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“Good room, close to the Nile” 3 of 5 stars
Review of Holiday Inn Cairo Maadi

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Holiday Inn Cairo Maadi
5.0 of 5 Hotel   |   Corniche Al Nil | PO Box 217, Cairo 11431, Egypt (Formerly Sofitel Cairo Maadi Towers)   |  
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Ranked #63 of 130 Hotels in Cairo
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Good room, close to the Nile”
3 of 5 stars Reviewed October 31, 2013 via mobile

Stayed for 4 nights for business. Room is clean and welcome fruits during arrival. Use the hotel meet and assist at the airport. They helped on my visa on arrival. Check in is smooth. Internet is free and paid options. User the free one but have to say bandwidth is limited. Intermittent if you want to make videocall such as facetime. Tried multiple device log in. No issue. Once you check out, the connection will be refused as it need the guest name and room number. Suprised that sime staffs recognised me by 1st name at the reception and during breakfast. Nice one! There arr 2 doors, back and at the front by nile. If you want the groceries store and fast food, back door will lead to those shops along Missr El Helwan road. Oooh there is bank by Little Italian at Lobby level should you need to change the money.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TGassner, General Manager at Holiday Inn Cairo Maadi, responded to this review, November 3, 2013
Dear Valued Guest,

Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.
We hope to see you again on your next visit to Cairo

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
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English first
Timisoara, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2013

Stayed one night for business. They have free and premium internet access. Even with the premium one, I had trouble downloading a medium size file. The room is nice, but the bathroom might be improved. The hotel staff is friendly.
Over all, I recommend it!

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TGassner, General Manager at Holiday Inn Cairo Maadi, responded to this review, October 31, 2013
Dear Mr. OLIVER ALBU,

Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.
I am sorry that your experience did not meet your expectations regarding to the internet service and the bathroom equipments, at Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, as we are working on your comments.

We hope to see you again on your next visit to Cairo
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Shields
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 29, 2013

Stayed there for a conference in September. Very friendly staff. And honest - after we checked out they came looking for my friend who had left some money in the key pouch!
No problems at all, conference facilities and buffet lunches very, very good.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TGassner, General Manager at Holiday Inn Cairo Maadi, responded to this review, October 31, 2013
Dear Guest,

Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.
We hope to see you again on your next visit to Cairo

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 17, 2013

If you are looking for an unspectactular 5*star hotel in Cairo with all ameities it has to offer, then this might be your choice. The rooms are rather old fashioned, but clean at least, the pool predominated by the passing road, the view across the Nile river is very nice at least. The best certainly was the dutch speaking driver, who took me around Cairo and defended me from the everywhere present tourist catcher. Do not miss the breakfast!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TGassner, General Manager at Holiday Inn Cairo Maadi, responded to this review, October 28, 2013
Dear Guest,

Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.
We hope to see you again on your next visit to Cairo

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 1, 2013

I was staying twice here. Location is very good, close to my office. Nice small rooms. Service is very good, no any complains. Nice option is a swimming pool with a Nile view. Not many ppl there. Nice music, quiet place. Also they have casino, only for foreigners.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TGassner, General Manager at Holiday Inn Cairo Maadi, responded to this review, October 3, 2013
Dear Mrs.Nadine

Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.
We hope to see you again on your next visit to Cairo
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
doha
Top Contributor
74 reviews 74 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 29, 2013

On the positive side:
Location is excellent with a superb view of the Nile.
Very nice balcony and spacious rooms.
Very comfortable beds.
On the negative side:
the bathrooms need some attention particularly the hot water.
Also the breakfast is definitely not a Sofitel one, very poor in variety and quality of food.
No hotel private parking, but the municipality one is very close although it could be crowded sometimes.
And one really serious problem is the noise insulation of the rooms, you can sometimes hear conversations in the adjacent rooms and with some noisy neighbors it can be impossible to sleep.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TGassner, General Manager at Holiday Inn Cairo Maadi, responded to this review, September 1, 2013
Dear Mr. Sameh ,

Thank you for taking the time to tell us about your experience at Sofitel Cairo Maadi Towers & Casino. Please allow me to express my sincerest apologies; I am sorry that your experience did not meet your expectations regarding to bathroom , hot water and Breakfast food vairety .

At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Report response as inappropriate
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Isle of Man, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2013

I have been in Sofitel maadi first time in Cairo for business, it was recommended to me by a friend. First impression not awesome, small room and old furniture but I didn't care I wasn't have time to spend in my room. The employees are friendly but need more training. I'm not irritated person, quality manager called me third day of my arrival he asked me some questions about stay, I talked to him about some suggestions to enhance the hotel equipment's specially the hotel has a good location on the nile .he is a good listener and very decent person once I told him that I like fruits he has sent to me a big fruit basket with winsome flowers.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TGassner, General Manager at Holiday Inn Cairo Maadi, responded to this review, August 20, 2013
Dear Sir ,

Thank you for taking the time to tell us about your experience at Sofitel Cairo Maadi Towers & Casino. Please allow me to express my sincerest apologies; I am sorry that your experience did not meet your expectations regarding to the room .
It is always a pleasure to receive positive feedback.

Concerning the positive points I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cairo Maadi

Address: Corniche Al Nil | PO Box 217, Cairo 11431, Egypt (Formerly Sofitel Cairo Maadi Towers)
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Casino Hotel in Cairo
#33 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Cairo Maadi 5*
Number of rooms: 173
Official Description (provided by the hotel):
Located just minutes from the city's most fascinating sites & ancient wonders, Holiday Inn Cairo Maadi Towers overlooks the majestic Nile River, with panoramic views of the great Giza pyramids. This stylish hotel offers the convenience of a professional business center with its own superb restaurants, conference rooms, ballroom, world-class casino, heated pool and more, 12 km from downtown, 30 min from the CICC and 45 minutes from the international airport. ... more   less 
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Also Known As:
Sofitel Cairo Maadi Towers Hotel Cairo
Sofitel Cairo Maadi Hotel
Cairo Sofitel

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