Staff and room (eventually allocated) were plus points - lousy internet access and having to request a decent room the negatives.
First room seen was in old building and had obviously been used by a succession of heavy smokers - just not acceptable. Was then offered the choice of a further two rooms - one of which was inadequate for a 2 star. The staff seemed to understand my view and I was eventually put into a room in the new building, which was very pleasant and fitted the descriptions given. Why they thought of offering something clearly inadequate is another question - and one which their management should address (the reception and all other staff who I talked to were without exception very friendy and professional).
The other services in the hotel are all very good (even if in case of the gym, they are a bit worn, still the equipment was clean and functioned).
I would go back - prepared.
Internet should really be looked at - it may be free, but in my room at least was about one bit a second.
- Official Description (provided by the hotel):
- The Sonesta Cairo's 409 spacious guest rooms and suites offer a variety of luxurious amenities. A room on the executive floors offer exclusive lounges and 24-hour concierge service. The poolside bar and full-service spa with a Turkish steam bath are heavens for relaxation. After the pampering, the hotel offers several options at its gourmet restaurants serving Italian, Lebanese, Japanese, or French cuisine. One of the best Cairo hotels, the Sonesta is ideal for both business and leisure travellers. ... more less
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- Also Known As:
- Sonesta Hotel, Tower And Casino Cairo
- Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
- Sonesta Cairo Hotel
- Sonesta Hotel Cairo
- Cairo Sonesta