After 24+ hours of travel time, we arrived to the hotel very late and very exhausted. The hotel is on the 8th floor, yet we were greeted downstairs. Our luggage was brought upstairs as we were escorted up. The staff that greeted us was friendly, welcoming and upbeat. Most hotels would have required us to officially check-in and provide payment. Here however, we were instead escorted to our rooms and told to relax and not worry about anything else.
I can not express how comforting it is to be welcomed in such a manner and to be made to feel as if we were arriving “home.” Especially for us being first time visitors to Egypt. Any apprehension and exhaustion that we felt was immediately erased. What a great first impression of the people of Egypt!
This is a basic hotel but at its price point, you get more than what you pay for. Physically, it is what you would expect in a city with great ancient buildings. Personally, we loved the character and the charm of the hotel. Our room was clean, the bed was clean and comfortable, and the bathroom was functional with a toilet, sink and a hot shower (I later noticed that certain rooms had bathtubs as well). The room had an AC, however in December there is no need for the AC. Our room had a large balcony. We enjoyed many Turkish coffees here. If you are a particular person, I would recommend that you bring your own blanket and your own towel.
Our housekeeper did such a good job of cleaning, that she would even pick up, fold and hang our clothes! Living off 2 backpacks can get really messy and I really appreciated this extra detail.
The hotel is in a great location. Lots within walking distance: retail shops, outdoor sellers, cafes, restaurants, bakeries, ice cream shops, a pharmacy and banks. Our favorite place was Gad Restaurant open 24 hours (falafel sandwich 1.20 LE), just 2 blocks away. Just around the corner is a man selling chips, candy, soft drinks, and big bottles of water (2 LE). We constantly walked these streets at all hours of the day and night and we always felt very safe. Cairo is a busy and happening city. If you are a light sleeper, bring ear plugs. We were so tired every night that we fell asleep without the need of ear plugs.
The hotel has strong wifi, free. There’s also a computer and printer available for use.
Free continental breakfast is served every morning along with the best cup of Turkish coffee we ever had (see picture). Often we woke up craving an Egyptian breakfast and we were served falafels, foul, mousaka and bread (see picture)… all complimentary. We are coffee addicts and would request Turkish coffee several times a day, again all complimentary. They make a great karkade (hisbiscus tea) too.
Sometimes, we were too tired to go out to eat. We would have food delivered to our room. The staff refused to take payment for our food.
At the end of our stay, Mohammed (the hotel owner) surprised our group and took us on a night time felucca ride on the Nile. He also gave me coffee and hibiscus tea leaves to take home. He was beyond thoughtful to have done all of this for us. 5-Star and Diamond rated hotels have lots to learn and should take lessons from Cairo Moon on how to properly treat their guests.
We have checked in and out of countless hotels. And never have we felt as if we were leaving friends behind. We were treated so nicely here, that we felt sad leaving Mohammed and his staff. Please message me if you have any questions.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.