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“There are better places to stay” 3 of 5 stars
Review of Ramses Hilton

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Ramses Hilton
5.0 of 5 Hotel   |   1115 Cornish El Nile, Cairo 12344 , Egypt   |  
Hotel website
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Hotel amenities
Special Offer
30% off Bed & Breakfast
Ranked #10 of 133 Hotels in Cairo
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“There are better places to stay”
3 of 5 stars Reviewed May 6, 2014

Well this is not the best hotel in town. There are definitely better places to stay but one can't do much since room was paid for. Rooms are old and smell. Bathroom fixtures were old and had some mould on them. Carpet in the room was smelling. Well it's just that it was in the center of the town so you can live with it.

Room Tip: Everyone in this hotel was only interested in making some money in form of soliciting tips.
See more room tips
  • Stayed July 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, May 8, 2014
Greetings from the Ramses Hilton and thank you very much for your comments in regards to your stay with us.

We do apologize that the condition of the room did not meet your expectations and have taken your comments very serious and into consideration to further improve our hotel rooms.

We look forward to welcoming you back to Ramses Hilton.

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,342 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Alexandria, Egypt
1 review
5 of 5 stars Reviewed May 6, 2014

Hi,
Good Service , Good Rooms , Nine View , Good Location For Business& Shopping Nice Hotel , Kindly Friendly Smiley Staff Work As Team work that take guests and their well being very seriously and always hope to meet the guest's expectations.


Regards
Adel

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, May 8, 2014
Dear Valued Guest,

Greetings from Ramses Hilton,

Thank you for taking the time to post your review on TripAdvisor. We are glad to know of your satisfaction during your stay with us.

The hotel team is grateful for your appreciation of the team efforts. Your comment will be forwarded to all of them.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 4, 2014 via mobile

It was very nice to attend the annual Elite Security Conference round two at Ramses Hilton.

the conference was really well organised and it was a very good day.

Window restaurant has an amazing nile view.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, May 6, 2014
Dear valued Guest,
Greetings from Ramses Hilton,

We are very pleased to know how satisfied you were of the Security Conference. Thank you for taking the time to post your review on TripAdvisor.

We would like to thank you for appreciating the team performance. We will forward your comment to them.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
1 review
5 of 5 stars Reviewed May 2, 2014

Ramses Hilton is my favourite hotle . I spent many wonderful nights there . The Nile view is so nice . The location is fantastic . All Ramses Hilton team is kindly and friendly . The room was so comfortable . You can find the safety and the happiness there . Greetings for all Ramses Hilton team . It's the most amazing hotle in Cairo

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, May 6, 2014
Dear Valued Guest,

Greetings from Ramses Hilton,

We have read your comment and we are pleased to know of your satisfaction during your stay.

We would like to thank you for your appreciation of the team efforts and hotel recommendation. Your comment will be forwarded to the team.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2014

I did not face any problem during my stay there, on request hotel made arrangement to pickup from airport and the same Limmusine we hired for next 2 days. they are reliable and friendly. not very expensive. driver knows English and Arabic which are helpful to communicate with local people and for shopping. my experience staying in the hotel was memorable due to good staff and management.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, May 6, 2014
Dear Valued Guest,

Greetings from Ramses Hilton,

Thank you for taking the time to post your review on TripAdvisor. We have read your comment and we are glad to know of your satisfaction during your stay.

We appreciate your nice comment on the team helpfulness and look forward to welcoming you back to Ramses Hilton .

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 1, 2014 via mobile

I stayed in Ramses Hilton for 3 nights end of April and beginning of May.Mr Sami the concierge consultant was the first to get along with me by his professional pre-arrival arrangements he did organized my airport pick up and the friendly Mr Ayman met me at the airport..my room was upgraded as Hhonor member...Ms.Hala the duty manager was amazing with extra care..the staff in Terrace cafe were attentive especially Iman and Sherihan as well as in Windows restaurant I had dinner there Chef Peter met me by him self and the restaurant captain.. I was treated like I was the only guest in the hotel , the front office team made me as I know them long time ago especially the concierge team Mahmoud and Abulwafa ,the bell desk , Adel,Mokhtar and Hossam.. Mohammed the receptionist I had the attached photos with the concierge and bell staff to never forget you all .special thanks to you Sami you are the best concierge consultant I ever met..
highly recommended and sure I will be back again.

you made me truely love you all

Zaki

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, May 6, 2014
Dear Valued Guest,

Greetings from Ramses Hilton,

Thank you for taking the time to post your review on TripAdvisor. We are glad to know of your satisfaction during your stay with us.

The hotel team is grateful and proud of your appreciation of the team efforts mentioning their names and departments. Your comment will be forwarded to them one by one. Thank you for your recommendation of the hotel to everyone.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

The least I could say about my experience with Ramses Hilton during my stay to attend the second Elite Security Conference is that it was delightful, The organizing was great, the setup was incredibly amazing and the food and beverages were just superb. The experience of overseeing Cairo from (Windows on the World) continues to amaze me no matter how many times I go there, it is really a breath taking view of Cairo from an unique spot. A very big hand to the organizing team lead by the host and organizer Mr. Amir Youssef for their efforts to bring all these security professionals together in such a wonderful event. Special thanks to Mr. Haytham Nassar and all the Ramses Hilton team for embracing this event for the second year in a row and for their generosity and the quality of professionalism they have shown during the event. I am already anxiously looking forward to to attend the 3rd Elite conference in this most amazing hotel.

Room Tip: A Nile view room from one of the top floors will give you a continuous enjoyment of Cairo and the ri...
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, April 30, 2014
Dear valued Guest,
Greetings from Ramses Hilton,

We are very pleased to know how satisfied you were of the Security Conference. Thank you for taking the time to post your detailed review on TripAdvisor.

We would like to thank you for appreciating the team performance, specially Mr. Haitham Nassar, the General Manager and Mr. Amir Youssef, the Security Manager and the team. We will forward your comment to all of them.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramses Hilton

Address: 1115 Cornish El Nile, Cairo 12344 , Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in Cairo
#4 Business Hotel in Cairo
#6 Family Hotel in Cairo
#8 Luxury Hotel in Cairo
#13 Romantic Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ramses Hilton 5*
Number of rooms: 855
Reservation Options:
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Also Known As:
Ramses Hilton Hotel Cairo
Hilton Hotel Cairo
Hilton Hotel Ramses
Hilton Cairo
Cairo Hilton
Ramses Hilton Cairo

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