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“A great company to deal with” 5 of 5 stars
Review of Egypt Quality Tours - Private Day Tours

Egypt Quality Tours - Private Day Tours
39 Zohair Sabry Street, Cairo 12442, Egypt
00201000040494
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Ranked #61 of 223 Activities in Cairo
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Owner description: Egypt Quality Tours is a Division of Egypt Today Travel, licensed and regulated by the Egyptian Ministry of Tourism under license number 1947. An active member of ETAA (Egyptian Travel Agents Association) Egypt Quality Tours provides all aspects of private and day tours for travellers of all ages and physical abilities to Egypt. With over 25 years experience in the Travel and Tourism sector Egypt Quality Tours aims to make your vacation a Holiday of a Lifetime.
canada
Top Contributor
91 reviews 91 reviews
45 attraction reviews
Reviews in 36 cities Reviews in 36 cities
48 helpful votes 48 helpful votes
“A great company to deal with”
5 of 5 stars Reviewed March 9, 2013

Four of us travelled with EQT a couple of years ago and were really amazed at the quality of service we got. At the time it was hard to find out much about them; we took a leap of faith and chose them because of a couple of reviews we read online. Eileen Lawrenson was a joy to work with - her attention to detail was fantastic and she allowed us to tweak the itinerary as we went along (this was a private tour for a month). As several other people have commented, the email communications with her were great, she was full of suggestions and did an admirable job of putting it all together (we probably drove her nuts with our questions - we organized the whole thing in less than two months before we arrived in the country). We actually had the opportunity to meet her when our paths crossed in Luxor, which was great to put a face to the name and to sit down and chat as friends. The guides were all very knowledgeable, their English was generally impeccable and they went out of their way to make our trip the event it was. We visited Cairo, Luxor, Aswan, Alexandria, the White Desert and Dahab in the Sinai. With the exception of one rather erratic driver in the Sinai (an area renowned for traffic accidents, as we later learned), we felt safe and secure at all times (we were there in January 2011 in the days leading up to the Revolution - our tour actually ended on January 25 that year - we flew out that morning and heard of it as we landed in Europe). Visit this amazing country but make sure you have a guide - there is so much to see and learn and it all comes together with a good guide.

Visited April 2012
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16 reviews from our community

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Date | Rating
  • English first
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English first
San Francisco Bay Area, California, USA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
“OUTSTANDING ALL-AROUND SERVICE”
5 of 5 stars Reviewed March 3, 2013

I worked with Egypt Quality Tours over several months to plan and finalize an itinerary for a visit to Egypt and Jordan in January ’13. The three-week holiday included a customized itinerary for 2 people, and private tours throughout:

• 3 nights in Cairo
• Flight from Cairo to Luxor
• Hot Air Balloon Ride in Luxor
• 4 nights Nile River cruise from Luxor to Aswan on Sonesta St. George
• 1 additional night in Aswan
• Round-trip flight from Aswan to Abu Simbel
• Flight from Aswan to Cairo
• 3 nights in Cairo
• Flight from Cairo to Amman
• 3 nights in Petra
• Border transfer from Jordan to Israel via King Hussein/Allenby Bridge

TRAVEL PLANNING

Throughout the planning process, Egypt Quality Tours (EQT) provided excellent suggestions and recommendations, responded promptly and thoroughly to all emails, and provided detailed follow-up and documentation. Additionally, EQT was extremely flexible in terms of responding to and addressing specific requests and preferences.

ON-SITE SUPPORT

Upon arrival at each destination, EQT provided local, English-speaking representatives to meet us, review our local arrangements and ensure that all accommodations and plans met our needs and expectations. EQT also secured local guides and drivers who provided private tours of the selected sites and attractions. In all cases, the on-site support was excellent.

EQT provided some additional touches that were particularly helpful and demonstrate their commitment to service and providing a good customer experience, including:

• a SIM card provided on arrival in Egypt that could be used with our own unlocked U.S. mobile device
• Tips on local customs and etiquette, including Arabic terms and phrases
• a pre-paid USB device to provide laptop Internet access while traveling in Egypt

Overall, EQT provided outstanding service and sets the new standard for responsiveness, thoroughness, and quality by a travel company.

PROS:

• Knowledgeable, helpful and responsive travel planning expert with local insight and perspective
• Thorough travel documents and detailed itineraries
• English-speaking guides with in-depth knowledge and expertise
• Practical, helpful tips, recommendations and services

CONS: None

I would highly recommend Egypt Quality Tours to anyone who is considering a personalized and private guided experienced in Egypt.

Visited January 2013
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Doha, Qatar
1 review
1 helpful vote 1 helpful vote
“FANTASTIC SERVICE ALL THE WAY!”
5 of 5 stars Reviewed January 22, 2013

EQT provided us with a completely delightful experience in the country. From the moment we landed at Luxor airport where we were greeted by their representative we were treated like royals all the way. We had fantastic hotel rooms arranged in Luxor and Aswan and a brilliant cabin arranged for us on the Sonesta Moon Goddess. Excursions were arranged seamlessly. No matter what we wanted we truly felt that they would try their hardest to please us. We had individual attention at all times. We have never been on a holiday where the tour company and all their staff gave such fantastic service - they really do live up to the name. They even provided an individually made up booklet for our ten year old son. They provided us with a tailor-made holiday with balloon excursion, guided visits to museums felucca trips and even a camel ride to a Nubian village. The service and Egyptologist we had in Aswan in particular was just brilliant.If anyone is interested in a really high quality experience at a reasonable price then look no further than these people.

Visited October 2012
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Ampthill, United Kingdom
Top Contributor
62 reviews 62 reviews
5 attraction reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
“EQT achieve the impossible”
5 of 5 stars Reviewed January 1, 2013

Eileen and her team were fantastic. I had taken on the slightly loony idea of taking my 84 year old mother (that's why we were a couple! there isn't a category to describe our party) to Egypt because she loves history and art. We had a brilliant time - Eileen's email communication was superb over several months while we planned a tour bearing in mind my mum's mobility issues. We had private tours which went at her pace with a superb knowledgeable and supportive young guide, Heba, as well as private transport, which made life easier. This was quite astonishing value for money.
Egypt really needs to sort out accessibility at the fantastic sites so more people with mobility issues can enjoy a trip there (not EQTs responsibility - they did their best to suggest the best sites, responded very quickly to our suggestions and were very helpful and flexible). The cruise boat (Semiramis II) staff were extremely helpful too - we took one of their porters with us to help with the wheelchair on a couple of the tours.
We had a very successful trip thanks to EQT - we couldn't have managed it with a conventional package tour operator. It was particularly impressive that there were political disturbances going on in Cairo and Alexandria while we were there but we weren't affected by it at all and it had no effect on the excellent equality service provided by EQT. Highly recommended.

Visited December 2012
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South Africa
Top Contributor
80 reviews 80 reviews
28 attraction reviews
Reviews in 51 cities Reviews in 51 cities
65 helpful votes 65 helpful votes
“The only way to see ciaro”
5 of 5 stars Reviewed November 18, 2012

Thus is an amazing company. From the word go, Eileen was in contact regularly, and had Hussein meet us before passport control to escort us through. Our driver was very good (and when you see Ciaro traffic/driving, you'll understand), and we felt well looked after before checking into the hitel. Our guide, Ahmed was brilliant. He had a great knowledge not only of ciaro and egypt, but world history. He never once pressured us into going anywhere or buying anything, and warned us before entering sites of the annoyances. Considering our schedule (we dud ALL the major sites in one 15 hour day), we never

Visited November 2012
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EgyptQualityTours2, Director Sales & Customer Service at Egypt Quality Tours - Private Day Tours, responded to this review, December 19, 2012
Dear SouthafricaLilly4

On behalf of Hussein, Ahmed and all of the Team behind the scenes at Egypt Quality Tours, I would like to thank you for taking the time to write here in trip advisor and giving us such a wonderful review.

I know that you only had a short time with us in Egypt but we are so pleased that our service provided to you made you both so happy.

I hope that the rest of your time travelling was as memorable as your Tours with us.

Thank you so much for the personal compliments as well for Ahmed, Hussein and myself, I have passed them on to them and they are absolutely delighted. It was our absolute pleasure to welcome you to Egypt and to give you your tour of Cairo.

We hope that we can welcome you back to Egypt to see more of what it has to offer in the future. It would be our pleasure to look after you both if you ever decide to come back.

Have a fantastic Christmas and New Year, may all your hopes and dreams for 2013 be fulfilled!
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