suites elegantly designed hotel, Le Meridien Heliopolis offers a vast spectrum of limitless services, guaranteeing comfort designed with space and charm. The restaurants & bars range from formal to casual offering a unique assortment of dining experiences with an unparallel variety of International cuisine from the five continents. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelTravel.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Le Meridien Heliopolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Le Meridien Heliopolis Hotel Cairo
Le Meridien Hotel Cairo
Le Meridien Cairo
Cairo Le Meridien

Owners: What's your side of the story?

If you own or manage Le Meridien Heliopolis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.