Stayed at the Park Hyatt 23 - 27 December 2010 in a Park King Deluxe room booked through expedia:
23/12: AU$291.28 per night
24/12 - 25/12: AU$418.71 per night
26/12: AU$291.28 per night
plus taxes (where applicable): AU$35.50 per night , total AU$1,562 incl tax
As I frst time visitor to Seoul I can't compare this hotel with any other similarly rated Seoul hotels but suffice to say, from our room on the 17th floor we did not experience any of the problems earlier reviewers reported such as traffic noise or issues with the blinds. It's true the lifts can be a bit confusing at first (but they are clearly explained in the room's hotel guide) and a few rooms may have been in a position to overlook ours but as we couldn't see into them it seemed they could not see into ours, and we did not feel any threat to our privacy.
I chose this hotel as a relaxing way to kick off a 6+ week trip to Korea and Japan for what looked from the web site to be understated but thoughtful interior design (I loathe the cookie cutter marble-bathroom-and-designer-carpet-and-fancy light-fittings decor of many similar rated hotels) and it certainly delivered, with an abundance of blonde wood, thoughtful lighting and clever joinery (the wardrobe, which divides the bed-living area from the dressing area, folds away to allow line-of-sight and access to your luggage from both sides; the kettle is concealed behind a popout panel; the ice bucket, refilled by housekeeping at precisely 7 pm every night, tucks away into its own drawer). The bathroom was a highlight, constructed of natural granite and glass and with a superb freestanding large bath. All with floor to ceiling views, encouraging a morning ritual of raising the blinds to greet the sunrise, bookended with bathing with the lights low to a misty backdrop of city illumination each evening. The bed was extremely comfortable with high thread count white linen. Aesop toiletries and other small touches (fresh fruit every day, and a Christmas gift of individually wrapped, Christmas tree shaped shortbreads in a nice wooden box) added to the feeling of luxury.
We'd considered booking at the W at Walkerhill but once we arrived at the Park Hyatt we were glad the W had been booked out for Christmas Eve. It was breathtakingly cold -15 deg C the morning after we arrived and we appreciated the Park Hyatt's proximity to the subway and (huge, underground, heated) COEX mall where we lurked for a couple of days while we acclimatised. We found the subway very easy to use, we speak no Korean but all the signs are at least bilingual and the stops are clearly announced. The Seoul downtown loop bus is a very convenient way of getting to the major sights and shopping areas and you can catch the subway directly to it.
We didn't use the pool or gym or eat breakfast at the hotel or visit any of its other restaurants or bars but despite a somewhat awkward location adjacent to Reception, we had a really nice lunch at the Lounge restaurant on level 24, arriving chilled and hungry one afternoon after a venture outdoors. Although the hotel's web site mentions only drinks and light meals The Lounge actually has a reasonably extensive menu encompassing both Korean and Western-style food. Our lunch selection featured Jeju Island pork belly and a French wine recommended by the restaurant manager, with whom (as it was a slow afternoon) we were able to enjoy an edifying discussion about the Korean experience of Australian wines (her wine kowledge is very good) and even tour recommendations.
The Lounge was also the venue for our Christmas dinner as we'd known months earlier that their Cornerstone restaurant was booked out - apparently its Yuletide menu is a favourite with the local expat community. This was a set menu (with a choice of 3 mains and wine) featuring elements like wagyu, pheasant, and black truffle, memorably washed down with an Elderton shiraz. No complaints at all :-). We also had room service a couple of times and it was invariably excellent, unobtrusive and fast.
As well as the interior design, staffing is where we felt this this hotel excelled. The reception, room service and concierge staff were professional, friendly, helpful and efficient, you are continually greeted by name, and all spoke excellent English. We discovered that at least one of the reception staff and the manager of the Lounge restaurant had both spent some years in Australia and they both came to farewell us. From their accents it seems that other staff have also lived in the US and other English-speaking places.
The only slight negative for us is the internet access charge which is an irritant considering this is free at many lower-priced hotels. However, we would stay there again without hesitation. Definitely recommended.
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- Also Known As:
- Park Hyatt Seoul Hotel Seoul
- Hyatt Seoul
- Seoul Hyatt