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“Great hotel for bussiness” 5 of 5 stars
Review of Concorde El Salam Hotel

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Concorde El Salam Hotel
5.0 of 5 Hotel   |   65 Abd El Hamid Badawi st, Heliopolis, Cairo 5614, Egypt   |  
Hotel amenities
Ranked #30 of 130 Hotels in Cairo
Itala, Italy
1 review
“Great hotel for bussiness”
5 of 5 stars Reviewed April 21, 2013

I have been in the hotel for more than 2 times & i was in a non smoking room in the second floor it was comfortable I wanna to thank mrs. Lobna from guest relation because she made my stay very enjoyable really she was the best person i've met in Egypt , i'll go there June 2013 , grazie mille

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sakina A, Guest Relations Manager at Concorde El Salam Hotel, responded to this review, April 23, 2013
Dear Valued guest,

Warm Greetings from Concorde El Salam Hotel Cairo.
Thank you very much for your visit and for taking time to share your experience with the readers of Tripadvisor.

We are delighted to know that your stay was enjoyable and that you were pleased with the level of service offered by our staff.

Thank you for sharing your experience in regards to your stay at Concorde El Salam Hotel Cairo.

Sincerely
Sakina AKKA
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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321 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
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English first
nairobi
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2013

A very good hotel with serene atmosphere. The staff are helpful and let you unwind without interfering, which suites my work as I have to work late night at times. Variety of foods to chose from. Highly recommended.

Room Tip: Higher corner rooms
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sakina A, Guest Relations Manager at Concorde El Salam Hotel, responded to this review, April 23, 2013
Dear Valued guest,

Warm Greetings from Concorde El Salam Hotel Cairo.
Thank you very much for your visit and for taking time to share your experience with the readers of Tripadvisor.

On behalf of all colleagues at Concorde El Salam Hotel Cairo, we are grateful for the above kind words. It is delightful to know that you enjoyed your stay with us. We are also so glad you liked the hotel restaurants & variety of foods .

Sincerely
Sakina AKKA
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
1 review
5 of 5 stars Reviewed April 11, 2013

We spent one week here last month. Served by very friendly and helpful reception's staff.
Our rooms were small but fine. It was surreal sitting in the restaurant at breakfast time in front of pool. The breakfast was delicious, a full English breakfast
we shall be recommending this lovely place. And will certainly be back for another stay next year.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sakina A, Guest Relations Manager at Concorde El Salam Hotel, responded to this review, April 23, 2013
Dear Valued guest,

Warm Greetings from Concorde El Salam Hotel Cairo.
Thank you very much for your visit and for taking time to share your experience with the readers of Tripadvisor
Welcoming you is always a pleasure to us.. Hopefully we will keep being up to your expectations.
So, on behalf of our entire staff here we would like to thank you and we hope to see you again whenever your travels bring you back to Egypt.
Thank you again for your comments and looking forward to welcome you again whenever you are in the area.

Sincerely

Sakina AKKA
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2013

Had my wedding there and liked their ballrooms a lot, then stayed for one night, found the hotel to be very nice, staff are so friendly, pool is nice, food quality is very good, it also has lots of restaurants and cafes, will go there again.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sakina A, Guest Relations Manager at Concorde El Salam Hotel, responded to this review, April 23, 2013
Dear Valued guest,

Warm Greetings from Concorde El Salam Hotel Cairo.
Thank you very much for your visit and for taking time to share your experience with the readers of Tripadvisor
We are delighted to know that your wedding celebration was enjoyable and that you were pleased with the level of service offered by our staff.

Looking forward to welcoming you again soon with us.

With best Wishes

Mustapha Donia
Conference and Banquet Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 8, 2013

Stayed here for 3 nights before Nile cruise. Good points - great staff , quite personal not a massive hotel. Consider upgrade to executive room - you get free wifi, free soft drinks all day plus free fruit and snacks , free alcoholic drinks for 2 hrs each evening. Free transfers to/from airports.
Things to watch for - time to get to Giza / Egyptian museum is quite long due to having to cross Cairo. About 40-50 minutes.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sakina A, Guest Relations Manager at Concorde El Salam Hotel, responded to this review, April 23, 2013
Dear Valued guest,
Warm Greetings from Concorde El Salam Hotel Cairo.
Thank you very much for your visit and for taking time to share your experience with the readers of Tripadvisor
We are delighted to learn that your stay was enjoyable and that you were pleased with our accommodation. We are proud of providing the best quality and service we promise.
So, on behalf of our entire staff here we would like to thank you and we hope to see you again whenever your travels bring you back to Egypt.

Sincerely
Sakina AKKA
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2013

We communicated the exact details of our flight from Luxor (April 2, Egypt Air Flight 362, Takeoff: 6:40 pm, Landing: 7:50 pm) in order to be picked up at the airport. The hotel responded "Glad to confirm your transportation arriving with MS 362 at 18:40, our representative will be waiting after passport control & holding a sign under your name". They confused the departure and arrival time, and there is no passport control on arrival on internal flights! On our arrival there was no one expecting us, there is no chance we could have missed the person as there was no one, not even touts at the domestic arrival section of the airport.

We had to arrange a taxi ourselves. On arrival, I asked to speak to the manager, who apologized profusely, offered to pay for the taxi and upgrade us to a "suite". We were put in a room that was rather big, but certainly cannot qualify as a suite since it had only one room. Later, the manager explained to us that the reason for the pick-up glitch was that our plane had arrived earlier, and the driver had shown up at precisely 19:50. However it was exactly 20:01 when we entered the public area of the airport.

The restaurant was fine, I complained about a soup that was tasteless and it was spontaneously taken off my bill, and the rest of the food was very tasty. We were less delighted to see that one waiter had very dirty fingernails, and another spent several minutes idly scratching the inside of his ear and looking at the stuff coming out.

The location close to the airport in a nice park is very convenient.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sakina A, Guest Relations Manager at Concorde El Salam Hotel, responded to this review, April 12, 2013
Dear Valued guest,

Thank you very much for your visit and for taking time to share your experience with the readers of Tripadvisor. We are delighted to learn that you had after all an enjoyable experience in our restaurant and that you appreciated our cuisine.
We thank you for your feedback and for sure we will work hard on ensuring that all meet & assist at the airport will be handled in a timely and professional manner.
It should be mentioned that your flight arrived 20 minutes earlier than scheduled. We however managed to pick up two other guests coming with the same flight who were waiting for our timely transportation.
We sincerely hope that this experience will not deter you from choosing our hotel for your next visit to Cairo.

Guest Relations Manager
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Sharjah, Sharjah, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 8, 2013

I have been in the hotel for more than 5 times and in every time I feel the level of enjoy in this hotel

Perfect for business trip and fantastic for romantic stay , you can simply recognize the high level of hodpitality and whatever you need comes in a matter of minutes

Piano play in the lobby is very interesting , sitting by the pool having dinner is memorable

It is the hotel which gives the value to your money

  • Stayed March 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sakina A, Guest Relations Manager at Concorde El Salam Hotel, responded to this review, April 23, 2013
Dear Valued guest,

Warm Greetings from Concorde El Salam Hotel Cairo.
Thank you very much for your visit and for taking time to share your experience with the readers of Tripadvisor.

On behalf of all colleagues at Concorde El Salam Hotel Cairo, we are grateful for the above kind words. It is delightful to know that you enjoyed your stay with us. We are also so glad you liked the hotel pianist .

Sincerely
Sakina AKKA
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Concorde El Salam Hotel

Address: 65 Abd El Hamid Badawi st, Heliopolis, Cairo 5614, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Cairo
#20 Business Hotel in Cairo
#23 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Concorde El Salam Hotel 5*
Number of rooms: 320
Official Description (provided by the hotel):
The Concorde El Salam Hotel Cairo, located in the tranquil, up market suburb of Heliopolis, is a luxurious haven for those wishing to explore the fascinating historic and cultural sights of Cairo. Built in the style of a huge manor house. With its resort atmosphere and European flair, the Concorde El Salam Hotel Cairo is a relaxing and enjoyable destination with an impressive array of sports, leisure and business facilities, along with international restaurants and entertainment in a five-acre, lushly landscaped property. ... more   less 
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Also Known As:
Concorde El Salam Cairo

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