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“Excellent service” 5 of 5 stars
Review of Radisson Blu Hotel, Cairo Heliopolis

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Radisson Blu Hotel, Cairo Heliopolis
5.0 of 5 Hotel   |   Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11787, Egypt   |  
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Ranked #38 of 130 Hotels in Cairo
Kathmandu, Nepal
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent service”
5 of 5 stars Reviewed May 14, 2014

I have been a very frequent customer of Radisson and everytime I find excellent and ady day I find improving more and more. Everything over here is good including food and especially room service. Mr Amr, Medaha and Nagla have been a great help in every possible way to make our stay at hotel comfortable and wish to come soon. Room # 607

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaza A, Guest Relations Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review, May 15, 2014
Dear Guest,

I would like to thank you indeed for your superb review regarding your recent stay at Radisson Blu Cairo Heliopolis.

It is of great delight for me to know that our hospitality has met your satisfaction, which makes us very proud of our property and its quality of service . We are most looking forward to the pleasure of welcoming you back again to Radisson Blu Cairo Heliopolis in the near future

Best Regards,

Shaza Alaa
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2014

I spent last weekend vacation with my Family at the hotel, we wanted to escape from our daily routine, meanwhile without spending much time in traveling outside Cairo, the hotel was up to our expectations yet the hotel staff exceeded our expectations, they were friendly, helpful and made our vacation different, truly I would like to thanks Diana Maher, Fady Saliba, Tudor Abdallah, at the business lounge, Mohamed from the house keeping at the 7th floor they all made our vacation different and truly whenever I will choose to go back to Radisson Blu Cairo, the main reason mainly will be because of them :-)

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaza A, Guest Relations Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review, May 15, 2014
Dear Guest,

First of all I would like to thank you for choosing the Radisson Blu Hotel Cairo Heliopolis.

Cordially, please accept my sincere appreciation for your very positive comments about our team members. I’m so delighted to know that we have managed to deliver our promise of the 100% guest satisfaction and assure you a home away from home.

We are most looking forward to the pleasure of welcoming you again over again at Radisson Blu Cairo Heliopolis.

Sincerely,
Shaza Alaa
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
1 review
5 of 5 stars Reviewed May 9, 2014

I love being part of the excellent community inside the hotel . everyone doing his/her job with very friendly way makes you feel like home . 1122 is the best place to meet friends ,business partners and meetings . the live band made us feel excited and active to do what we're doing .

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaza A, Guest Relations Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review, May 10, 2014
Dear Mr. Haitham,

First of all , I would like to express my gratitude for taking time to write down about your latest stay at Radisson Blu Cairo Heliopolis .

We are honored by your very positive comments about the hotel staff & services. It will be our utmost pleasure to welcome you soon again at Radisson Blu Cairo Heliopolis.

kindly accept our warmest regards from Cairo

Shaza Alaa
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 3, 2014

First visit in a Radisson Hotel, just for a overnight stay. Good location - close to the Cairo airport with shuttle service. Staff very helpful and friendly. Poor internet connection in the room. Recommend for business traveler.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaza A, Guest Relations Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review, May 8, 2014
Dear Valued guest,

Thank you for sharing your experience in regards to your stay at Radisson Blu Hotel Cairo Heliopolis.

We are delighted to know that your stay was enjoyable and that you were pleased with the level of service offered by our staff.

Our very best regards from Cairo from the entire team of Radisson Blu and we do look forward welcoming you with us again in the near future.

Sincerely

Shaza Alaa
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 1, 2014

On Thursday 24th April, 2014 we enjoyed a lovely night at the 9th Floor Events area where my daughter celebrated her Henna. This is the Egyptian version of a girls bridal shower. The food & beverages were GREAT and our guests were most pleased. The overall service was absolutely amazing & everybody was very helpful.

Room Tip: This was a one day event:)
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaza A, Guest Relations Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review, May 8, 2014
Dear Guest,

Greetings from the Radisson Blu Hotel, Cairo Heliopolis.

I would like to extend my sincere appreciation for your very positive Comments posted in the survey towards the Radisson Blu staff & service. we appreciate you taking the time to complete a survey regarding your recent stay with us.

On behalf of our entire staff here at the Radisson Blu Hotel we would like to thank you and we hope to see you again when your travels bring you back to the area!

Once again, thank you for choosing the Radisson Blu Hotel, Cairo Heliopolis.

Sincerely,
Shaza Alaa
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indore, India
1 review
5 of 5 stars Reviewed May 1, 2014

With it's first visit to the Radisson was not a long period, but a few hours and would not have found the welcome from everyone present and those involved in the arrangement of rooms asked them to Internet services and some supplies for the room and it was very quickly and respect I felt Balfajrdakhl hotel Mmtasalkhaddmat Thanks Mohammed. Nashwa room 211

Room Tip: Side wings are large and sunny
See more room tips
  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaza A, Guest Relations Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review, May 8, 2014
Dear Guest,

First of all , I would like to thank you very much for your very positive comments about the hotel .

I'm so pleased to know that you have enjoyed your stay at the hotel and we are most looking forward to welcoming you back again to Radisson Blu Cairo Heliopolis .

Best regards from Radisson Blu Cairo Heliopolis

Shaza Alaa
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed April 29, 2014

N Ambedkar and AM Joshy India. It was pleasant experience. We enjoyed our stay. Staff was good and helpful.Rooms were regularly cleaned and well kept. Hygiene was of high standards. We strongly felt that this hotel is worth to recommend for its good desk stall and room services and for restaurant. We will be happy to come again.And we are happy to recommend to our friends and colleagues.And me and my friend will personnally thank and mention mohamed sayed and asmaa for their services and cheerful nature. Thank you for our pleasant stay.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaza A, Guest Relations Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review, May 8, 2014
Dear Guest,

I would like to thank you indeed for your superb review regarding your recent stay at Radisson Blu Cairo Heliopolis.

It is of great delight for me to know that our hospitality has met your satisfaction, which makes us very proud of our property and its quality of service . We are most looking forward to the pleasure of welcoming you back again to Radisson Blu Cairo Heliopolis in the near future .

Best Regards,
Shaza Alaa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Cairo Heliopolis

Address: Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11787, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Cairo
#24 Business Hotel in Cairo
#27 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Radisson Blu Hotel, Cairo Heliopolis 5*
Number of rooms: 427
Official Description (provided by the hotel):
Superbly located in Heliopolis, The new Radisson Blu Hotel, Cairo Heliopolis is the hotel of choice for business travelers and tourists. Providing spacious, well appointed guest rooms. The hotel is the perfect oasis for guest visiting the city. Flexible meeting rooms and a day-lit ballroom make the hotel one of the area's premiere conference venues. After a hard day’s work, or following a visit to Cairo sights guests can relax and unwind in the Egyptian sun at the hotel’s rooftop pool and elegant spa area. ... more   less 
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Also Known As:
Radisson Blu Hotel, Cairo Heliopolis Hotel Cairo

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