We stayed in this hotel after our 4 night cruise on the Nile in March and chose it for it's location on the Nile and within walking distance to the Cairo Museum (so we didn't have to worry about haggling for a taxi!!)
As with everything in Cairo, there was security and sniffer dogs at the entrance but, they themselves, were welcoming and friendly. Unfortunately due to the recent riots there was some damage to the outside of the ground floor. Our tour guide from South Sinai Tours was very reassuring about the safety of the area and had updated us throughout our tour on whether we would need to relocate to another hotel if needed.
The main lobby was huge and very elegant with mezzanine floors with cafes, restaurants etc. The staff at check-in were welcoming and helpful and the concierge was great giving us advise on the local area, in regards to safety and sights to see and organising a car to take us back to the pyramids for a farewell look before we flew home.
Our room was beautiful overlooking the Nile with a very roomy balcony to take in the sights.
The bed was huge, and oh so comfy with stacks of pillows. The bathroom was a great size with a full size bath. Everything was in working order. I couldnt have asked for a better room.....well, I could but didnt feel the need.
We had breakfast each morning in the club lounge and the service and selection of food was very good. Everywhere we stayed in Egypt had someone cooking fresh omelettes or scrambled eggs according to your preference.
Our first night we ate at the Thai restaurant on the main mezzanine. The food was gorgeous and we were given a complimentary drink on arrival of some sort of local specialty, of which I cant remember the name, but it was delicious. I did get caught out when asked if I would like a drink. I asked for water (boring, I know) and expected a glass or small bottle but the waiter brought a 1 litre bottle which of course we had to pay for, but that was ok as you always need bottled water in Egypt.
We also tried room service on our second night and it arrived within 30 minutes hot and delicious.
The club lounge was elegant and we were give complimentary nibbles, as you seem to get at all hotel bars.
There was very little trouble with street noise, unless you leave the sliding doors open.
Due to the local issues the hotel seemed to have very few guests which is very sad for the local economy, but having said that we had absolutely no problems and felt very safe, even on our walk to the museum and along the riverfront...in daylight of course. It wasnt recommended to wander the streets at night, which was fine with me.