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“super!” 5 of 5 stars
Review of Dusit Thani LakeView Cairo

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Dusit Thani LakeView Cairo
5.0 of 5 Hotel   |   El Tesseen St, Fifth Settlement | New Cairo, Cairo 0000, Egypt   |  
Hotel amenities
Ranked #12 of 130 Hotels in Cairo
Cairo, Egypt
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“super!”
5 of 5 stars Reviewed July 7, 2013

stayed for a night for anniversary, we stayed in Club Deluxe which has access to Dusit Club. It was very very good stay, we enjoyed everything. the service, the staff, the amenities, the Dusit club, the breakfast, the view, the quietness. all in all was very good for a hassle escape.

Room Tip: If you willing to pay a little extra, get the Club Deluxe room, you will definitely enjoy their Loun...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, July 21, 2013
Dear Valued guest,
We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.
We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.
Warmest regards,
Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

366 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed July 2, 2013 via mobile

i am very happy in this hotel especially that it located in safe place away from crude. the pool design is amazing. i love people are very friendly . very suotable for having relaxing days. the food is good in the breakfast and oriental food around the pool.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, July 3, 2013
Dear Valued guest,
We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.
We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.
Warmest regards,
Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 26, 2013 via mobile

I love this hotel so much whenever we feel bord we go to dusit to spend over our weekend. I love the thai style room so much especially that bathtub is seprated from the bedroom with a glass so you can enjoy a bath as if you are inside the room. The room service is really great.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 27, 2013
Dear Valued guest,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 23, 2013

I have spent 5 days of training in that hotel..
food was super, people were very friendly...
and the service was very good.
the air condition was too strong sometimes...but apart from that it was a very nice experience..
Highly recommended for conferences..

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 25, 2013
Dear Valued guest,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed June 23, 2013 via mobile

Bad service
I arrived there after my wedding had to wait for the bill man then I went my self to bring the cart to put my luggage till he finally showed up
The room
We got up the there the room was not cleaned or ready to expect normal guest we are honeymooners

There is construction near by

Checking out had to wait like 15 min for the bill man to bring the luggage in the lobby inspire me calling asking for someone to take my luggage before I check out

And the other stuff are minor I can ignore
Have a happy stay there if you could !!!

  • Stayed June 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 25, 2013
Dear Valued Guest,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We highly apologize for the inconvenience occurred during your respected stay.

We would like you to kindly give us the future opportunity to better enhance your stay that we do promise to be up to your satisfaction.
We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,

Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2013

The room is very big and comfortable. I really like the design of the room. Also the pool is one of the best I have ever tried. The gacouzy is a very nice idea beside the pool. I really recommend people to spend their vacations here

Room Tip: The pool view is amazing
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 23, 2013
Dear Valued guest ,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Top Contributor
151 reviews 151 reviews
53 hotel reviews
Reviews in 39 cities Reviews in 39 cities
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed June 19, 2013

Recently stayed here for 3 nights.
This is not a 5 star, maybe for Egypt it is but internationally it is not.
The checkin staff are very dodgy and three times I saw that when they charged customers they did not give change back!! It happened to me twice and once to some-one else. Apart from that they were slow.

The hotel itself was clean but the rooms were not, I found cigerette ash on the floor of my room from the previous guest. I told reception and nothing happened, I took pictures to show them but they did not care. It was cleaned on the second day. My room also had no towels, only hand towels. So showering was an issue until I ctold reception.

There is a nice bar in reception area to chill and have a beer and the breakfast every morning was really quite nice with a good selection.

The location is not good though. It is about 45-min - 1hr from city centre which is a pain.
Oh and trying to get in the hottel is also a apin...security guards and dogs have to check car at the entrance AND then you need to go through a xray scnanner and metal detector!! 5 star treatment indeed.

There is good wifi and I was able to get a good nights sleep which was good.

For tourists overall, it will not be a good base, I will be moving closer. It has positives but there are too many negatives for me,

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 23, 2013
Dear Valued Guest,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We highly apologize for the inconvenience occurred during your respected stay.

We would like you to kindly give us the future opportunity to better enhance your stay that we do promise to be up to your satisfaction.
We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,

Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit Thani LakeView Cairo

Address: El Tesseen St, Fifth Settlement | New Cairo, Cairo 0000, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Cairo
#8 Family Hotel in Cairo
#8 Romantic Hotel in Cairo
#10 Luxury Hotel in Cairo
#11 Business Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dusit Thani LakeView Cairo 5*
Number of rooms: 449
Official Description (provided by the hotel):
The hotel features several dining options including an authentic Thai Restaurant - Ruen Thai , Tajine for Oriental Arabic cuisine and Branzino , all day dining restaurant offering International cuisine 24/7, guests also can enjoy freshly baked delights and home made chocolate at Dusit Gourmet open air patio while watching football, or they can indulge into a dazzling drink at Blue Rose lounge and bar. ... more   less 
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Also Known As:
Dusit Thani Lakeview Cairo Hotel Cairo

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