Very friendly, nice people.
- We had made an online reservation, but after falling to Dahab's charms, we emailed Mohammed and he was so fantastic and easygoing about changing our reservation for a week later. Pretty unheard of in the hostel business.
- Staff was helpful with organizing tours to Aswan, Luxor, and the White Desert. Good prices, and we were able to call them re: issues with trains, illness, etc.
Very unfortunately, we got food poisoning on the White Desert tour organized by the hostel - pay CLOSE attention to the water provided by the desert dudes. In our condition, we had to postpone our train to Aswan by one day, costing us 60 USD each (and losing that day in our tight schedule). It was good customer service and in kindness, that Brothers gave us one free night for our recovery.
- We decided to ship some traveling treasures back to Canada, and were having a difficult time with that until Mohammed went over and above his duties. We bought the box and tape and assembled the thing, but he took it to the post office and called us in Luxor with prices. His help was MUCH appreciated after we had walked all over downtown from one post office to the next, unsuccessfully trying to send it ourselves.
Hostel lobby yes is primarily used by staff. The room with the double bed opens straight into the lobby, kind of awkward for middle of the night bathroom breaks. But in a huge city like Cairo, space is limited. Can't complain.
Beds were very comfortable! AC units were new and worked well - very important in the Cairo summer heat! Wifi was consistent and fast. Bathrooms were very clean. Breakfast was good. Complimentary tea and conversation at every turn.
Overall a great hostel experience. Would recommend!!!
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