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“For the rough and rugged” 3 of 5 stars
Review of Cairo Moon Hotel

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Cairo Moon Hotel
2.0 of 5 Bed and Breakfast   |   28 Adly Street, Cairo, Egypt   |  
Hotel amenities
Ranked #3 of 47 Cairo B&B and Inns
Colombo
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“For the rough and rugged”
3 of 5 stars Reviewed March 24, 2012

Was in Cairo in March and stayed one night in the hotel. Early following morning (after I booked online) I received a call from the hotel. Mohamed wanted to find out whether I needed to do any tours and a taxi. I explained all that is already taken care of. I stayed there only one night and felt it was a bit unfriendly in terms of the atmosphere. Well some of the reviews talk about views of the Tahrir square, but my room had none. It was opening up to the shopping streets below. So maybe you need to request for a room with good views.

Breakfast was really basic. Had buns, butter, cheese and a boiled egg and jam and one mandarin. My coffee came without an option of milk. It took a long while to get that replaced. Not sure whether they were out of stock with milk or something. So in terms of serving the meal the service was not great.

In the night it is difficult to find the place as the name sign is not facing the street. Got a bit lost returning in the night after an evening out.

The lift to the hotel is really exciting and ancient. Felt like a bit of an adventure.

It was really cold in the night. The walls are not insulated properly, so don't expect to get in the room and feel warm and cosy!

I asked for my phone to be charged and left it charging in the hall area. So, in that sense, it is homely and safe enough. A random person will not walk away with your belongings.

It is really for the rough and rugged.Really not sure whether it is great for families in my view, but it seems like lots of families somehow have enjoyed the stay.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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81 reviews from our community

Traveler rating
    51
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2012

i stayed there for one night. The location was good, near SADAT metro and Tahrir Square. The room which i stayed was spacious, clean and tidy. Not to mention the attached bath, free Wifi and tv facilities. Best part was that the manger of this hotel himself arranged for us the Pyramid trip and a short Nile Dinner Cruise. Both were good and up to my satisfaction. The hotel service was also good. I would definitely recommend this to budget travaller.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 24, 2012

I stayed here on business for nearly a week. It must be said this is a budget hotel, at a cut-rate, so it isn't as polished as a chain or five-star. The breakfast was fair, but not lavish. The location was great, and the "lobby" or common space was nice to sit and chat with other guests or the staff. Mohammed and his staff, particularly Ibrahim, made me feel very welcome, and took care of anything I asked for. On short notice I needed a car arranged to take me to appointments all over Cairo, and it was arranged immediately for a good price. Cairo is an eclectic city, with pockets of extreme poverty. The Egyptian people I encountered were all fantastic, caring folks. And the staff of the Cairo Moon was no exception--they were honest and fair. Thanks!

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hout Bay
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 17, 2012

When it comes to budget hotels / guest houses, there is little to beat Cairo Moon.

This was our first stop on our trip to Egypt so naturally we were a little un-sure about a 'hotel' on the 8th floor of a block.

We arrived at around 5.30am and there was no-one to greet us. Bought a sim card at the airport and phoned the hotel - it turned out there had been a misunderstanding as they had expected us in the evening. Within (literally) 10 minutes of our call, the owner, Mohamed had arranged a taxi by phoning his contacts at the airport and we were on our way. (incidentally no charge for the taxi)

None of the budget hotels in Cairo look like anything from the outside and Cairo Moon is no exception. There are, however two old operational lifts that take you to the reception area. Once there you will be looked after by Mohamed and his friendly staff.

They gave us breakfast and a room for the morning as well as tea, coffee and water. We went out later and when we returned we opted for another room as the one we had been given had no outside window. No problem - next day we were given another room more to our liking.

Being a budget hotel, the facilities are basic, but we had satellite TV, en-suite shower (over a small sitting bath - water pressure very low) and fresh sheets every day (if we wanted). The room had a dressing table and two wardrobes (our large family of 4 was staying in the room).

More importantly, when we came down to the lounge and balcony, we were always offered tea or coffee and there was always someone on hand to help us with the intricacies of getting around Cairo. Mohamed owns a tour service but he does not force it on you. If you want something (for example we arranged a taxi to Giza, Saqqara and Mephis and an evening on a boat to see the belly dancing), he will arrange it for a competitive price (no need for incessant bargaining).

He is also a mine of information on what to do in the rest of Egypt and can arrange tours of any other areas if that's what you want.

The hotel is positioned within walking distance of the major markets, the museum (and the Nile) as well as one of the major underground stations (well worth using at 1LE (around US$0.17) to go anywhere on the line.

The room prices are excellent - even by Egypt prices - and tea, coffee or water is provided at any time of the day at no extra charge. Wifi is free as is the use of the hotel computer and even the extra breakfasts that we had on both times we visited were not in the final bill.

We we had booked at the Cairo Moon for 4 days and ended up staying 7. When we returned at the end of our stay, it felt as if we were coming home and we got a welcome to go with it.

Can I recommend it - no question. If you are on holiday or business and you're looking for a central location in Cairo, this is definitely the solution!

Room Tip: There are a couple of not-so good rooms but as we needed 4 beds, I think it was a little more diffic...
See more room tips
  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2012

general opinion is really good service. I stay in three others similar hotel in the Tahir area, but this is for far the best hotel, I have a big room with terrace, breakfast in my room, wi fi internet, bathroom and room really clean, close to the mayor atraction in the center city. I absolutely recomend this hotel for business, friends or family travel. really good experience.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 29, 2011

After 24+ hours of travel time, we arrived to the hotel very late and very exhausted. The hotel is on the 8th floor, yet we were greeted downstairs. Our luggage was brought upstairs as we were escorted up. The staff that greeted us was friendly, welcoming and upbeat. Most hotels would have required us to officially check-in and provide payment. Here however, we were instead escorted to our rooms and told to relax and not worry about anything else.

I can not express how comforting it is to be welcomed in such a manner and to be made to feel as if we were arriving “home.” Especially for us being first time visitors to Egypt. Any apprehension and exhaustion that we felt was immediately erased. What a great first impression of the people of Egypt!

This is a basic hotel but at its price point, you get more than what you pay for. Physically, it is what you would expect in a city with great ancient buildings. Personally, we loved the character and the charm of the hotel. Our room was clean, the bed was clean and comfortable, and the bathroom was functional with a toilet, sink and a hot shower (I later noticed that certain rooms had bathtubs as well). The room had an AC, however in December there is no need for the AC. Our room had a large balcony. We enjoyed many Turkish coffees here. If you are a particular person, I would recommend that you bring your own blanket and your own towel.

Our housekeeper did such a good job of cleaning, that she would even pick up, fold and hang our clothes! Living off 2 backpacks can get really messy and I really appreciated this extra detail.

The hotel is in a great location. Lots within walking distance: retail shops, outdoor sellers, cafes, restaurants, bakeries, ice cream shops, a pharmacy and banks. Our favorite place was Gad Restaurant open 24 hours (falafel sandwich 1.20 LE), just 2 blocks away. Just around the corner is a man selling chips, candy, soft drinks, and big bottles of water (2 LE). We constantly walked these streets at all hours of the day and night and we always felt very safe. Cairo is a busy and happening city. If you are a light sleeper, bring ear plugs. We were so tired every night that we fell asleep without the need of ear plugs.

The hotel has strong wifi, free. There’s also a computer and printer available for use.

Free continental breakfast is served every morning along with the best cup of Turkish coffee we ever had (see picture). Often we woke up craving an Egyptian breakfast and we were served falafels, foul, mousaka and bread (see picture)… all complimentary. We are coffee addicts and would request Turkish coffee several times a day, again all complimentary. They make a great karkade (hisbiscus tea) too.

Sometimes, we were too tired to go out to eat. We would have food delivered to our room. The staff refused to take payment for our food.

At the end of our stay, Mohammed (the hotel owner) surprised our group and took us on a night time felucca ride on the Nile. He also gave me coffee and hibiscus tea leaves to take home. He was beyond thoughtful to have done all of this for us. 5-Star and Diamond rated hotels have lots to learn and should take lessons from Cairo Moon on how to properly treat their guests.

We have checked in and out of countless hotels. And never have we felt as if we were leaving friends behind. We were treated so nicely here, that we felt sad leaving Mohammed and his staff. Please message me if you have any questions.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, B.C. Canada
Top Contributor
111 reviews 111 reviews
70 hotel reviews
Reviews in 85 cities Reviews in 85 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed December 12, 2011

I hesitate to criticize Cairo Moon because Mohammed and his staff are trying so hard to make a go of it. But we encountered a number of problems, most serious of which was the lack of water (not just hot water but any water). We would come back or wake up to find it off. We usually had to wait only 15 minutes or so for it to come back on. To be fair, it's not their fault but due to building repairs/renovation. But you might check first to see if it has been solved. (When the water was on, the lack of a bath mat meant a perpetually flooded floor). Also we had to ask to have our room made up when we would return in late afternoon. But they did respond quickly when we asked.
The one thing I really didn't like was the driver (Raouf) supplied by the hotel for our pyramid excursion. We really wanted to get to Giza at its 8:00 opening but arrived 1 hr late because Raouf tried to take us to Dashur first, then lied about the Giza opening hours (as he later lied about the closing hours for Dashur). So we were short on time all day. He wanted us to see Saqqara in 45 minutes and we felt rushed taking 1 1/2 hrs. This may be a common problem -- drivers setting their own itinerary to get back asap. Incidentally, we paid 230 EL for the taxi.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cairo Moon Hotel

Address: 28 Adly Street, Cairo, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #3 of 47 B&Bs / Inns in Cairo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cairo Moon Hotel 2*
Number of rooms: 10
Official Description (provided by the hotel):
Our hotel offers all of the comforts of home in the center of downtown Cairo. Our colorfully designed, immaculately clean rooms are equipped with A/C or fan, and some offer a spacious balcony. We invite you to enjoy breakfast on our shaded terrace overlooking the city. We offer free hot drinks throughout the day and night, so you can relax and enjoy the view. ... more   less 
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