Amid the turmoil happening in cairo now, this place is an excellent getaway from all the chaos going on.
Whether you are coming for business or leisure , this place has it all. The rooms are nice, but needs a little bit of maintenance and a change of some of the bed covers. So check carefully your room before unpacking your bags.
Anyway, the service is generally good, whether receptionists or others, they are very helpful, cheerful, willing to assist in anyway they can, which makes all the difference.
The hotel decorations are very luxurious and fancy, the view by the breakfast restaurant is amazing, you get to see the golf course, with the sun rising, very cheerful scene to start your day with.
Many swimming pools are there, i think around three, and many spaces and paths to have a lovely walk, plus an indoor pool, indoor gym, a beauty saloon for men and women.
The spa is a sure-no-miss, a real heaven, whether massage or body treatments, its amazing, and the staff are more than excellent and very professional.
Room service was good as well, food varieties are wide and the price is fine compared to the quality and the fact its a 5 star hotel.
The management welcomes any feedback on their performance and they don't fight it back or argue like other hotels i have been to.
The rooms have many facilities, hair dryer, complementary tea and coffee, bottled water. Plus iron board and iron of course. The beds are very comfortable and make you wanna stay there all the time if possible.
The location is away from the city per say, not all taxi drivers will know how to get there, but its very near to the airport, like 15 minutes away, which is a miracle compared to other places you have to spend two hours to get there.
Another major factor is the security, although very spacious landscape, yet the place is very secure and well covered, especially with all the riots that can erupt at any given point.
Generally it was a very pleasant experience and i would give it another Try and visit again whenever possible.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 14, 2013
Dear Valued guest,
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I was very pleased to read such positive comments about our staff & the service provided and I will certainly pass your positive feedback to the team.
Our aim is to take sure that all our guests have the most enjoyable stay and I am very pleased that we have achieved this.
Once again, I do appreciate you sharing your comments with other Trip advisor users and the team and I would be more than happy to welcome you back to the JW Marriott Hotel Cairo in the near future.
Director of Rooms Operations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.