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“the service was wounderful” 5 of 5 stars
Review of Novotel Cairo Airport

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Novotel Cairo Airport
4.0 of 5 Hotel   |   PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt   |  
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Ranked #73 of 130 Hotels in Cairo
Gaborone, Botswana
1 review
“the service was wounderful”
5 of 5 stars Reviewed October 30, 2012

the service was very wonderful, great food and restaurant, amazing people and the accommodation was also good. many thanks for making us feel welcome. we are so far from home but it still feels great.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, November 6, 2012
Thank you for taking the time to write your comments
We very much appreciate your positive comments regarding your stay
we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel

Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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671 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cairo, Egypt
1 review
5 of 5 stars Reviewed October 29, 2012

i will sure be back again to this hotel. i loved the food and the Italian restaurant. layali Novotel cafe had a very nice and warm atmosphere. the shuttle bus service was excellent and on time every half an hour go to the airport. they provided me with meet and assist service. they brought me from the airport.

Room Tip: all are nice rooms with good room service and facilities
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, November 6, 2012
Thank you for taking the time to write your comments
We very much appreciate your positive comments regarding your stay
we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel

Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 29, 2012 via mobile

The food service was nice. The resturant atmosphere was great. I will be back soon. The people working there were cheerful. I will recommend all my friends to come to this hotel. I really had a wounderful stay in this hotel

  • Stayed October 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, November 6, 2012
Thank you for taking the time to write your comments
We very much appreciate your positive comments regarding your stay
we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel

Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
romania
1 review
5 of 5 stars Reviewed October 25, 2012

i stay in this hotel 2 time this year. is very near from airport..only.few minutes. exist a free-shutle bus everytime. service and staff is perfect. room very clean .... food delicious....easy acces whit taxi everywere...city-mall....down-town..piramids... i like this hotel and recomand.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, November 6, 2012
Thank you for taking the time to write your comments
We very much appreciate your positive comments regarding your stay
we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel

Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 24, 2012

not bad hotel good room but no poool
normal room i think it is little old
service is not bad sleep quality is good i love their beds
there are noise they build new building food is not good but for a person who is just waiting for flight is good but it still expensive

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, November 6, 2012
Thank you for taking the time to write your comments
We very much appreciate your feedback regarding your stay
Please note that we will have a new swimming pool and new rooms by next year 2013 and then the old buiding will be ready for renovation

We look forward to welcoming you again at Novotel

Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 22, 2012

We booked this hotel specifically because of its closeness to the airport and facilities of an outdoor pool and fitness centre. When we got there the staff were very helpful. However when we asked where the pool was we were told it was under renovation, therefore there was nothing to do there at all. We checked back on our booking and it did tell us this in very small print at the very bottom however this hotel was very expensive for 1 night with no facilities.

Room Tip: Make sure the facilities are open before you book.
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, November 6, 2012
Thank you for taking the time to write your comments
We very much appreciate your comments regarding your stay
please note that swimming pool is closed for renovation and will be finished by the 1st Quarter of next year 2013

We look forward to welcoming you again at Novotel

Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, Maharashtra, India
1 review
5 of 5 stars Reviewed October 22, 2012

I would like to thank all the hotel staff including public relation officer for providing good hospitality. Room is more convinient. Near to the airport. I really recommand it to all people. Food is very good . Shuttle bus service is excellent.

Room Tip: Novotel Cairo Airport
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, October 26, 2012
Dear Guest,

We are delighted to read your review and thank you for communicating your positive experience at Novotel Cairo Airport. We will always make sure to deliver the services to meet your expectations. We look forward to the pleasure of welcoming you again soon.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Cairo Airport

Address: PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cairo Airport 4*
Number of rooms: 207
Official Description (provided by the hotel):
The Novotel Cairo Airport is a short distance from Cairo International Airport, 17 km from the centre of Cairo and 8 km from the International Convention and Exhibition Centre. This 4 star hotel is ideal for a business trip with three meeting rooms and WiFi internet. Relax in our open air garden with an outdoor swimming pool and play area for children. Enjoy a choice of four restaurants and two bars. Valet parking for your convenience. ... more   less 
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Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel

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