I am very confused by all the positive feedback on this hostel. The location is great in Cairo, downtown, close to walking to many sites. However, our room was not clean like everyone is raving, and i'm not sure shower (en suite room) has ever been cleaned since it's installation. There was old soap that had been left from the previous people, and a dirty towel, which i'm guessing was the previous occupants. Woke up one night seeing a cockroach walking across the bed.
They organized our tour to the pyramids, which was fine. However, the driver made a pit stop at a papyrus museum, as well as right outside a place where you could rent camels/horse to view the pyramids. We wished to walk, and did not purchase anything at the papryus museum, and the driver was noticeably upset with both of these choices.
Overall, the hostel is very reasonably priced, very very cheap, so I cannot complain too much. But you get what you pay for.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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After we read your review , we contacted you to know what was wrong and your answer was different from what you wrote in the review as the following :
The location was great and the price was right for the budget. However, my comments did indicate we were not happy with the tour.
My husband is the one who woke up with the cockroach, and he did not tell me until we had checked out, as he knew that I would not handle it well. Had it been me, yes, I absolutely would have spoken with somebody. As for the soap/towel, it was not worth mentioning to anybody as I can avoid using them, it was just an indicator that perhaps there had not been someone in the room to clean/tidy since the last occupant.
The people were friendly, you have hired wonderful people, I truly am sorry my experience wasn't what I had hoped for.
- Your husband wrote another review one day later and he mentioned that he saw a cockroach in the stairs of the building not in the room .
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.