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“It's nice, but not for tourists” 3 of 5 stars
Review of JW Marriott Hotel Cairo

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JW Marriott Hotel Cairo
5.0 of 5 Hotel   |   Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt   |  
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Ranked #17 of 133 Hotels in Cairo
Certificate of Excellence 2014
London
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
101 helpful votes 101 helpful votes
“It's nice, but not for tourists”
3 of 5 stars Reviewed October 15, 2010

I stayed here for one night as a stop-over ahead of my flight home to the UK - the airport isn't far from Cairo international airport.

My basic take is this is a place for business NOT for tourists. If you're heading to Cairo to see the sights DO NO STAY HERE (I'll explain more below).

Basically, this place is in the middle of nowhere, and I get the impression because of this reason people think they can charge you what they like to get there! On arrival at the airport - I arrived from Luxor - the limo company at the airport tried to charge me 140 Egyptian Pounds to travel no more than 6km. The same company had previously charged me 90 pounds to travel at least twice as far "I know it's close, but that's the price Sir".

Forget it - I haggled a better price outside the airport - 90 Egyptian (still a lot). BTW - if you take the 'haggle' route make it EXTRA clear that you are travelling to the Mirage City Marriott NOT the Zamalek Marriott. I think it's a common con/mistake for them to drive you all the way to Zamalek, then you find out it's the wrong hotel, then they charge you more to take you to the same hotel.

Anyway ... the hotel itself: it's definitely very big. The room was decent, mine was apparently 'deluxe' and I think this meant I had a decent view over the golf course. The room was pretty big, as was the balcony. It was clean, not particularly modern in style - but not old. It's very well maintained, big bathroom with separate bath and shower. The staff were really nice, friendly, and helpful, too.

I didn't get to try the restaurants or other facilities such as the gym etc as my stay was so fleeting, but I'd be interested to know what the prices as like to eat there, as I got a sense this place is a money trap due to being in the middle of nowhere.

For example, to use the internet in my room, it would cost me 70 Egyptian Pounds for ONE HOUR - over twelve dollars! If you wanted it for a week, the listed price that came up on my computer was 750 Egyptian - over 120 dollars!

So, needless to say, I didn't use their internet access. Still, the hotel was fine for my purpose - a place to sleep before catching my flight home to the UK (if on the expensive side - but the other airport hotels seems to have such bad reviews I took the hit).

Still, I did find out the hotel runs a free shuttle bus to the airport, which runs on the hour and half hour - saves on expensive taxis. I imagine you could arrange to be collected form the airport, too - for free. Give them a call before you stay.

I think this place is probably good for corporate travellers, and I think much of the clientele there were businessmen. There seemed to be a lot to do in terms of hosting corporate guests, lots of restaurants, going to play golf etc etc.

If you're a tourist, my advice is DO NOT STAY HERE. You're not remotely close to any of the sights, and it will cost you a fortune travelling back and forth. Even if you're on an arranged tour, I still wouldn't go for it, as you will still have a lot of travelling to do, when you could be staying much closer to the centre of the city.

If you're a tourist, and want to stay in a Marriott in Cairo, go for the one in Zamalek (Marriott Cairo Hotel & Omar Khayyam Casino) - it's a really nice hotel, and is very central, and a great place to use as a base for your sightseeing.

  • Stayed October 2010
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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583 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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istanbul
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2010

it is exlent hotel however the concierge people are trying to sell private tours although they have free half day tours whıch is supported by the hotel

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 7, 2010

Very good hotel, perfecet service, nice facilities. Only too far from city center, however they also provide shuttle bus in the evening to the mall.

  • Stayed November 2009, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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cape town
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2010

We all fell in love with hotel! At first glance it appears intimidating but the staff are so friendly. We travelled with 2 8 year olds and had the cabana room next to the swimming pool. For 2 days we were the only ones using the "beach" and pools. The food options were fantastic and inexpensive (even for us travelling from South Africa as we have a very weak currency). I would recommend this hotel to anyone....we loved it!

  • Stayed September 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Surrey, UK
Top Contributor
110 reviews 110 reviews
56 hotel reviews
Reviews in 54 cities Reviews in 54 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed September 24, 2010

Stayed here for a week on business. In a gated complex but couldn't fault it. As on business I clearly didn't have opportunity to use the massive waterpark / swimming complex and as I don't play golf didn't use this facility either. It was just top class - excellent rooms; really clean; super restaurants .................. all in all highly recommended. Will stay again.

  • Stayed February 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chennai (Madras), India
Top Contributor
54 reviews 54 reviews
53 hotel reviews
Reviews in 41 cities Reviews in 41 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed September 7, 2010

Sprawling hotel, with large pools and expansive grounds in a gated city outside Cairo. The hotel is on a highway and there's pretty much nothing around it in terms of recreation or sight-seeing. Rooms are large with a decent balcony, and beds and bathroom very comfortable. Lots of good food outlets, not too expensive. The Italian and the Mediterranean restaurants were very good. Internet pretty expensive though, with wired internet in-room and wifi only in the public areas.

Maintenance of the grounds and public areas seemed a bit iffy, but adequate, and the hotel probably doesn't deserve the 'JW Marriott' branding. But it seemed to be the only good hotel in this upcoming business area.

There is little local flavor to the hotel or the area around it, and you wouldn't know if you were in Cairo or anywhere else in the world.

Overall, a good hotel, nothing very special but serves the purpose well if you need to be in this area.

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed September 5, 2010

if you wanna get away from busy Cairo then this is the hotel for you, overall positive experience, service is good, staff are friendly, food variety is excellent.
If you want an authentic experience of Egypt then you wont get it here, plus this hotel is quite the distance from downtown Cairo.

  • Stayed July 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cairo
#7 Business Hotel in Cairo
#10 Family Hotel in Cairo
#15 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Number of rooms: 438
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott

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